Technical Writer - Manufacturing Resume Search
Technical Writer - Manufacturing Resume Search
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Technical Writer Resume


Desired Industry: Manufacturing SpiderID: 4630
Desired Job Location: Guelph, Ontario Date Posted: 1/6/2006
Type of Position: Other Availability Date:
Desired Wage:
U.S. Work Authorization: No
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
CAREER OBJECTIVE:

To assist increasing productivity and profitability by providing accurate and concise instructions and presentations in printed and/or multimedia formats.


Experience:
EMPLOYMENT EXPERIENCE

06/2005 – 12/2005
Application Specialist
Evertz Microsystems, Burlington
•Completed RFI/RFP/RFQ responses, customer quotes and system application designs.
•Authored product and software manuals, user guides, application notes and quick reference guides
•Designed CWDM and DWDM fiber optic systems; verified optical power budgets
•Provided sales training as necessary
•Software tools used: Goldmine and QuoteWerks

10/2003 – 04/2005
Technical Writer
Modern Access Systems Inc, Bramalea
•Authored manufacturing procedures, technical documents, user guides.
•Created installation specifications, layout and wiring diagrams for security applications.
•Photographed, illustrated and touched up material for marketing brochures.
•Created hard/soft copy and on-line database of all technical documents.
•Edited new and existing marketing and production documentation.
•Researched and implemented LPR (License Plate Recognition) and PINpad (Interac) technology.
•Scheduled production and installation, creating and maintaining an order tracking spreadsheet.
•Updated inventory and BoM in BusinessVision, streamlining ordering/manufacturing process.

07/2001 – 12/2004
Owner/Operator
White Duck Productions, Fergus
•Established a p/t business to produce wedding movies, corporate promotions, and special event videos.
•Designed own Web site, business forms, as well as marketing and advertising.
•Provided businesses with proprietary training manuals and videos.
•Created dynamic slide show presentations for other groups and organizations.
•Captured corporate events, seminars, recitals and stage productions.
•Modified images in Photoshop for clients.
•Produced documentaries for the private sector.

11/1991 – 06/2001
Technical Writer
Nortel Networks, Brampton
•Created design documentation to be used by Manufacturing and Installation teams.
•Worked on fast paced engineering projects to streamline documentation and processes.
•Produced network layout and connectivity diagrams, floor plans and Bill of Materials.
•Mentored trainees and assisted co-workers on technical issues.
Tester / Trainer (1991 – 1995)
•Tested circuit boards, panel wiring and telecom hardware.
•Trained new co-workers in operational methods and procedures.
•Assisted Design and Test Engineering in resolving manufacturing and testing issues.


Education:
EDUCATION AND TRAINING

AutoCAD2002 Certification Training Softech, Guelph
15 Technical Telecom Certifications Nortel Networks, Brampton
Certified Novell Administrator/Engineer (CNA/CNE) Naylor McLeod, Guelph
Ontario Management Development Program:
Supervisory Studies Certificate Humber College, Toronto
Engineering Technologist Diploma Humber College, Toronto
Grade 12 Diploma (Inc. 4 years electronics studies) T.L. Kennedy S. S. Mississauga


Affiliations:
AFFILIATIONS

•Chairman: 2001 – 2003. T.L. Kennedy Secondary School Reunion Committee. Initiated and organized committee, developed reunion logistics: activities, souvenirs, catering, and entertainment.
•Canadian Red Cross First Aid Instructor: 1984 – 1992. Trained over 400 students, developing training methods, lesson plans and creating comprehensive exam simulations. Volunteered at special events to render First Aid. Member of the Mississauga Red Cross Emergency Contingency Committee.


Skills:
TECHNICAL WRITING SKILLS

Training Manuals
Proposals
Methods and Guidelines
Manufacturing Procedures
Installation Specifications
Troubleshooting and Repair Manuals
Users Manuals
Shop Drawings
Mechanical Maintenance Manuals

VIDEO PRESENTATION SKILLS

Manufacturing Procedures
Product Demonstrations
Training Videos
Promotions
Meetings
Conferences
Seminars
Proposals
Insurance Claims

FORMAT KNOWLEDGE

VHS, DVD, DV,CD-ROM (VCD, S-VCD, KVCD, DIVX,) MPEG-1, MPEG-2, MPEG-4, AVI; Photography
Streaming video for websites: QuickTime (.mov), Real Media (.rm), Windows Media (.wmv, .wma)

SOFTWARE SKILLS:

Microsoft Office XP: Word, Excel, Publisher, Visio, PowerPoint, FrontPage
Adobe: Acrobat, Photoshop, Premiere, Audition
CorelDraw, DVD Authoring, TMPGEnc
Network / PC Configuration and Administration (XP, 2000, 98, NT); Security


Additional Information:
HIGHLIGHTS OF QUALIFICATIONS

•Experience in technical writing, video production, process and product management, quality control, manufacturing, purchasing.
•Excellent communication, documentation and training skills, including the ability to explain technical information clearly and precisely with a meticulous attention to detail.
•Demonstrated organizational and time management abilities, accomplishing higher than average productivity and achieving short lead-time project goals in a high pressure environment.
•Effective interpersonal skills, including the ability to interact professionally with people from diverse backgrounds and at all levels of the organization.
•Energetic and conscientious, with a strong work ethic.

SELECTED ACCOMPLISHMENTS

•Simplified legacy documentation, reducing processing time and saving $1,000 per order.
•Authored manufacturing procedures, training material and users manuals, increasing product awareness.
•Created software tools to decrease processing time of certain projects from 4 days to 4 hours.
•Developed a Site Readiness form, reducing average installation costs by $8,000.
•Eliminated duplicate and/or redundant charges, saving >$20,000/18% of annual IT budget.
•Received numerous awards and yearly promotions through corporate Evaluation Plan for quality of work and accomplishments, pro-active attitude, contributions to department and demonstrated initiative.
•Contributed to Internal ISO Certification 1998 – 2001
•Improved quality by working with suppliers to eliminate defect causing contaminants and procedures. Over 90% of rework was eliminated, lowering costs by 20% per batch.


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