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Human Resource Generalist Resume
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| Desired Industry: Human Resources |
SpiderID: 4075 |
| Desired Job Location: Bowling Green, Kentucky |
Date Posted: 11/4/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
To secure a full-time position in the greater Bowling Green, KY or Nashville, TN area which may utilize my Human Resources, Training, Personnel Management and Customer Service skills toward the growth and success of my employer.
Experience:
SUMMARY:
* Proficient skills in oral presentation and creating effective training programs.
* Broad knowledge of policies and practices involved in human resource functions.
* Proven ability with extensive experience in recruiting, hiring and developing talent.
* Accomplished communicator with well developed organization and problem solving skills.
* Solid background in strategic planning, leadership techniques and supervisory responsibilities.
PROFESSIONAL EXPERIENCE:
Consulting Services – Franklin, KY (7/2003-present)
CONSULTANT: 7/03-present
Provide Human Resource and Personnel Management consulting services to area businesses and organizations by private contractual agreement.
Advantage Behavioral Care, PLLC - Bowling Green, KY (12/2001-7/2003)
HUMAN RESOURCE MANAGER: 3/02-7/03
While reporting directly to the company President, managed and directed the company HR functions for 52 employees in three locations. Responsibilities included but were not limited to, staff recruitment & retention, safety & security, benefits & compensation, employee training & development, employee relations, staff performance evaluation and EEOC compliance.
OFFICE ADMINISTRATOR: 12/01-3/02
Recruited, trained and supervised a 12-person administrative staff in the Bowling Green office. After four months, asked to assume responsibilities of newly created Human Resource Manager position.
*Reason for Leaving: Company filed Chapter 11 Bankruptcy, and dissolved the workforce.
Sprint PCS - Nashville, TN (11/1999-7/2000)
TEAM LEADER: 11/99-7/00
Provided start-up coaching, facilitating and leadership to a service staff of 420. Oversaw service, order entry, processing, activation, technical trouble shooting, problem solving, collection activities and the resolution of billing inquiries. Surpassed established performance quotas by 4% in the first three months of operation for this new customer call center.
*Reason for Leaving: Voluntarily terminated employment to address a family medical emergency.
Dollar General Corporation - Goodlettsville, TN (3/1998-8/1999)
TRAINING SPECIALIST: 5/99-8/99
Observed, participated and reported on basic skills needs and assessments. Helped create a streamlined improvement of corporate training sessions for an administrative staff of 630.
HRIS ADMINISTRATOR: 3/98-5/99
Recruited, trained and managed a 15-person Human Resource Information Systems support staff. While working closely with the Payroll Department, supervised and evaluated accuracy of ongoing adjustments for some 35,000 employee data files. Established instructional manuals, flowcharts and proposals, as well as weekly and monthly systems analysis reports thereby helping to increase efficiency by 29%. After fourteen months, invited to join the staff of the Training Department as a Training Specialist.
*Reason for Leaving: Budget cutbacks after building a new corporate headquarters facility, prompted administrative personnel reductions.
Kendall-Polyken Technologies (Tyco Adhesives Ltd.) - Franklin, KY (4/1997-3/1998)
PERSONNEL SUPERVISOR: 4/97-3/98
Trained, delegated and supervised a production team of 5 co-workers. Maintained 3rd highest accuracy standards and ranked among the top ten teams for production output within a facility of some 700 employees.
*Reason for Leaving: Dollar General Corporation made a better offer for growth opportunities.
Aon Corporation (Combined Insurance) - Bowling Green, KY (12/1996-4/1997)
CLIENT SERVICES AGENT: 12/96-4/97
Coordinated and administered Accident & Disability Insurance personalized services to existing clients in six counties while expanding client base by 16%.
*Reason for Leaving: Needed a more stable source of income.
Deluxe Corporation - Framingham, MA (8/1978-7/1996)
PROCESS SUPERVISOR: 5/94-7/96
Facilitated problem solving, increased program development and implementation, while coordinating and supervising 4 department managers.
CUSTOMER SERVICE COORDINATOR: 1/88-5/94
Trained, managed and motivated an in-house customer service staff of 21. Increased sales to existing clients by 42% over a three year period and helped expand the regional client base by 23%. Accepted invitation to become a Process Supervisor.
ASSISTANT DEPARTMENT MANAGER: 3/82-1/88
Trained and managed a support staff of 4 while developing and re-designing workflow techniques which ultimately became the model for a company wide improvement in efficiency and waste reduction. Promoted to Customer Service Coordinator.
INVENTORY CONTROL MANAGER: 5/80-3/82
Simplified, maintained and distributed facility inventory for 16 departments. Monitored and reported on all shipping and receiving. Promoted to Assistant Department Manager.
MANAGEMENT TRAINEE: 8/78-5/80
Trained in all areas of personnel management. Promoted to Inventory Control Manager upon completion of training.
*Reason for Leaving: Company downsized after loosing market share, closing 26 locations and laying off 4,000 employees.
Education:
*Bachelor of Arts with Honors - Cultural Anthropology - 1978
Franklin Pierce College - Rindge, NH
*Associate of Arts - Liberal Arts - 1976
Becker Jr. College - Leicester, MA
Skills:
Working knowledge of: Windows XP/2000/98; MS Word, Excel, Access, PowerPoint, Works; Internet Explorer; Outlook; Lawson HR; AS/400.
Additional Information:
*Voted: Outstanding Young Men in America - 1986 and 1996
*Inducted: Phi Theta Kappa, (Xi Eta Chapter) - National Honor Fraternity - 1975
*Awarded: Eagle Scout Award - Boy Scouts of America - 1971
Candidate Contact Information:
| Name: E. Jonathan Holmes |
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| Street: |
Phone: 270-586-5296 |
| City: Franklin |
Fax: - |
| State: Kentucky |
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| Zip: 42134-5171 |
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| Web Site: |
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