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Computer Technician Resume
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| Desired Industry: Computer Hardware |
SpiderID: 531 |
| Desired Job Location: New York, New York |
Date Posted: 2/9/2004 |
| Type of Position: Full-Time Permanent |
Availability Date: Present |
| Desired Wage: 30,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective: Well-rounded computer technician seeking opportunity with an organization that will benefit from my positive attitude and strong desire to contribute.
Experience: NYC State Senate David A. Patterson Office (2003 to present) Administrative Assistant/Freelance Consultant Upgrading Hardware on IBM machines (Motherboards, memory) Installed software onto systems, troubleshooting hardware/software problems Answering multi-line phone; data entering; filing; copying and collating; drafting policies and letters; sorting, distributing and sending mail; maintaining electronic mailbox. Writing correspondence & reports, preparing presentations, making travel arrangements and setting up meetings
Advanced Digital Internet- (2000 to 2003) Field Technician/ Helpdesk Support (ADI) provides high-speed wire/wireless services to residential buildings in New York New Jersey and Philadelphia. Network includes point-to-point T1/T3 lines from network operation center to customer buildings. Within buildings ADI uses Ethernet technology and Wi-Fi technology to provide wire/wireless services.
Field Installs , upgrades and repairs in NYC, Brooklyn, New Jersey and Philadelphia Troubleshooting T1/T3 circuits Installed and maintained LAN/WAN networks over 50 residential buildings, including cabling and routing equipments. Installed, configured and troubleshoot a variety of wireless access point hardware device including Cabletron Roam About and Lucent Technology Orinoco AP500 and AP1000. Full technical support for all related hardware and software issues to customers and other technicians Complete installed, tested software and hardware configuration Installed and troubleshoot laptop and desktop wireless and wired devices. Assisted and supervised various rollouts Customer service on a technical and functional level to ultimately drive to complete resolutions of each customer case.
PC Universe (1997 to 1999) Helpdesk Support/Technical Support Installing software onto systems, troubleshooting hardware/software problems Configuring systems for network, running Cat-5 wire to systems, turning on network socket switches for different systems Assisting users with questions/training regarding hardware/software packages, transferring data from users old PC to new PC using Lap Link software and cables, Instructing users on new computer operation, taking inventory of new/old computers as well as labeling them. Hardware/Software installation, including configuring motherboards for various CPUs re-formatting hard drives for any operating system, fully configuring Windows 95, Windows 98 and Mac OS 9.0 for any compatible hardware.
Taking inventory of computer equipment; performing diagnostics and providing a written providing guidance to customers who were not sure of their equipment needs; Operating the cash register when needed.
Education: 09/99-Present Long Island University Brooklyn Campus Brooklyn, NY Major: Computer Science Expected Date of Graduation: 08/2004 Relevant Course: Computer Graphics
Skills: Operating Systems: Linux-(Using DHCP server), Mac, Windows (98, ME, NT, NT Server, 2000 [Pro], 2000 Server, XP) Office: Microsoft Office (95, 97, 2000 and 2003) Networking Protocols TCP/IP, Ethernet, SMTP, POP, DNS, WINS, SNMP Experience in systems and network management, Internet infrastructure, enterprise software, TCP/IP, networking technology, Internet technology, and network security. Microsoft Outlook & Express, Norton Antivirus and Ghost Hardware: Networking devices Switches, Routers and Hubs. Networking architecture LANs, Wans, Hardware, Software. Hands-on experience in the building and testing of PCs
Reference: Furnished upon request
Candidate Contact Information:
| Name: barry whitfield |
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