Administrative Assistant Resume

Desired Industry: Business/Management	SpiderID: 4351
Desired Job Location: Knoxville, Tennessee	Date Posted: 12/6/2005
Type of Position: Full-Time Permanent	Availability Date: 12/01/2005
Desired Wage: 21000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Other	Willing to Relocate: No

Objective:
Seeking a position that will allow me to contribute my diverse
background of experience in troubleshooting of software applications
and hardware systems and equipment.

Background includes experience and achievements since 1987 as a
Computer Operator the manufacturing, healthcare, and government
industries with experience testing, troubleshooting, upgrading,
patching, and providing end-user support on software applications and
hardware. Offer additional experience maintaining the operational
integrity of information systems by performing back-up and security
procedures.

Excellent analytical skills for identifying problems, developing
information system improvements, and integrating new technologies to
meet business objectives and support growth. Able to train end-users
on system applications and quickly learn/adapt to new technical
environments and system administration procedures.

Experience:
SEA RAY BOATS, Knoxville, TN, 09/00 - 03/05

Computer Operator.

Provided mainframe AS400 support at the corporate office as well as
for 2,300 users at manufacturing facilities throughout the U.S. and
one in Canada.

* Provided extensive network, server, hardware, software, and
peripheral troubleshooting support, performed system back-ups,
prepared daily close out schedules, and implemented system-wide
upgrades and patches.

* Resolved problems and delegated complicated troubleshooting
issues to programmers or vendors.

* Worked closely with vendors on repairs to ensure that problems
were resolved and downtime was minimized.

* Worked with help desk associates to coordinate the replacement of
computers and peripherals at remote sites.

* Coordinated system-wide upgrades/patches, tested systems to
ensure functional integrity, and re-started systems to allow user
access.

* Used UNIX and SQL to submit jobs.

NAPLES COMMUNITY HOSPITAL, Naples, FL, 07/98 - 09/00

Computer Operator.

Provided hospital-wide technical support for approximately 500 users
on the AS400 system and handled responsibilities for troubleshooting
computer malfunctions, and scheduling maintenance jobs.

* Worked throughout all hospital departments and provided hands-on
troubleshooting, repair, maintenance, upgrades, patches, and hardware
replacements.

* Performed daily processing, scheduling, and system back-ups.

CAPE CORAL HOSPITAL / LEE MEMORIAL HOSPITAL, Cape Coral, FL, 1990 -
02/98

Lead Computer Operator.

Performed similar duties as described above for approximately 1,200
users on the HBO system of this large hospital.

* Assisted all hospital departments with information system
troubleshooting, repair, maintenance, upgrades, patches, and hardware
replacements. Performed daily processing, scheduling, and system back-
ups.

* Handled leadership responsibilities for training, scheduling,
delegating assignments to, and supervising six other computer
operators. Worked as a back-up for preparing payroll for the
company's 1,200 employees.

Additional Experience:

Computer Operator, CAPE CORAL CITY HALL, Cape Coral, FL, 1987 - 1989

* Performed similar duties as described above for 500 users.

Education:
Bookkeeping & Accounting (two years), MASSASOITT COMMUNITY COLLEGE,
Brockton, MA

Skills:
Gulf Coast University, Bonita, FL
Currently working toward Microsoft Certified Systems Engineer
(completed 2 of the 8 certifications)
Certifications completed: Networking Essentials; Administering
Microsoft Windows NT 4.0

Additional Information:
LYNNE NICHOLS
245 Crestwood Drive * Lenoir City, TN 37771
Home: (865) 988-1858 * Cell: (865) 228-7273
Email: gonecountry22364@msn.com

Dear Hiring Manager:

With a proven record of information technology achievements and
experience since 1987 in troubleshooting, upgrading, installing, and
providing end user support for hardware and software, I am seeking a
Computer Operator position. Enclosed is a copy of my resume that
gives you more insight into my capabilities. I am confident that my
background of IT experience makes me an ideal candidate for a
position with your company.

Please allow me to highlight a few of my strengths that demonstrate
my qualifications:

* Troubleshooting, maintaining, and upgrading mainframe systems,
software programs, and all associated hardware or peripheral
equipment.

* Maintaining and ensuring integrity of information systems by
performing back-up and security procedures.

* Working as an integral team member to implement solutions that
minimize system downtime, improve productivity, and maximize end-user
support.

In addition, my willingness to learn and adapt to new software
programs, operating systems, and hardware will make me a valuable
addition to your team. If your organization brings in experienced
information technology professionals who enjoy new challenges, then
you will find that I will be a valuable addition to your team.
Realizing this resume cannot fully communicate my qualifications, I
would like to meet for an interview to determine how I can contribute
to your organization. Please contact me to schedule a time when we
can meet.

Thank you for your time and attention. I look forward to hearing
from you.

Sincerely,

Lynne Nichols

Candidate Contact Information:

Name: Lynne Nichols
Street:	Phone: 865-988-1858
City: Lenoir City	Fax: -
State: Tennessee
Zip: 37771
Web Site: