Executive, Management, Quality or Operations Resume

Desired Industry: Manufacturing	SpiderID: 4424
Desired Job Location: Atlanta, Georgia	Date Posted: 12/13/2005
Type of Position: Full-Time Permanent	Availability Date: January 6, 2006
Desired Wage: 110,000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
To join a progressive, innovative management team striving for market and margin growth through implementation of a comprehensive continuous improvement plan that melds the concepts of Lean and Six Sigma throughout the organization resulting in improved quality, reduced waste, increased efficiency, ultimately DELIGHTING the customer.

Experience:
UNITED TECHNOLOGIES, Carrier Transicold
Athens, GA
Designs and manufactures transport refrigeration equipment for rail, over the road, truck, and transport applications. In addition, UTC,CTD also performs Engineering services, material fabrication, after market services, and Field Service Engineering support.
Manager of Quality and Continuous Improvement (ACE)
September 2003 � Present
� Facilitated kaizen activities including data collection, tooling modifications, supplied material presentation, packaging systems, and pull systems
� Built a collaborative environment with the supply base through information sharing and reporting systems
� Created a robust process for addressing customer concerns through a direct link with the plant
� Managed Quality Review Board for new and existing product designs
� Established systems to integrate Q, Proc, Design Eng, Product Eng, Field Services Eng, and Sales and Marketing (SRB, SCARB, SCAR review, Customer contact defect elimination process)
� Reduced supplier defective materials incoming from 3500 PPM to 900 PPM
� Established qualification and certification process for supply base IAW QS and ISO/TS standards and qualified 73 suppliers, certifying 38
� Cut rework/repair and scrap costs 90% in plant through establishment of hold process, then a root cause and corrective action process to address causes for held finished goods
� Established �Top-5� deep dive analysis process for First Year Failure, Defect On Arrival, Warranty, First Pass Yield, and supplier defects
� Managed Quality on 21 production lines and 3 fabrication lines
� Compiled and performed analysis on all product lines, including breaking data into specific product lines to identify potential emerging issues
� Co chaired with engineering the continuous improvement teams which addressed reliability issues
� Managed and maintained a budget of 3M/yr within 5%
� Led ACE (Achieving Competitive Excellence) initiative that brought plant from Qualifying level to Silver level
� Regained ISO certification and passed subsequent surveillance audits without findings
� Established in plant failure analysis on warranty returns to facilitate rapid corrective actions
� Established Quality clinic processes and facilities/lab designed to address failure analysis on in plant defectives and warranty returns
� Worked with suppliers to provide tools necessary to diagnose failures
� Expanded Receiving Lab facilities and established processes that resulted in a reduction of receiving inspection escapes by 95% while improving turn around time from three weeks to under 24 hours
� Extensive, targeted career development for Quality Personnel
� Established and chaired daily production meetings
� Made monthly PowerPoint presentations to Carrier Corp and UTCWHQ on metrics, continuous improvement plans, and progress against targets
� Defect On Arrival to customers improved from 25.4% to 5.6%
� Market segment grew from 46% to 52%
� First Year Failure to customers improved from 140% to 66%
� Cost Of Poor Quality improved from 5.8% to 4.1% on sales rising from 20M/mon to 30M/mon with margins rising an average of 5% due to productivity improvements as a result of continuous improvement activities
� Warranty recovery rose from $200K in 2003 to $2.1M in 2005

STEWART AND STEVENSON, Tactical Vehicle Systems
Sealy, TX
Designs and manufactures 2.5 and 5 ton, on- and off-road vehicles for the US Army, as well as for international military and commercial customers and applications. In addition to the design and manufacture of these vehicles, TVS also performs Engineering services, material fabrication, after market services, and field support.
Director of Quality & Continuous Improvement February 2000 � September 2003
� Review Contract proposals and provide leadership on company compliance capabilities, quality system corrections to ensure compliance, and provide required proposal submittals including SPC, metrics, and process flows to support bid process while handling new budgeting requirements for added revenue support.
� Established Collaborative Engineering processes (DFSS/DOVE) and implemented training for DFMEA, PFMEA, and FMEA while establishing the internal process definitions necessary to ensure smooth flow and teaming activities result in full internal approval and review of new designs and manufacturing processes in minimal time resulting in time to release of designs from 1.5 years to 4 months currently. Process changes have also resulted in real, measured savings of approximately $250,000 per new release
� Reporting directly to the President of TVSLP and managing a team of 52 Engineers, Auditors, Analysts, and Technicians. Also responsible for establishment and maintenance of a $4 Million/year budget
� Implemented on-line metrics allowing for immediate feedback systems which assisted teams of specialists with the data necessary to conduct root cause and corrective action on the line real-time. Reduced in process defect rate from 25 defects/unit in 1999 to 7.5 by end of 2000, to 3.5 by the end of 2001
� Was a member of the team which successfully implemented lean manufacturing into the processes at TVS resulting in reductions in inventory (75%), build cycle time (85%), on-site vehicle inventories (90%), and improvements in reliability at test facilities (25%) due to quality improvements
� Increased skill sets of Quality Team members through a program of in-house training activities designed to certify the individuals through the American Society of Quality. This resulted in the Quality Team being able to reduce strategically the staffing levels by 30% while supporting continuous improvement and improving internal support processes simultaneously
� Established current business metrics at TVS and provide maintenance for same
� Developed a coordinated Supplier Quality improvement program that is metrics based; implemented monthly notification of each supplier providing their current standing relative to those metrics, as well as establishing performance requirements; result was continuous and steady improvement of the TVS supplier base from 40,000 defects per million receipts for 1999, 8,000 defects per million receipts in 2000, 2000 defects per million receipts in 2001, to 650 defects per million in 2002.
� Created and deployed the integrated continuous improvement plan at TVS combining both Lean and Six Sigma techniques.
� Expand internal capabilities in calibration and the non-destructive test laboratory at TVS resulting in annual savings of approximately $75,000 in 2002. Projected ROI for 2003 will be $500,000 based on eliminated need for off-site test facilities.
� Maintained ISO 9001 certification while managing the implementation of ISO/TS 16949, an international standard combining both ISO 9000-2001 and QS 9000.

Education:
UNIVERSITY OF HOUSTON Houston, TX
Masters in Business
4 Classes (12 hours) required to complete curriculum
Current Cumulative GPA: 3.6

GEORGIA INSTITUTE OF TECHNOLOGY Atlanta, GA
Bachelor of Aerospace Engineering Dec 1992
Cumulative GPA: 3.1

Affiliations:
Member, American Society of Quality Member, Society of Manufacturing Engineers Member, Society of Automotive Engineers Member, Association of the United States Army
Member, National Defense Industrial Association
Certified Six Sigma Black Belt
Certification: Geometric Dimensioning and Tolerancing Certification: Program Management
Certification: Property Management

Skills:
COMPUTER Minitab, Microsoft: Excel, PowerPoint, Access, Word, Windows 95
SKILLS CADKEY Ver.7, AutoCAD, CAE/CAD, FORTRAN, MATLAB
SPCExcel, DOE KISS, MAPICS

LANGUAGES Spanish - 2 years
Japanese - 2 years
Norwegian - 2 years

Additional Information:
HONORS & Exceptional Achievement Award Dean�s List
ACTIVITES Material Review Board, Chairman Deputy Director of Quality
Business Improvement Team Grant and Scholarship Award Recipient
Strategic Planning Team

Reference:
Name Title Firm Phone Number
Robert Pedro Dir of Corp Quality UTC, CTD Provided Upon Request
T. Michael Andrews Corporate VP Stewart & Stevenson Provided Upon Request
LTC Susan Grubb Commander DCMA, District West Provided Upon Request
Mr. Regis Luther VP, Engineering Stewart & Stevenson, TVSLP Provided Upon Request
Mr. James Pantano VP, Program Mgmt. Stewart & Stevenson, TVSLP Provided Upon Request

Candidate Contact Information:

Name: Todd Parrish
Street:	Phone: 404-551-2816
City: Decatur	Fax: -
State: Georgia
Zip: 30030
Web Site: