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Managment/training Resume
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| Desired Industry: Banking/Mortgage |
SpiderID: 3904 |
| Desired Job Location: houston, Texas |
Date Posted: 10/18/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 11-15-2005 |
| Desired Wage: 65000+ |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
I am seeking a career management position with a dynamic company focusing on excellent customer service in a team environment with growth potential.
Experience:
Banking Center Manager-undisclosed 07/04-present
Lead and manage a De-Novo banking center sales and service team in a growing market to increase sales, grow profits and provide exemplary customer service. Through positive and constructive coaching and focused goal management I have brought this team to top performer status. Utilizing my entrepreneurial talents and excellent written and verbal communication skills, I have grown this center, trained and promoted top talent for the market and increased customer satisfaction while bringing in top quality business, consumer and group banking clients. While remaining goal focused, I think outside the box to develop new business and bring my services to the community through partnerships with local schools, businesses, churches and community organizations. Developing strong connections with associates and customers is an integral part of my job that allows me the opportunity to do what I do best, make a difference in the lives of the people I touch. My strong problem solving, probing, listening and decision making skills have developed a strong team environment where everybody wins and achievement of goals is the end result.
Licensed Consumer Banker-JPMorgan Chase Bank 10/03-07-04
As a consumer banker in a De-Novo location I was responsible for calling on new and existing small business and consumer clients to acquire their business or deepen their relationships with the bank. I was responsible for on boarding new consumer and small business accounts utilizing state of the art profiling tools, servicing and deepening relationships of existing clients and providing excellent customer service throughout all customer interactions. I was the bank at work champion, bringing in new bank at work clients and attending on-sites to encourage employees to take advantage of this benefit. Through strong sales skills and superb customer service I was always within the top 5 bankers in the market, meeting and exceeding all goals. This position included selling of annuities, 529’s and brokerage account referrals. Strong selling, profiling, reporting, customer service, communication and cold calling skills were utilized daily in this position. Fill in for branch manager on all De-Novo calls in her absence, including reporting numbers, action plans, sales goals and forecasts and planning sessions to increase sales and improve market share.
Financial Services Specialist-State Farm Insurance 03/02-10/03
Sell life and health insurance along with mutual funds and variable products to general public and current State Farm customers. Write and teach long-term care seminars, present and sell long-term care and other health products new and existing customers. Train staff members on life and health products, sales techniques, appointment setting and product updates. Work with individuals and families to put together an insurance plan that best meets their needs and adjust plans as needs changed. Sell variable life and annuity products and mutual funds following all industry standards, utilizing proper profiling and risk tolerance analysis in recommending and selling products. Manage business to goals, develop action plans to fill gaps and fluctuation in market conditions.
Education:
Licenses Held
Group 1 life and health, Series 6, Series 63, Real estate sales and notary public
Skills:
I am an organized, people oriented manager who loves challenge and have a strong work ethic. I possess many creative talents as well as extensive experience working with customers of all socio-economic backgrounds. I am a proven leader who is goal focused and believes in fostering a coaching to exceed environment. I believe with strong leadership, a team is destined to succeed.
Reference:
available upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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