Customer Service Agent/Front Desk Clerk Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 5228
Desired Job Location: washington, District of Columbia	Date Posted: 2/2/2006
Type of Position: Full-Time Permanent	Availability Date: Available immediately following phone call and or interview
Desired Wage: 30.000 -35.000a year
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel:
Highest Degree Attained: High School/Equivalent	Willing to Relocate: Yes

Objective:
My goal is to find a great company that I can perform at my highest and grow with.I am bright and willing to learn,earn and succeed.

Experience:

Customer Service Power Point!

Contact Info
Kimberly Hill
1211 Benning Road #4
Capitol Heights, Maryland 20743
US E Kim_Natty@msn.com
P 202-607-9019

My career objective is to learn,earn,exceed and to succeed.
Work Experience

Dates Employed Job Title Company

1/2006 - Present Cashier,food bagger,phone rep Wendy's Restaurant
Capitol Heights/MD

I am a cashier,I take the orders and bag food.I also answer phones when they are ringing.I take care of the lobby by,cleaning tables,sweeping floor,and cleaning glass doors and windows.I greet customers with a smile from my heart.

10/2005 - 12/2005 Barista Red Dog Cafe
Silver Spring/MD

I am a Barista.I make great Lattes,Cappucinos,Mochas etc.I am a juicer also.I prepare all friuts and veggies that I will use by,rinsing,washing with veggietizer,chopping them and then storing.I am a server in the morning times also.I am the cashier.I am the telephone representative.I am in charge of my area ,as far as cleaning and maintaining cleanliness of the area.I am a all around customer service representive.I am a great employee and great on any team.

3/2005 - 10/2005 Customer Service Representative Einstein's Brothers Bagels
Gaithersburg/MD

I am a various duty individual.I am in charge of the food line.I make sandwiches,I answer phones,I cashier,I clean the store and I close the store at the end of the day.I have a coffee maker and sandwich maker certificate.At times I am scheduled for A.M and I basically open the store.I am also a team leader.Great with all employees and possess natural,great customer service.I also train new employees.

9/2003 - 5/2005 Customer Service Power Point Staff Denny's Restaurant
Washington D.C./D.C.

I am an assistant supervising floor staff,a cashier,a server,a hostess,a food runner,a clean up staff, a product stocker, and a telephone order taker.At times I was assigned to train new employees.I provide great customer service.I greet,I seat,take orders,and I provide a soothing experience for customers.I also received an award for employee of the month.

6/2002 - 1/2003 Power Point Staff/Traffic Aide F.O.N.Z/Friends of the national zoo
Washington D.C./N/A

To supervise and ensure safety of parking lot and bus drop off areas.To ensure safety of pedestrian crossing areas.To aide cleaning crew.To drive golf cart during large events.To dispatch by a walkie radio,connected to staff throughout the park.

1/2001 - 7/2001 Customer Service Representative Boston Market
Washington D.C./N/A

To cashier,to take oders-In house and Out.To clean restrooms and dining area.To provide great customer service.

Dates Attended School Degree Location

Roosevelt SHS High School or equivalent washington - DC - US

Dates Affiliated Organization Role
8/2003 - Present
Barnes &Noble book club Member

Skill Name Skill Level Last Used/Experience
customer service power point Expert Currently used / 7 years

Languages Proficiency Level
English Fluent - Full Knowledge

Reference Name: Mr.Damien Williams
Reference Company Restaurant
Reference Title Customer service
Phone 202-329-7894
Email
Type Professional

Reference Name: Mr.Hilary Emmanuel
Reference Company Contracting
Reference Title Owner
Phone 301-728-0181
Email
Type Professional

Reference Name: Ms.Marie Powers
Reference Company Contracting
Reference Title Owner
Phone 202-398-4178
Email
Type Professional

Reference Name: Teressa Fernanders
Reference Company Health Care
Reference Title Representative
Phone 301-213-9873
Email

Type Professional

Current Career Level:
Manager (Manager/Supervisor of Staff)

Years of relevant work experience:
5+ to 7 Years
Military Service:
No
Active Security Clearance:
Yes

Work Status: US - I am authorized to work in this country for any employer.
Desired Type: Employee, Temporary/Contract/Project
Desired Status: Full-time
Desired Salary: 8.00 USD Per Hour
Job Titles: Customer Service Representative, Customer Service Staff
Categories: Restaurant and Food Service, Customer Service and Call Center, Hospitality/Tourism, Personal Care and Service, Consumer Products
Industries: Consumer Goods, Consulting Services, Arts, Museums and Culture, Hotel/Hospitality, Restaurants/Food and Drink Services
Locations: US-District of Columbia-Washington/Metro, US-Georgia, US-Maryland, US-North Carolina, US-District of Columbia, US-Maryland-Montgomery County, US-Georgia-Atlanta, US-Maryland-Prince George's County
Willing to relocate: Yes
Willing to travel: Up to 100%

Desired Work Shifts: First Shift (day), Second Shift (afternoon)
Weekend Preference: no
I can start immediately

Education:
I obtained a GED and I have taken basic computer classes at Strayer University located in Takoma Park MD.

Affiliations:
I am affiliated with Barnes and Noble book club.

Skills:
I am certified in sandwich making,coffee making/barista,cashiering,keeping sanitary work areas.I have telephone representative/great speaking skills.I have skills with taking orders and receiving shipments sent to company.I work great independently and or in groups.

Additional Information:
I am a great candidate for any position.I am willing to learn.

Reference:
Ms.Kardia Tou-240-744-0707
Ms.Marie Powers-202-398-4178
Ms.Monica Mccants-202-294-5046

Candidate Contact Information:

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