|
|
|
|
Customer Service supervisor Resume
|
| Desired Industry: Customer Service/Technical Support |
SpiderID: 4109 |
| Desired Job Location: Colorado Springs, Colorado |
Date Posted: 11/8/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediate |
| Desired Wage: 36,000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
See Resume
Experience:
Michael Bogner
9880 Everglades Drive
Falcon, Colorado 80831
Bognerfalcon@msn.com
P 720-363-2982 ________________________________________________________________________
OBJECTIVE: Seeking a rewarding and challenging career position helping people utilizing my knowledge and experience.
EDUCATION:
Jones College, Denver, Colorado
Real Estate certificate, August 2003
Saint Leo University , May 2008
EXPERIENCE:
Promotions Supervisor, Echostar Communications, Littleton, CO. July 2004, present
Supervise and support promotions and audit teams
Prepare multiple reports for executives
Train new hires
Handle bi-weekly payroll
Executive Office Escalation Associate, Echostar Communications, Littleton, CO. May 2002-July 2004
Handled escalated issues within the company
Created and maintained team website to facilitate information
Project management for executive office
Call center Coach, Echostar Communications, Thornton, Co (November 1999 - May 2002)
Handled escalated issues
Responsible for average handle time, Quality Assurance and Productivity for 12-20 employees.
Responsible for development and promotion of call center employees to management levels
OTHER: Distinguished Service Award 2003 (awarded to 100 employees chosen by executive management)
During career with Echostar assisted with the opening of several domestic and international call centers
Advanced working knowledge of Microsoft office applications
Education:
see resume
Affiliations:
see resume
Skills:
see resume
Additional Information:
see resume
Reference:
available at interview
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
|
|
|
|
|