Coordinator/Skin Care/Cosmetic-plastic surgery Resume

Desired Industry: Beauty/Cosmetic	SpiderID: 5484
Desired Job Location: Diamond Bar, California	Date Posted: 2/19/2006
Type of Position: Part-Time Temporary	Availability Date: asap
Desired Wage: 24.00 hourly
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other	Willing to Relocate: Undecided

Objective:
Seeking a challenging position in the medical or cosmetic field where experience and professional efforts can be combined in a professional environment to meet and expand my career goals.

Experience:
1/2004-Present Traveling overseas for managing personal and family affairs.

1/2003 – 12/2003 MARK H. BERMAN M.D. SANTA MONICA, CA

Surgical Coordinator/Office Manager
 Scheduling cosmetic surgical consultations and surgeries including informed consents/collection of payments.
 Consultation follow-up: Scheduling surgery, collecting payments, pre-op preparation directions, calling in prescriptions for pre-post surgery, medical clearance, preparing surgical charts and coordinating surgeries times and ensuring all authorizations for pre approval and benefits of surgeries.
 Management of day-to-day operations insuring patient quality care (including staff management/training/Schedules).
 Business Development: Marketing strategies that increase short and long-term business revenue.
 Personal Relations: Networking, Day Spas, Health Care centers, Seminars.

2/2002 – 2/2003 MEDICAL IMAGING CENTER OF SOUTHERN CALIFORNIA SANTA MONICA, CA

Marketing Associate
 Outside marketing and P.R.: Maintaining current and developing new business relationships with imaging centers.
 Daily follow up visit to designed territory: speaking with doctors and staff for special request, referral material.
 Trouble shooting: problems and concerns or special referral request.
 Creating/planning special marketing events (Doctor Seminars, Golf tournaments Health Fairs).
 Coordinating monthly open houses for doctors & staff for current and future imaging centers relationships.
 Assisting with doctor/staff education of imaging health services.
 Business Development/Consulting; design/ floor plans for new site/operating room’s expansion.
 Handling all VIP patients in house imaging appointment for special treatment and privacy.
 Handling Smart Heart department: Body/Health Scans.

2/1996 – 2/2002 MICHAEL RABKIN, M.D., CALIFORNIA LASER CENTERS BRENTWOOD, CA

Surgical Coordinator/Skin Care Consultant
 Developing, planning strategies that drive sales and marketing growth towards effective sales.
 Outside sales: trade shows and seminars, developing working relationships with Skin Care salons for marketing and sales.
 Assisting in large doctor seminars (lectures, live surgery at AAO/ASCRS). Coordinating itinerary of seminar, educational materials, live patient surgical preparation including: Surgical supplies, consents forms and pre-op directions.
 Organized production of infomercial (worked with producers, camera crew, doctors, and patients for interviews).
 Staff training of day-to-day operations i.e., closing sales (handling questions and answers).
 Responding to all leads from infomercials and E-Mails.
 Cosmetic surgical consultations: Develops working relationships with patients. Educating patients during consultations, Pre/post op photos, Computer Imaging (Mirror Image), risks, fees, surgery dates.
 Consultation follow-up: Questions, scheduling surgery, collecting payments, pre-op preparation directions, calling in prescriptions for pre-post surgery, medical clearance, preparing surgical charts and coordinating surgeries times and ensuring all authorizations for pre approval and benefits of surgeries.
 Admit surgical Patients: Consent forms, financial forms, pre-testing, gowning, pre-medicating and flow of surgical times.
 Assisting in the operating room: Instrument sterilization/recovery room and discharge, patient charting, preparation of operative reports.
 Post-op surgical care: Daily calls ensuring patients properly follow post surgical care and overseeing patient grievances, Prescription refills post- op skin care, suture removal, glycolic peels and micro dermabrasion.
 Ophthalmic techninical: Patient History:(ocular/medical), lensometry, tonometry, visual fields, visual acuity’s, keratotomy, dilations, extraocular movements, fundus photos, pachmetry, topography, lasik work-up’s/pre and post consultations/assisting in refractive surgery.
 Pharmacology; responsible for calling and re-filling all medication.
 Managing orders and inventory /skin care products, operating room supplies.

4/1995 – 11/1995 DOHENY EYE INSTITUTE LOS ANGELES, CA

Patient Counselor
 Scheduled surgery for several doctors: Including coordinating with surgery centers and hospitals.
 Scheduled dates for surgeries with patients’ routine and emergency, pre-admissions with hospitals.
 Ensuring all authorizations for pre approval and benefits of surgeries.
 Ordering from eye banks, and other surgical supplies.

1/1993 – 4/1995 BEVERLY HILLS EYE MEDICAL LOS ANGELES, CA
Medical Management Coordinator
 Calendar: Scheduled and confirmed patients appointment (MRI, CT, surgeries, routine follow-up).
 Billing and collecting for out of pocket payments.
 Meetings and Seminars: Confirmed with doctors, hospitals, conference rooms, materials, dates, times.
 Travel: Confirmed airline travel dates, times, hotel, car rentals.
 Managed all incoming and outing calls: Doctors, patients, attorneys, hospitals, and surgery centers.
 Managed Medical Transcriptions: Scheduled all reports (pick-ups, payments, medical files).

1991 – 1992 EYEXAM 2000 WHITTIER, CA

Back Office
 Patient work-ups: patient history, vision acuity, tonometry, visual fields, contact lens training.
 Patients collections and bank deposits
 Inventory audits

Education:
Continuing Education:
1. 1989 – 1991 National Education Trade Center (Ophthalmic Medical Assisting) Los Angeles, CA
2. AAO American Academy of Ophthalmology:
October 1996 / Chicago, October 1997 / San Francisco, October 1998 / Boston

Skills:
 Microsoft Office Suite, ACT, Goldmine, Microsoft Windows XP, Contact Management Goldmine and Ecco.

Reference:
Upon Request

Candidate Contact Information:

Name: Michelle Farrell
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