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Customer Service - Management Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 4291 |
| Desired Job Location: Fairmont, West Virginia |
Date Posted: 12/1/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 25000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
To obtain a position in a professional environment
Experience:
June 2005 Billing - Administrative Assistant
September 2005 Spherion Temporary Agency
Daily billing for large warehouse, inventory control, coordinate shipping and receiving orders
October 2004 General Business Manager
March 2005 Siferd Funeral Home - dba Alderwoods Group
Supervise and manage staff, conduct weekly organizational meetings, statistical reporting, contract policy and procedures in accordance with state law, accounts receivable and payable, payroll, scheduling of staff, public relations and customer service
October 2001 Coordinator of Accelerated (Adult) Educational Programs
September 2004 University of Northwestern Ohio
Develop quarterly student schedules, coordinate quarterly student orientations, launched policy and procedure manuals for students/faculty, specialized in customer service and public relations, educational counseling, instructed entry level courses, advocate for student issues
April 1998 Office Manager
October 2001 University of Northwestern Ohio
Supervised 23 representatives, prepared for meetings and correspond with representatives and upper management, prepare correspondence, create weekly, monthly, quarterly and annual enrollment statistical reports, create various databases, coordinate annual functions.
Education:
1998-2002 Bachelor of Science - Business Administration
University of Northwestern Ohio
1998-2002 Associate of Applied Business - Information Technology
University of Northwestern Ohio
1988-1989 Diploma - Medical Secretarial
Tampa College
Skills:
Customer service and public relations abilities. Extensive experience utilizing Microsoft Office programs. Also have experience with HTML programming.
Candidate Contact Information:
| Name: Yvonne Mortimer |
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| Street: - |
Phone: 937-549-4330 |
| City: - |
Fax: - |
| State: - |
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| Zip: - |
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