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Food Service Managers,Sales Managers,Training and Development Managers,Lodging M Resume
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| Desired Industry: Management |
SpiderID: 5270 |
| Desired Job Location: Northwest, Ohio |
Date Posted: 2/6/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 02/20/2006 |
| Desired Wage: 45000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective: Objective: To work with a company that will acknowledge and utilize my experience and strengths to not only enable the opportunity for growth of my skills, but also exceed the needs of the organization.
Experience: Impact 210 WorldWide in New York, NY (Present employment) Talent Scout • Prospect models and actors to join the company for modeling and acting opportunities by major companies DayMark Food Safety Systems in Bowling Green, OH November 2005 to February 2006 Project Coordinator • Developed Policy and Procedure Manual for Inside Sales Call Center • Developed in depth Product Training Manual • Developed critical forms needed to grow the overall business DayMark Food Safety Systems in Bowling Green, OH June 2004 to November 2005 Inside Sales Supervisor
Responsibilities included, but not limited to: • Supervised 40+ Inside Sales Reps who call on both new customers and repeat customers • Exceeded departmental goals monthly • Was responsible to reach quota of 9.8 million dollars total volume annually. • 2005 hit new record for the time it took to reach $1,000,000 in new volume. In the past, this was reached in October. We reached it in August. • Responsible for training and development of sales staff • Developed training materials and presented the materials to the group of reps on a weekly basis. Examples of the training I developed included: Teamwork, Product features and benefits, The importance/difference of features and benefits, TeleSales Phone Tips for success, Customer Service issues, Team Building events, and Effective emailing • Mentor to 4 Team Leaders • Worked with other departments to ensure the highest degree of customer service • Trained new hires and promoted sales reps • Developed new hire training manual • Responsible for yearly Performance Evaluations • Created development plans for each sales rep to ensure they had a successful plan • Involved in the hiring of personnel • Created quarterly awards for all sales reps to be recognized for their achievements • Ensure all company core values were maintained on a daily basis by all reps • Created custom labels in Adobe for special orders • Handled disciplinary actions as necessary *Attended Effective Supervisory Management training (ESM) *Attended Turning Conflict into Collaboration training *Attended Performance Evaluations training *ServSafe Certified DayMark Food Safety Systems in Bowling Green, OH February 2002 to June 2004 Account Representative/Team Leader • Prospected new customers, cold and warm, to introduce products offered by the company • Effectively close sales on a daily basis • Maintain a minimum quota weekly/monthly • Maintain the highest degree of customer service • Help other sales reps increase their sales potential through monitoring and mentoring Petro Iron Skillet in North Baltimore, OH October 2001 to February 2002 Supervisor • Supervise around 15 employees/shift • Knowledge of all stations: Cashier, Server, Prep, Cook, Line Cook, Meat Cutting, Dishwasher • Training new hires in their position • Credit card maintenance in the computer • Handled employee time to be sent to home office Ramada Inn in Findlay, OH February 2000 to November 2001 Manager/Banquet Coordinator • Effectively running large hotel and staff of 50 • Training front desk clerks • Booking Banquet facility • Serving banquets if needed • Preparing food for banquets if needed • Maintaining a high level of customer service • Prospect to outside companies to have their out of town employees stay at the hotel Bogie's Bar and Grill in Findlay, OH January 1999 to February 2000 Manager/Banquet Coordinator • Supervise staff of 10 employees • Maintain Health and Food Codes at all times • Train employees on food service areas • Booking Banquet facility • Serving banquets if needed • Preparing food for banquets if needed • Maintaining a high level of customer service • Hiring and firing of employees
Skills: Proficiencies: I am able to effectively use the following programs on a daily basis: .Microsoft Word .Microsoft Excel .Adobe Illustrator .Microsoft Picture It .Microsoft Outlook .FileMaker CRM .PowerPoint .Microsoft 98 and XP editions .The Internet I take great pride in learning new programs quickly that will assist me in any operation.
Additional Information: Proficiencies: I am able to effectively use the following programs on a daily basis: .Microsoft Word .Microsoft Excel .Adobe Illustrator .Microsoft Picture It .Microsoft Outlook .FileMaker CRM .PowerPoint .Microsoft 98 and XP editions .The Internet I take great pride in learning new programs quickly that will assist me in any operation.
Candidate Contact Information:
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