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| Desired Industry: Executive |
SpiderID: 5713 |
| Desired Job Location: Dallas, Texas |
Date Posted: 3/1/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 03/01/06 |
| Desired Wage: 150,000 |
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U.S. Work Authorization: Yes |
| Job Level: Executive (President, VP, CEO) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
Join a dynamic organization that will benefit from an individual with a diverse set of skills, developed and test in the real business world, helping the organization and team(s) achieve more than thought possible.
Provided leadership within the organization – architecting solutions in diverse, fast pace environment while mentoring employees to help them fully recognize their full personal and professional potential.
Experience:
Senior executive experienced in building profitable organizations within highly competitive markets in the high-tech service industry. Achievements in start-up operations, turnaround programs and optimizing stable exiting operations in domestic and Western European environments. Built successful new Business Units, from the ground floor, generating $15M and $7M in new revenue. Drove 42% operating margin to 51.5% for BancTec and generated/ protected $130M in revenues for an existing program.
* Separate business units within BancTec, achieving $16M in additional net profits.
* Launched Computer and Network service division in Europe, generating $7M in new revenue against a plan of $3M.
* Started new business unit within BancTec generating $15M in new revenue within 18 months.
* Integrated two poorly performing accounts into a business units, driving from a -21% to +30% margin.
Key Skills: Employ proactive management and strong leadership techniques to drive results oriented workplace environment. Creates employee loyalty and customer satisfactions at all levels. Able to build and foster strategic business relationships with corporate level executives. Building business savvy, loyal/self-sustaining teams. Employee development- Harness potential, lead with certainty. Develop and foster team members towards personal and professional excellence. Technology integration. Experienced at bringing operations, sales, IT and business professionals together as a team.
SELECTED ACHIEVEMENTS
Separated business units within BancTec, achieving $16M in additional net profits. Segregate 15-year old, interwoven business into two separate entities (Financial Services and Computer Services). Targeted key issues impacting costs and revenues. Developed training programs, architected reporting/ measurements for service delivery and financials - instituted business focused program reviews. Sponsored corrective actions, process re-engineering programs and major IT initiatives to improve/track performance. Crafted scalability labor programs and creative logistics programs for materials management.
Launched Computer and Network service division in Europe, generating $7M in new revenue against a plan of $3M. Selected a European operations team to launch Computer Services capability within Europe. Held full revenue and growth responsibilities. Structuring business entities, labor programs and support capabilities in seven countries within 12 months.
Started new business unit within BancTec generating $15M in new revenue. Started the Outsourcing Business Unit with full P&L and shared revenue responsibilities. Mutually developed sales strategies and methodologies with the Vice President of Sales to win new business and to use operational teams to expand sales/ revenue after initial award. Operations team sold $5M + of the $15M total awards occurring within the first 18 months. Deployed unique and diverse executable solutions to contend with initial resistance encountered during the change.
Integrated two poorly performing accounts into a business units, improved margin from a -21% to a +30%, increasing the revenue base from $1.7M base to $2.9M. Accepted two dramatically, under performing programs into an existing business unit. Assembled team to identify process and systems issues. Presented findings to clients; through win/win negotiations collected all under billed amounts, including one for $1.2M. Turning account into a $2.9M annual revenue stream with bottom a line profit exceeding $870K.
Education:
Two plus years avionics training – U.S. Navy
Monmouth University – New Jersey
Richland Collage – Dallas Texas
Professional seminars, personal development programs and subject specific courses
Preparing to return as part of “Learning for Life personal goal.”
Affiliations:
Tex Exchange Who- Who Boy Souts of America
Skills:
Revenue Generation / P&L / New Business Unit Development / International Operations / Contract & SOW Negotiations / Business Planning / Labor Models / Supply Chain / Service Delivery / Customer Programs / Sales Support / Solution Development/ Program and Project Management / Process Re-engineering and Implementation IT / SAP
Additional Information:
CAREER HISTORY
BancTec, $380 M Services Company.
VP Client Programs, 2003 to Present. Hold full P&L accountability and shared revenue responsibilities. Manage $50M budget and 25 Client Communications Professionals. Develop effective agile Client-Facing programs for strategic partnerships and direct sales clients. Coordinating sales and all service delivery functions. Enable sales teams to focus on large opportunities, and account renewal. Lead generation though continuous client development and focus. Develop and employ seven operating tenets, the governance document and guiding practices to retain and grow new and existing business relationships.
VP Operations / Full Service Engagements, 2001 to 2003. Directed 300 professionals and oversaw $50M budget. Shared revenue growth objectives, built business and delivery programs to align sales, service delivery, IT and administration support, growing/ strengthening relationships with strategic partners and direct sales clients. Expanded full service offerings into U.S. and Canada. Developed European Computer and Network Services business, establishing support capabilities in Great Britain, France, Germany, Sweden, Belgium, Luxemburg and the Netherlands.
VP Operations, 1998 to 2001. Coordinated the segregation of two distinct service business types (Financial and Computer/ Network Services) into two separate entities. Drove the environment into effective delivery model transforming it from a cost drain to a profitable concern with improved customer satisfaction. Generated/ protected $130M in revenue. Managed 8 managers / 1000 nationally distributed technical/ support staff.
Director Outsource, 1996 to 1998. New business unit and venture. Aligned with Sales on all proposals- sharing revenue objectives while maintaining the integrity of the business plan/ objectives. Solution architected new services, negotiated contracts and SOW. Full responsibility for all service delivery facets. Deployed new logistics methodologies. Developed staffing model and scalability programs. Leveraged warranty reimbursement process. Partnered with clients to develop the right KPI for all sites and services. Through continuous communications, with internal departments, over came concerns experienced as a result changing services portfolio.
Regional Director, 1993 to 1996. Responsible for 113 distributed technical delivery staff for large systems and mainframes payment processing systems. Drove 42% operating margin to 51.5% margin.
Implementation Specialist/Supervisor, Technical Support and Manager, 1983-1993. Implementing the first, five large integrated image lift systems in the U.S. and first, four systems in Europe. Developed a two tier technical support program for U.S. operations.
United States Navy, 1977-1983 Two plus years intensive electronics training (theory, micro-miniature component and repair, integrated system platforms, automated test equipment) supporting sophisticated avionics package for a pacific based, high tempo squadron responsible to detect, track and neutralize enemy surface and sub-surface vessels. Key contributor for many high visibility multi-national exercise, extremely diverse cultures and people. Maintaining the highest standards for the U.S. image.
Earlier: Game Haven, 1973-1977 (High School employment) Exotic game ranch, learned many life essential and skills/ trades.
BS, Business Administration, Richland College and Monmouth University (Degree developing). Extensive Quality Assurance and Financial Accounting training.
Reference:
Available on request
Candidate Contact Information:
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