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| Desired Industry: Manufacturing |
SpiderID: 3966 |
| Desired Job Location: Columbus, Ohio |
Date Posted: 10/25/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 11/01/2005 |
| Desired Wage: 60000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
General Management * Customer Service/Needs
Assessment
Innovative and solutions-focused business
development professional with successful career
orchestrating sales activities and spearheading
project management directives in building products
and graphic production environments; career
highlighted by entrepreneurial success creating
formidable company from ground up. Demonstrated
success harnessing multiple projects in various
phases simultaneously; strong troubleshooter and
crisis manager with ability to multi-task and
prioritize issues to resolution. Skilled
supervisor, trainer, and motivator. Exemplary
integrity, reliability, and work ethic; strong
commitment to customer service and professional
excellence.
Experience:
APCO INDUSTRIES ... Columbus, Ohio
2003 to Present
Provider of sales, service and installation of
exterior architectural building products;
company breaks down into 5 organizations
including Home Improvement, New Construction,
Wholesale Materials, APCO Gutter and APCO
Window & Door. Total sales approximate $13
million supported by 65 employees plus sub-
contractors. Clients include Bob Evans, The
Ohio State University, Ohio Department of
Transportation, WBNS Television, Corna
Kokosing, MI Homes, Dominion Homes, Bob Webb
Builders, Centex Builders as well as about
125,000 homeowners.
Project Manager/Account Executive
Work in concert with clients in all phases of
project administration (including relationship
management) from inception to completion;
create contracts for client approval,
strategize project timelines and cost
structures, prepare detailed budgets, organize
project timeline/details with inside
coordinator oversee project progression to
ensure satisfaction of time and expenses, and
follow up on projects to ensure expected high
level of quality. Communicate with clients
throughout entire project lifecycle to address
concerns and resolve issues; make certain
client is comfortable with products/services
provided. Contribute to recruitment and
training of project managers.
* Throughout tenure, continually meet and
exceed customer satisfaction metrics and
sales expectations of ownership; currently
performing at 97% rating in customer
satisfaction survey and averaging $50,000
monthly in account development and sold
business between late 2003 to April 2005.
* Excellent sales and customer services has
resulted in capture of 6% market share from
Andersen and Pella, approximating $150,000.
* Largest project/contract negotiated and
closed included $34,000 for complete
exterior makeover.
* Improved forecasting of project margins
with creation of Excel program to
completely detail project costs associated
as well as illustrate various projected
profit scenarios.
* Enhanced inside coordinator ability to
comprehend project details and requisites
with implementation of Digital Direction
for "before, during and after" project
images.
* Elevated customer service and overall
communications throughout organization with
initiation of arrangement teaming project
managers together enabling customers to
always liaise with associate familiar with
entire project.
SUNSET COLOUR PRODUCTIONS/LAKEBREEZE GRAPHICS
Columbus, Ohio
1984 to 2003
Complete start up operation.
Managing Partner
Administered all facets of operations assuming
simultaneous business development and "hands-
on" production duties; held final decision
making on proofs and quality via placement of
production and quality controls. Personally
maintained major accounts including but not
limited to Wendy's, Worthington Industries,
Bank One, Battelle, Columbus Monthly, SBC and
United Commercial Travelers. Administered
profit/loss activity and accounting
directives; also collaborated with company CPA
on analysis of monthly profit/loss statements
provided to partners.
* Guided company growth from $0 to $3.5
million in sales ($40,000 per week within
11/2 years) supported by 26 employees;
increased average profit to 33%.
* Launched operations from 5-year business
strategy including venture capital funding
secured from 2 silent partners; located,
secured and increased office space with
warehouse, designed leasehold improvements,
sourced and procured $250,000 in equipment
and recruited/hired/trained staff of 8
(eventually increasing to 26).
* Improved employee pay and work incentives
via development of 401K plans and health
plans; negotiated both plans as most
beneficial for both company and employees.
* Elevated productivity 12% to 16% with
implementation of "management by attitude"
procedure; initiative included circulation
of production floor, liaising with
employees and building solid team of
performers assuming personal interest in
company product.
* Strategically negotiated contracts for
materials and costs of goods sold,
increasing annual savings to 17%.
* Recognized new revenue stream potential and
purchased 8 digital cameras (when digital
cameras were first introduced) used in
lease program for art directors; trained
art directors on creation of digital
layouts for clients versus use of
conventional photos with film processing.
* Added to company earning potential with
development of "Images in Process" program
provided to customers for one-time $25 fee;
programs enables customers to save hundreds
of dollars via rental of stock CDs
containing thousands of stock photos
otherwise spent on processing costs and
photographer fees.
* Negotiated $950,000 purchase of 2 Indigo
digital printing presses bringing company
recognition as first in Ohio to provide
digital printing capabilities in small
quantities (thus eliminating large set up
costs).
* Successfully established program supplying
digital printing to Columbus Kinko's;
program included prints, post cards, bumper
stickers, sell sheets and business cards
(all in full color).
Contributed to launch of desk-top publishing
business, Lake Breeze Graphics, specializing in
production of newsletters, sell sheets, overall
marketing pieces and eventually full color
magazine detailing Buckeye Lake, Ohio region.
Played instrumental role in publishing of book
authored by Donna Braig and edited by Annette
Yaeger, called "My Buckeye Lake Story" (first
printing sold out on author signing day).
* Generated revenue source averaging $225,000
at 45% profit with development of process
enabling prints of images able to be
adhered to many products (t-shirts, mouse
pads, coffee cups, clocks); secured
contract with NHRA (National Hot Rod
Association) as well as with "Fun Ford
Weekends" shows, Pro Star Motorcycles,
Mustang Racers Association, National Muscle
Car Association and Buick Grand Nationals.
Education:
THE OHIO STATE UNIVERSITY ... Columbus, Ohio
Engineering Curriculum
COLUMBUS COLLEGE OF ART & DESIGN ... Columbus, Ohio
2 1/2 years completed
Skills:
* Relationship Building
* Client Management
* Staff Development
* Project Development
* Quality Control
* Staff Supervision
* Time Management
* Startup/Turnaround
* Needs Assessment
* Product Introduction
* Project Development
* Creative/Strategic Selling
* Cold Calling/Telemarketing
* Strategic Business Planning
* Market Analysis/Research
* Client Maintenance/Retention
* Major Account/National Sales
* Client Needs Analysis
* New Market Identification
* Policy/Procedure Development
* Budgeting & Expense Reports
* Contract Review/Recommendation
* Follow-Up
* A/P & A/R
* Sales Presentations
* Vendor Negotiations
* P&L Responsibility
* Performance Evaluations
* Productivity Improvement
* Program Development
* Program Implementation
* Recruiting/Staffing
* Expense Control
Additional Information:
WILLIAM D. YAEGER
5032 Wintersong Lane
Westerville, Ohio 43081
Phone: 614-891-8659
E-Mail: wdyaeger@yahoo.com
Dear Selection Committee:
Broad-based talents in project administration,
relationship management and creative/strategic
selling are rooted in my success and will
facilitate the goals and visions you wish to
execute. With anticipation of securing a
position in Account Development and/or Sales
Management with your organization, I submit the
attached résumé for your review.
My qualifications represent a relevant list of
achievements that predict positive
contributions. Most notable among my strengths
include needs assessment, strategic planning
and initiatives, client maintenance/retention,
and productivity improvements.
Directly impacting profit and loss outcomes, I
have met all business challenges with
dedication and commitment to excellence. My
roles have included, currently, Project
Manager/Account Executive with APCO Industries
(provider of sales, service and installation of
exterior architectural building products) and
previously, Managing Partner of Sunset Colour
Productions/Lakebreeze Graphics (startup
printing and graphics operation).
Through conceptualizing and implementing all
critical initiatives I have effectively
facilitated comprehensive business goals by
meeting and exceeding objectives. Throughout my
career, I offer the following achievements as
indicators of future performance in areas
critical to profit performance, market
penetration, revenue generation, and company
growth:
* Throughout tenure, continually meet and
exceed customer satisfaction metrics and
sales expectations of ownership; currently
performing at 97% rating in customer
satisfaction survey and averaging $50,000
monthly in account development and sold
business between late 2003 to April 2005.
Project Manager/Account Executive ... APCO
Industries
* Excellent sales and customer services has
resulted in capture of 6% market share from
Andersen and Pella, approximating $150,000.
Project Manager/Account Executive ... APCO
Industries
* Guided company growth from $0 to $3.5
million in sales ($40,000 per week within 11/2
years) supported by 26 employees; increased
average profit to 33%. Managing Partner ...
Sunset Colour Productions/Lakebreeze
Graphics
* Launched operations from 5-year business
strategy including venture capital funding
secured from 2 silent partners; located,
secured and increased office space with
warehouse, designed leasehold improvements,
sourced and procured $250,000 in equipment
and recruited/hired/trained staff of 8
(eventually increasing to 26). Managing
Partner ... Sunset Colour
Productions/Lakebreeze Graphics
If you are searching for an innovative leader
who will generate growth and profit, please
contact me to arrange an interview. I am eager
to learn more about the challenges facing your
organization and to discuss how I can make a
difference.
Sincerely,
William D. Yaeger
Candidate Contact Information:
| Name: William Yaeger |
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| Street: |
Phone: 614-891-8659 |
| City: Westerville |
Fax: - |
| State: Ohio |
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| Zip: 43081 |
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| Web Site: |
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