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Computer and Information Systems Managers Resume
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| Desired Industry: Management |
SpiderID: 5525 |
| Desired Job Location: Little Rock, Arkansas |
Date Posted: 2/21/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 22/03/2006 |
| Desired Wage: 68000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: Yes |
Objective:
I am seeking employment in business and/or computer technology sectors. Job opportunities allowing me to utilize knowledge from both fields is a plus.
Along with additional continuing professional training, I have a:
Masters of Business Administration
Bachelors of Business Administration
Concentration: Computer Information Systems Support/Design
I plan to attain further formal education to increase specialization that complements current education and experience.
Experience:
Valor Telecom Texarkana, TX
Systems Administrator March 2004 - Present
„X Maintaining/Updating NCC Website and NCC computer systems
„X Maintaining/Upgrading/Replacing NCC computer systems
„X Administering Remedy and WebPortal systems
„X Maintaining Cordell user access and equipment databases
„X Troubleshooting PC / Network issues affecting NCC performance
„X Supporting CTS Pro, WebPortal, CML ECS-1000, Remedy,
Netcool, Cordell ISD-3000(c) and Cordell Centurion systems
„X VB / VBA programming and Aspect script writing
„X Providing End-user Support to various Departments:
Monitor & Control Technicians (NCC)
Database Administration (NCC)
Network Support (NCC)
Traffic Administration (NCC)
Provisioning (Callcenter)
Field Technicians
Traffic Administrator II January 2003 ¡V March 2004
„X Project leader for FCC ARMIS reports, completed ahead of schedule
„X CML ECS-1000 and Cordell support
„X Converted Traffic Department from PC to Client/Server traffic system
„X Installed Web based reporting system (WebPortal)
„X Technical Support and WebPortal Administrator for Traffic Department
„X VBA programming and Aspect script writing
Traffic Engineer I December 2000 ¡V January 2003
„X Initiating and conducting various traffic studies in 5 different switch types
„X Instructing Traffic report¡¦s end-users on interpreting results
University Library ¡V University of Louisiana Monroe, LA
Computer Services Technician April 2000 ¡V December 2000
„X Supporting and installing Public, Faculty and Staff computer systems
„X Installation and upgrading hardware/software
„X Managing staff of 15 student workers
„X Grant writing
College of Business Administration ¡V Northeast La University Monroe, LA
Technical Support Unit - Graduate Assistant September 1998 ¡V April 2000
„X Maintaining and installing Public/Staff computer systems
„X Scheduling Student Worker hours and maintaining lab supplies
„X Training Student Users, Faculty members, and new Student Workers
„X Performing network and computer station troubleshooting
Entergy Services, Inc. West Monroe, LA
Customer Service Representative July 1997 ¡V September 1998
„X Scheduling customer orders
„X Assisting Customers with questions about their electrical service
„X Aiding other agents with computer problems
Education:
1998 ¡V 2000 University of Louisiana at Monroe Monroe, LA
„X Masters of Business Administration
1992 - 1998 Northeast Louisiana University Monroe, LA
„X Bachelors of Business Administration
Concentration: Computer Information Systems - Support
Computer Information Systems - Design
Skills:
*Valor Telecom
Systems Administrator
Traffic Administrator II
Traffic Engineer I
*University Library ¡V University of Louisiana
Computer Services Technician
*Entergy Services, Inc.
Customer Service Representative
Computing Skills MS-Office Pro 97 and 2000
Windows: NT4, 2000, 2000 Server and XP
MS-Internet Information Service
Visual Basic and VBA
COBOL 85
Html, Aspect, TL1
PC and Network Trouble Shooting
Skilled Presenter
Good Written and Verbal Skills
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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