Help Desk, Desktop Support Resume
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| Desired Industry: Information Technology |
SpiderID: 407 |
| Desired Job Location: Dayton, Ohio |
Date Posted: 12/8/2003 |
| Type of Position: Full-Time Permanent |
Availability Date: 12/23/03 |
| Desired Wage: 25000 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
Customer and computer-oriented, fast-learning individual seeks a challenging position in the fields of Office Systems Software\Technical Support or related fields of clerical areas with an opportunity to further company and personal growth.
Experience:
Online Computer Help Club on MSN.com volunteer work on it assisting people with pc problems.
Blackstone Healthcare, Springfield, OH
Home Health Aide, 1997 - Present
Patient care in a home setting: cooking, errands, housekeeping, bathing, plus other minor duties. Documented and charted on the patients as well. Twice awarded Employee of the Month.
United States Census, Springfield, OH
Office Clerk, 2000 2000 seasonal
Data entry, census processing, filing, answering phones, phone census interviews, assembly work for field staff.
Mercy Medical Center, Springfield, OH
Nursing Assistant, 1991 - 1998
Patient care in a hospital setting: vital signs, charting, feeding, bathing, transferring, exercises, answering lights and phones, unit cleanliness. Awarded 39 good job awards.
Education:
Clark State Community College, Springfield, OH
Associate, Office Systems Software, Minor: Technical Support, 2003
Related Classes
Operating Systems: 95,98,2000 (including 2000Server), XP, Novel Netware 5.0, and UNIX.
Computer Programming: Html, Java, Sql, Visual Basic 6.0.
Computer Related: Pc Maintenance I and II, Internet Technologies, Internet Security, Windows Infrastructure, Active Directory, Server Install and Configuration, Technical Support\Help desk.
Software Classes: Office 2000, Project Management. Home experience with office 97 and XP.
General Classes: Business, Business and Interpersonal Communications, Effective Speaking, Accounting III and Keyboarding.
Rhodes Career Center, Springfield, OH
Certificate, Office Printing, 1980
Related Courses:
Filing, Typing, Accounting, Offset Presses, Layout, Copying, Ten-Key calculators, adding machines, Camera darkroom.
Skills:
Operating Systems: 95,98,2000 (including 2000Server), XP, Novel Netware 5.0, and UNIX.
Computer Programming: Html, Java, Sql, Visual Basic 6.0.
Computer Related: Pc Maintenance I and II, Internet Technologies, Internet Security, Windows Infrastructure, Active Directory, Server Install and Configuration, Technical Support\Help desk.
Software Classes: Office 2000, Project Management. Home experience with office 97 and XP.
Additional Information:
Knowledge of and experience with the Microsoft family of products
Ability to flex schedule to meet employer's need.
Good customer relations background.
Good filing and organizational skills.
Experience in handling confidential paperwork.
Ability to work well under pressure- worked full-time while attending school full-time.
Ability to work well with a team and independently.
Good Interpersonal skills.
Please use cell phone during the day as primary means of contact. I do not get home phone messages or email until after 7pm. 937-631-9949
Reference:
Carol Krichbaum, LPN
Mercy Medical Center
937-390-6162
Professional
Nancy Graves, LPN
Masonic Home
937-323-0543
nancyegraves@earthlink.net
Professional
Lori Collins, Office Manager
Kings Transfer
937-254-6441
Personal
Wilma Hicks
ADON Daysprings Nursing Home
937-324-2415
Professional
Candidate Contact Information:
| Name: Barbara Rogers |
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