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| Desired Industry: Business/Management |
SpiderID: 5017 |
| Desired Job Location: Little Silver, New Jersey |
Date Posted: 1/19/2006 |
| Type of Position: Full-Time Permanent |
Availability Date: 01/01/2006 |
| Desired Wage: 40000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: No |
| Highest Degree Attained: MBA |
Willing to Relocate: No |
Objective:
Business Development ~ Relationship Management ~ Account Management
A self-motivated, performance-driven individual with exceptional
skills in business development and relationship management. A track
record of achieving company goals through persistent effort, strong
follow-through, and the development of trusting relationships with
customers; proven ability to increase sales in highly competitive
markets.
An effective communicator with strong written, verbal, and
interpersonal skills. Strong leadership qualities; able to direct,
motivate, and train personnel to achieve maximum productivity. A
loyal, innovative team player with effective problem-solving and
decision-making capabilities.
Experience:
Metrix, Inc., Waukesha, WI (1996 to 2001)
Metrix service solutions are used by some of the world's most
progressive companies across many industries to automate field force
operations, streamline service processes, improve customer service,
and increase customer satisfaction.
Customer Relationship Manager
* Managed national accounts for key customers of Metrix such as
Canon, Olympus, NEC, and Vivendi.
* Conducted customer presentations nationally to executives, mid-
level management, and technical staff.
* Identified and addressed major problems at Olympus, preventing
them from leaving Metrix and developing them into the firm's fifth
largest customer.
* Ensured client satisfaction by solving client problems addressing
the core issues of concern yet still in a manner consistent with
company guidelines.
* Analyzed, troubleshot, and solved a critical problem with
wireless transmissions in a secure building at a US government
classified facility.
* Sold value-added consulting services and software upgrades as
adjuncts to many existing contracts.
McAfee Associates, Tinton Falls, NJ (1993 to 1996)
Formerly Brightwork Development, a developer of network management
applications.
Sales Manager
* Specialized in Network Management Sales for the Pharmaceutical,
Banking, Education, and Manufacturing industries.
* Strategically targeted new clients via cold calling, securing
appointments, assessing customer needs and requirements.
* Generated over $1 million in sales revenue each year.
* Created standard business development proposals, including
budget, price estimates, and detailed scope of work descriptions.
* Developed growth strategies, performed competitive analysis, and
forecast revenues.
* Drove continuous training on product knowledge, conducting
customer seminars with appropriate technical personnel on hand to
address all types of issues.
* Recruited, selected, and trained the Project Manager for the
Network Management "flagship project."
* Conducted training seminars and programs for new sales personnel.
* Oversaw all interactions between Metrix corporate and value added
resellers.
* Led product enhancement and new product marketing efforts by
planning and coordinating meetings with technical support, sales,
quality assurance, and R&D personnel.
B. J. McGlone &Co., Edison, NJ (1981 to 1992)
An industrial specialty contracting firm providing acoustical,
insulating, and decorative ceilings and walls.
Sales/Project Manager
* Closed over $2.5 million in new sales representing about one
third of the firm's revenues.
* Developed leads through contacts, cold calls, previous customers.
* Designed and implemented creative and aggressive promotional
techniques that resulted in the firm consistently exceeding its sales
goals.
* Consulted and guided customers assessing their needs and meeting
their expectations.
* Estimated, negotiated and closed contracts then took control as
Project Manager until completion.
* Negotiated pricing, specifications and scope of work with sub-
contractors.
* Resolved all issues either commercial or technical by arranging
project coordination meetings with architects, engineers, and
contractors.
* Trained, mentored and supervised junior estimators and sales
personnel.
Education:
MBA - Monmouth University, West Long Branch, NJ
BA - Business Administration, Monmouth University,
West Long Branch, NJ
Skills:
* Driving Sales & Growth
* Consultative Selling
* Customer Relations
* Account Retention
* New Business Development
* Strategic & Tactical Planning
* Entrepreneurial Vision
* Marketing/Brand Awareness
* Liaison/Mediator/Intermediary
* Executive Level Presentations
Candidate Contact Information:
| Name: Kathleen Diodato |
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| Street: |
Phone: 732-219-1642 |
| City: Little Silver |
Fax: - |
| State: New Jersey |
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| Zip: 07739 |
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| Web Site: |
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