Account or Project Management or Sales & Marketing Resume

Desired Industry: Management	SpiderID: 542
Desired Job Location: Los Angeles, California	Date Posted: 2/11/2004
Type of Position: Full-Time Permanent	Availability Date: 02/15/2004
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 50-75%
Highest Degree Attained: Bachelors	Willing to Relocate:

Objective:
To obtain a position in Account/Project management or Sales and Marketing at national or international level.

Experience:
SUMMARY:
I lead by serving and bring a high degree of enthusiasm and diligence
to any project I am assigned. However my ability to motivate, encourage and bring out the best in my team members, foster a sense of ownership and create a conducive environment, are my strongest assets.

EMPLOYMENT HISTORY:
The Mawuli Group, Sherman Oaks, CA 1998-Present, Proprietor
The Davies Group, Hollywood, CA 1997-1998, Senior Technical Recruiter
Wynn Systems, Beverly Hills, CA 1996, Senior Technical Recruiter
ARCO Transcription, Glendale, CA 1991-1996, Branch Manager
Cedars Sinai Medical Center, Los Angeles, CA 1988-1991, Medical Records Statistician
Pottery Barn, Westwood, CA 1984-1988, Sales Associate/Assitant Manager

EXPERIENCE:
Sole Proprietor, The Mawuli Group
Provide High-Speed Internet Access To Hotels and Multiple Dwelling Units using CMTS Technology.
Recruit, screen and place hardware and software engineers in high-tech companies such as Intel, Cisco, Philips Semiconductor, Juniper Networks and generating over $500,000 in revenue.
Manage all office operations; negotiate contracts, budgeting, collections, conflict resolution and customer service.
In-area consultant for Atlanta based Rodeer Systems: Provided computer and telecommunications network system design, implementation and MIS functions for Centinela and Hollywood Community hospitals. Handled all customer complaints, trained doctors and hospital staff on new dictation and record tracking systems and software, resulting in 98.5% network stability and 99% reduction in customer complaints.

Senior Technical Recruiter, Wynn Systems and The Davies Group.
Recruited, screened, pre-qualified and placed hardware and software engineers for high-tech companies in Silicon Valley and generating over $300,000 in revenue.

Branch Manager, ARCO Transcription Inc.
Increased revenue from $1,000,000 to over $4,000,000 by providing transcription services to 5 major California hospital including Cedars Sinai, UCLA and St. Francis Medical Centers. Ensured timely transcription of all reports and participated in streamlining workflow and patient scheduling at Cedars Sinai Radiology Department, which resulted in being presented with an Excellence in Service Award.
Interviewed, hired and trained a team of 25 medical transcriptionists, managed staff and established performance benchmarks as well as carry out annual staff review.
Provided 24hr. 7 day week customer service and MIS functions for clients and other ARCO branch offices resulting in operating efficiency above 98%
Managed 2-3 major projects /month in addition to normal workload of budgeting, payroll, recruiting, training and quality assurance.
Interacted with clients and vendors to review operating shortcomings, developed strategies to streamline processes and improve quality of service.
Coordinated local promotions and conventions, sales and marketing and sourced out new products to integrate into our system as value added services to clients.
Consistently grew revenue by 30%

OTHER
COMPUTER: MS Office, telecommunications, networking hardware and software, high-speed Internet access.

Education:
Master of Science in Education, California State Universiy Northridge (Classes Suspended)
Bachelor of Science in Electrical Engineering, East London University, London, UK 1983
.

Affiliations:
World Affairs Council of Los Angeles.

Skills:
Computer literate and knowledgeable in telecommunications and networking technologies. Great communications and people handling skills and very good as a liaison between companies.

Additional Information:
INTEREST: Tennis, Automobiles, Soccer, Swimming, Motivational Speeches and Reading.
LANGUAGES: English, French and some African Dialects.

STRENGTH:
Honest, patient, innovative, sharp mind, great personality, hardworking, persisent, well-read, easy going and fun to have around.

Reference:
Robert Biadoo
Derek Akrofi
David Dougan.

Candidate Contact Information:

Name: Charles Segbedzi
Street: -	Phone: -
City: -	Fax: -
State: -
Zip: -
Web Site: