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| Desired Industry: Management |
SpiderID: 5349 |
| Desired Job Location: Plano, Texas |
Date Posted: 2/9/2006 |
| Type of Position: Contractor |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Experience: Convergys Corporation Consultant 2004-2005 Conducted the revenue assurance review of a long distance billing system for a major Tier 1 telecommunications company.
AT&T (formerly SBC Communications) Director-Remittance Operations Support 2000-2004 Directed 18 managers responsible for providing hardware/software support, project management, productivity improvements, strategic planning, and vendor management for seven customer payment processing centers located throughout the United States, providing services for multiple corporate subsidiaries. Planned, led, and completed the successful consolidation of operations centers.
Senior Business Manager 1996-2000 Directed 25 project managers in the establishment of operational requirements for billing system enhancements for systems billing services to large business customers and SBC affiliates. Developed billing system controls and revenue assurance procedures for the companys new long distance services and internet services subsidiaries, and for the wireless subsidiary. Spearheaded the successful completion of 100 projects on schedule while reducing personnel by 20 %.
District Manager-Accounts Payable 1993-1996 Led 75 managers and associates in processing vendor payments and personal expense reimbursements. Led project management team for accounts payable systems, achieving compliance with processing metrics and generating cost reductions through the effective reengineering of processes and systems.
District Manager-Disbursement Methods 1991-1993 Directed 60 staff members developing policies, strategies, and procedures; and managing systems for payroll, accounts payable, cost distribution, and asset management processing.
Education: Master of Arts in Finance, Webster University Bachelor of Science in Accounting, Truman State University
Skills: Areas of Expertise
Controller Operations, Project Management, Business Analysis, Billing Operations, Revenue Assurance Consulting, Strategic Planning, Process Improvement, Accounts Payable, System Development, Performance Excellence, Payroll Administration, Financial Analysis, Organizational Development, Budgeting.
Selected Projects
Project: Researched and identified major revenue leakage in billing operations. Result: Presented recommendations for enhancing reports, controls, system processing, and organization; including the introduction of a revenue assurance program.
Project: Developed and implemented a plan for closing three of seven customer payment processing centers, and installing a common processing system within the remaining sites to handle additional payment volume. Result: Achieved annual savings totaling over $3.5M.
Project: Identified South Africa Telkom revenue losses related to processing deficiencies and billing system control errors. Project phases included the assessment of systems, operations, and organization. Result: Presented recommendations for improving controls and systems to CEO, serving an instrumental role in the elimination of multi-million dollar revenue losses.
Project: Developed initial billing system revenue assurance methods and procedures for internet and long distance subsidiaries. Result: Insured that proper controls were in place to identify loss of transactions/revenue in system processing, and to correct errors and system problems in a timely manner.
Project: Introduced a corporate-wide purchasing card and online decentralized system for processing and image capture of accounts payable documents. Result: Generated a 33% reduction in staff, resulting in savings of more than $2M in the first two years of implementation.
Additional Information: Leader and strategic planner offers more than 25 years of experience providing the consolidation, turnaround, development, and enhancement of accounting operations. Ensures the effective tracking, administration, and distribution of funds. Identifies areas in need of improvement, introducing new systems and procedures to enhance performance. Extensive team and individual contributor experience in detailed analysis of business processes and practices to meet profit improvement objectives. Performed revenue assurance reviews related to billing systems and processes for wireline, wireless, internet, and long distance services.
Candidate Contact Information:
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