Administrative Assistant Resume

Desired Industry: Entertainment	SpiderID: 4381
Desired Job Location: Mississauga, Ontario	Date Posted: 12/9/2005
Type of Position: Full-Time Permanent	Availability Date: Feb. 1, 2006
Desired Wage: 32,000 - 40,000
	U.S. Work Authorization: No
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Obtain a position with a company that will allow me to utilize the skills I have learned, and encourage me to learn and develop new ones.

Experience:
Acuity Investment Management August 2005 - Present
Reception
In this position, I am responsible for all reception duties.
• Receive and direct all incoming calls (9 lines) for staff of 95.
• Meeting and greeting all incoming guests
• Responsible for the management of boardrooms
• Sort and distribute all incoming mail and faxes
• Responsible for management of kitchen
• Responsible for managing and ordering of office supplies for whole office
• General office duties and filing

Savers Plus GTA Inc. September 2003 – August 2004
Administration/ Personal Assistant
In this position, I was responsible for all of the administrative aspects of the sales department.
• Created new protocol for the administrative practices of the entire company
• Trained administrators within Ontario
• Answered phones
• General clerical duties
• Data entry
• Created spreadsheets and sales reports
• Supervised advertising for company recruitment
• Booked and confirmed interviews
• Arranged travel for the manager
• Verified payroll
• Supported managers in the office

BTI Canada April 2003 – September 2003
Travel Counselor (Government Travel)
This was a contract position, in which I was responsible for making travel arrangements for officials in various levels of government.
• Used Sabre program
• Involved all aspects of business travel: hotel, car rental, train, and air
• Completed company training program
• Customer Service
• Troubleshooting

Stage West Dinner Theatre February 2001 – January 2003
Box Office Personnel
This position involved providing exceptional customer service on the phone, and in person, in a high-volume environment.
• Closed and cashed out daily
• Booked reservations
• Sold season tickets to potential and existing clients
• Assumed the role of manager during supervisor’s sick leave
• Trained new staff
• Dealt with group reservations of one hundred people or more
• Organized the schedule for employees

Education:
University of Saskatchewan 1998-2000
Bachelor of Music in Performance (Flute Major)
Completed 2 years of study

University of Calgary 2002
Bachelor of Music in Performance (Flute Major)
Completed 1 year of study

Skills:
• Excellent communication skills
• Ability to multi-task
• Superb organization skills
• Knowledge and use of Excel, Starwars Inventory System, Word, Word Perfect, PowerPoint, QuickBooks, and Outlook
• Inventory control
• Sales experience
• Able to operate a Meridian switchboard
• Professional Work Ethic
• Training experience

Reference:
References will be supplied upon request.

Candidate Contact Information:

Name: Caroline Macatangay
Street:	Phone: 416-910-6242
City: Mississauga	Fax: -
State: Ontario
Zip: L5A 1W5
Web Site: