Sr. Web Content Marketing Manager Resume

Desired Industry: Information Technology	SpiderID: 6004
Desired Job Location: Dallas, Texas	Date Posted: 3/17/2006
Type of Position: Full-Time Permanent	Availability Date: 4/3/2006
Desired Wage: 85000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
QUALIFICATIONS
• Advanced Technical experience in client vendor relations and communication, business analysis and overseeing of design and maintenance of web performance and quality control.
• Advanced Web experience in development, hosting insight and affiliate marketing.
• Skilled in Creative project management, forecasting and quality improvement, strategic planning, and “out-of-box” thinking, resulting in dramatic improvements in bottom line profits and improved revenue per customer and accounts.

Experience:
PROFILE
• MBA Core coursework completed - UT DALLAS – Dallas, TX
• BA – Psychology and Spanish (Double Major) – AUSTIN COLLEGE – Sherman, TX
• Fluent in Spanish and enjoys unique connection with Hispanic culture
• CCCC (Collin County Community College) - Wrote the curriculum and design for all computer coursework in Spanish, including: “Intro to the Internet en Espanol”, “Intro to MS Windows en Espanol” and “Intro to MS Word en Espanol”.
• Advanced knowledge, understanding and applications of Web development, hosting and affiliate marketing experience. Web development experience includes html, Linux, Macromedia Dreamweaver and Fireworks, Microsoft Windows, Word, Excel, Access, PowerPoint, Quickbooks, Quicken.
• Adaptable in approach and work style to changing demands, circumstances, fast-paced environments and various leadership styles.
• 6 years successful experience in business development, total cost management, product / project management and high end customer service
• Proven leadership ability, documented growth, and relevant experience in managerial, technical, and training fields
• 6 years effective account management negotiations.
• Looked to as an effective change initiator and leader among peers.

Education:
• MBA Core coursework completed - UT DALLAS – Dallas, TX
• BA – Psychology and Spanish (Double Major) – AUSTIN COLLEGE – Sherman, TX

Affiliations:
Proyecto Adelante Volunteer for Central American refugees in Dallas

Skills:
EMPLOYMENT

SHAW INTERNET CONSULTANTS – 1999 – present – Dallas, TX
Sr Web Content& Marketing Manager/Developer
• Report directly to President/CEO
• Web page design, content maintenance and performance manage all online advertising accounts
• Lead all project management and documentation of affiliate software http://www.executivestats.com
• Training and monitoring customer service and development teams.
• Track both internal and client performance by customer segment for both web and email activity, pinpointing opportunities for creative improvement.
• Leverage the synergies of both channels to increase overall subscriber counts, customer conversions, & email delivery rates.
• Consistent engagement and developing of client relationships in tradeshows and online sales
• Financial reporting of monthly accounts payables via Quickbooks
• Research current online industry trends, best practices, and Web site features and functionality; applying this research for clients.
• Plan and managed budgets – Developed and provided input into Cap/Expense plans, and tracked expenditures to plan.
• Manage user accounts and groups for multiple branded email domains and streamlined critical business processes.
• Monitor surfer behavior
• Negotiate with vendors such as web hosts and lease products in order to lower costs
• Initiate, design and track online traffic trades
• Exit console, mailer, payment processor, member up-sell to increase bottom line profits.
• Implement retention and reporting strategies.

COLLIN COUNTY COMMUNITY COLLEGE – 1999–present – Plano, TX
Faculty Instructor - Continuing Education of English as a Second Language for native Spanish Speakers
• Developed creative and effective curriculum for exceptional learning experience.
• Taught bilingual Computer Courses during evenings and weekends

GREATER DALLAS CHAMBER – 1998 – Dallas, TX
International Trade Department Associate -
• Responsible for country profile market research for firms seeking to enter international markets

LAS BUGAMBILIAS BED & BREAKFAST – 1998 – Oaxaca, Mexico
General Manager Reservations -
• Coordinated on-line reservation and deposits,
• Organized local tours and transportation,
• Monitored accounts payable and receivables
• Increased Sales of herbal sauna bath Temazcal by focusing on new marketing channels of brochures and Internet.
• Increased Customer Service standard through by translating guests needs and inquiries of services

INSTITUTO LUIS SARMIENT – 1998 – Oaxaca, Mexico
Basketball Coach & Faculty Member
• Created entire inventory database in MS Access as librarian,
• Taught computer, English, and Internet coursework to students and faculty
• Designed incoming student and parent presentation via PowerPoint

HERTZ CAR RENTALS – 1997 – Farmers Branch, TX
Hertz Local Edition Manager
• Responsible for set up of new and maintaining existing accounts.
• Maintained efficient branch operations.
• Facilitated rental coordination between customers and insurance companies in the insurance replacement market

Additional Information:
Collin County Community College – Wrote all curriculum & design for computer coursework in Spanish
National Honor Society Sigma Delta Pi Spanish / Phi Sigma Iota Languages
Teaching Assistant with Dr. Patrick Duffey – Collin County Community College
Austin College Student Assembly Secretary & Representative- Chi Delta Eta Fraternity

Reference:
Personal -
Nicole Wittlich - 214-315-6599
Evelyn Escamilla - 956-454-6731

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