|
|
|
|
Chief Operation Officer Resume
|
| Desired Industry: Executive |
SpiderID: 5196 |
| Desired Job Location: Annapolis, Maryland |
Date Posted: 1/31/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 03/15/2006 |
| Desired Wage: 100000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Executive (President, VP, CEO) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Vice President * Director * General Manager * Chief Operating
Officer
Results-oriented executive with progressive record in operations
management, franchise development, and account management.
Demonstrated track record of success within Fortune 500 companies,
startup operations, medium-sized companies, and budgets up to $128M.
Recognized for utilizing innovative training techniques to
aggressively manage all details surrounding new installations and
team development initiatives.
Experience:
BAY MANAGEMENT, LLC, Easton, MD 1999-Present
Vice President of Purchasing & Visual Merchandising
Direct all product purchasing, allocation, and replenishment process
for 42 Blockbuster Video franchise stores. Negotiate contracts with
all vendors for products and services and manage all processes for
initial setup of new stores. Develop and manage $7M annual
procurement budget generating $30M in annual revenue. Implement in-
store visual merchandising planning to maximize inventory turns and
sales. Responsible for planning off-site annual manager conferences
and regional meetings for upwards of 85 attendees.
Key Contributions:
* Instrumental in developing and enhancing new DVD sell-through
program and increased sales in first 10 months of program by 50%.
Contributed to overall double-digit same store increase, beating
industry averages by 5-7%.
* Reduced Cost-of-Goods expenditures by 3% in 2003 by re-
engineering allocation and deployment programs and renegotiating
vendor and distributor pricing structures and rebate incentives.
* Negotiated $350K in additional annual marketing funds with
vendors and studios (doubling regional stores in five years).
* Realized annual savings of $450K through design and
implementation of custom purchasing, allocation, and replenishment
system, allowing maximum use of inventory and managing price
adjustments.
BLOCKBUSTER, INC., Dallas, TX 1999-1999
Franchise Business Consultant
Managed 15 franchises representing 150 stores with total sales
volume of $128M. Facilitated and coached groups on Best Practices to
improve and maximize operations' financial performance, including
marketing, training programs, and product purchasing programs.
Key Contributions:
* Initiated, developed, and implemented corporate business plans
for 15 Franchise Groups (representing 150 stores). Completed business
plans in three months, well ahead of original six-month time budget.
* Played pivotal role in directing and managing new store
development processes, including site selection, lease negotiation,
site and store planning, construction schedules, orders, training,
and grand openings.
DELMAR ENTERTAINMENT LIMITED PARTNERSHIP, Salisbury, MD 1991-1998
Partner & Vice President of Operations
Held full P&L accountability for Blockbuster Video franchise stores
with annual revenues of $6M. Supervised staff of 18 full-time
management and 90 hourly personnel. Managed ongoing annual operating
inventory investment in excess of $2M. Developed annual business
plans, managed all aspects of human resources administration,
initiated training programs, and executed marketing and promotional
initiatives.
Key Contributions:
* Key player in developing new video franchise startup, including
developing business plans and proformas, securing financing, vendor
negotiations and contracts. Authored company policy and procedures
and employee handbook manual. Recruited, hired, and trained store
personnel. Opened first store on schedule and achieved first-year
sales volume of $1.2M, 60% above corporate average unit volumes.
* Led development efforts for opening five additional stores within
2-1/2 year period, including securing adequate financing, ensuring
human/physical resources and maintaining inventory/delivery
schedules. Recruited and trained store personnel. Met and exceeded
company goals and objectives by opening 80% of stores ahead of
schedule, generating $500K in additional gross revenue and 3%
additional cash flow above projections ($18K).
* Developed and implemented store management P&L standards and
goals. Grew annual average store volume to $1M (versus corporate
average of $800K) and achieved average 20% pre-tax ROI for
shareholders over span of operation, allowing company to pay off debt
service eight months early. Ultimately sold franchise and achieved
200% pre-tax return on each shareholder's initial investment.
HARDEE'S FOOD SYSTEMS, INC., Rocky Mount, NC 1990-1991
Area Director and Franchise Sales & Development
Recruited and negotiated license and development agreements with new
franchisees to open and operate Hardee's and Roy Rogers Restaurant
brands. Reviewed and analyzed franchise agreements for area including
52 franchise groups representing 283 stores. Developed and controlled
department budget.
Key Contributions:
* Recruited and negotiated 11 new franchisee agreements for launch
of new restaurants in Northeast. Achieved 110% of annual recruitment
plan and exceeded fee/royalty income budget by 34%.
* Instrumental in increasing market penetration in Northeast where
severe lack of market presence and customer awareness existed.
Created brand awareness through direct mail program to existing
restaurant owners and corporate executives throughout industry.
Organized and attended four trade shows.
Additional career experience at MARRIOTT INTERNATIONAL, Bethesda,
MD. Held progressively accountable positions as: Assistant Store
Manager, Unit Manager, Training Instructor, Manager of Labor Planning
& Forecasting, Manager of Special Projects, Manager of Franchise
Facilities, and Manager of Franchise Licensing. Achievements:
* Opened 18 new franchisee stores within one-year timeframe,
exceeding corporate plan by 150%.
* Managed and coordinated facility support services and equipment
purchases for 94 new stores and 27 store renovations.
* Expedited and staged equipment purchases in excess of $13M.
* Developed and distributed standardized equipment manual and
purchasing program for franchise community.
* Implemented and managed franchisee Design/Build Program,
generating an additional $250K in fees.
* Developed and maintained automated systems for labor scheduling
and cost/product mix systems.
* Authored and administered custom-designed restaurant
administration training program.
Education:
B.S.-Management, University Of Hartford (CT)
Skills:
* Strategic Business Planning
* Multi-site Operations Management
* Staff Recruitment & Training Programs
* Vendor & Contract Negotiations
* Startup & New Business Development
* Meeting & Convention Management
* P&L Accountability & Budgeting
* Cross-functional Team Leadership
* Inventory Management & Sales Growth
* New Product Introductions & Launch
* Business Process Redesign & Implementation
* Policy & Procedures Development
Candidate Contact Information:
|
|
|
|
|