General Manager, Operations Manager Resume

Desired Industry: Management	SpiderID: 4147
Desired Job Location: Dallas, Texas	Date Posted: 11/12/2005
Type of Position: Full-Time Permanent	Availability Date: 11/12/05
Desired Wage: 70000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
To find a career at which my managerial experience, motivation, and character will add to an overall team commitment to excellence. I have recently relocated back to the Dallas/Ft Worth area due to Hurricane Katrina. I offer a tremendously stable work history and work ethic conducive to both personal and team success.

Experience:
• 3+ years of executive level management experience primarily responsible for P/L, operational quality, annual budgeting, logistics, inventory control/analysis, human resources, and sales promotion
• Over 10 years of experience in hiring, training, motivating, and monitoring employees
• Consistent record of promotions and increased responsibilities
• Effective customer relations skills developed from over 10 years of experience
• Accustomed to meeting quotas and deadlines, implementing policies and procedures, forecasting expenses, and analyzing both AR and AP
• Knowledgeable of Microsoft Excel, Microsoft Word, Outlook, Crystal Reports, Peoplesoft, Kronos, and PkMS warehouse management system
• Recent positions held; Operations/Asst GM, Warehouse Manager, Purchasing Agent

Education:
Suffield University BS – Business Administration
Attended University of Texas in Arlington Mechanical Engineering and Mathematics
Attended University of Texas in Austin Petroleum Engineering

Skills:
Operations Management
Resource Planning and Management
Program Analysis and Evaluation
Organizational Effectiveness
Customer Service Programs
Facilities Development

Logistics and Warehousing
Sales and Distribution Strategies
Policies & Procedures Development
Operational Cost Analysis
Personnel/HR Management
Transportation Analysis/Planning

Technical Expertise includes: MS Office Suite, PeopleSoft, Crystal, Kronos, and PkMS

Additional Information:
PROFESSIONAL ACCOMPLISHMENTS
Operations and Logistics Management

Increased annual profit by 34% within two years. Realigned personnel to accommodate sales trends. Initiated tracking measures for operating, supplies, and personnel expenses. Negotiated more competitive pricing from supplies vendors. Added supervisory position to increase initial quality and reduce expense of reverse logistics. Results: Annual profit increased from 5.5% to 7.11% in one year, and increased to 7.41% the second year. This accounted for an additional $700k in annual profit.

Improved branch quality ranking of company standards. Established new standards for quality and productivity. Implemented tracking/monitoring measures for personnel. Added supervisory position to assist in administering new standards. Instituted strict cycle count schedule to improve inventory accuracy. Results: Branch ranking of company quality standards improved from 16th to 2nd in first full year of changes by increasing fill rate, lowering order exceptions, and decreasing order filling errors.

Error free implementation of new warehouse management system. Totally revamped warehouse to utilize new system’s functionality which included increasing storage areas by over 25% within same space. Redesigned pick path to optimize new system’s productivity improvements. Redesigned bin location system which included inputting min/max for over 27,000 SKUs in advance. Results: Implementation process regarded as one of company’s top 2 in both ease and accuracy out of 38 Distribution Centers, resulting in smooth transition and seamless customer service.

Instituted new warehouse equipment to accommodate new sales trends. With an exponential increase in parcel shipments, incorporated the use of a banding machine to reduce package totals. Switched from paper to air fill system for order packaging. Results: Parcel shipping transformed from an expense to a profitable service.

Reference:
Keith Lucas - S.P. Richards Co - Greensboro, NC - 800-334-3727

Bryan Hall - S.P. Richards Co - Chicago, IL - 800-858-8681

Bryan Kucholtz - Comerica Bank - Frisco, TX - 972-377-7756

Andy Goza - Roarke & Assoc. - Duncanville, TX - 214-212-8114

Candidate Contact Information:

Name: Michael Strickland
Street: -	Phone: 972-641-0796
City: -	Fax: -
State: -
Zip: -
Web Site: