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Manager/Corporate Training Resume
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| Desired Industry: Education/Teaching/Training |
SpiderID: 384 |
| Desired Job Location: Washington, District of Columbia |
Date Posted: 11/21/2003 |
| Type of Position: Full-Time Permanent |
Availability Date: 12/19/03 |
| Desired Wage: 60-80 +T&E |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
To successfully develop career growth for company employees and ROI for your company.
SUMMARY
Professional with experience in a variety of disciplines and business settings, relating to networking, information systems, internet/e-commerce, and training, both as employee and consultant to business organizations helping them to achieve strategic initiatives and programs for employee career growth and development. Strategically manage and direct career growth in order to reach departmental results supporting organizational goals and objectives. Design and develop corporate resources needed to achieve desired results. Specializing in company proprietary and Microsoft products.
Experience:
SURRY COMMUNITY COLLEGE, CONTINUING EDUCATION DEPARTMENT,
DOBSON, NC From 1999
I am a continuing education instructor teaching Microsoft Office products from basic to advanced levels, I also teach PC basics and keyboarding. My audiences are diverse and require the use of various latest teaching methodologies. This job requires travel.
Accomplishments, Experience, and Duties
* Design and Development of Computer course outline and content following college material requirements
* Develop and/or employ state-of-the art teaching methodologies to keep classes interactive and motivated
* Lecture, instruct, and conduct labs for:
MS Office from basic to advanced,
Introduction to Computers, and
Keyboarding courses
* Work with diverse audiences
CTR/DIGITECH COMPUTER SERVICES, ELKIN, NC From 1994
Consultant
Provide consulting through implementation services for business and non-business clients.
Accomplishments, Experience, and Duties
* Learn and train for company proprietary software
* Develop training departments
* Diverse audience training using latest methodologies and themes
* Develop courses along with related syllabus, curriculum, and materials
* Software upgrades and testing, rollouts and training
* Training individual and group settings
* Developing PowerPoint presentations
* Presenting and public speaking
* Work to develop CRM solutions training related including presenting options such as distance learning
* Work to implement small business startups, technology and training
NEW FORTIS, (company closed) 1999 to 2001
Wintrax Specialist (proprietary software and hardware systems)
I was hired to and succeed in developing the NC training department into a successful ROI investment for the company. I learned, trained and supported the company's proprietary Wintrax system for the state of North Carolina. I also trained in PC basics, and MS products from basic to advance levels for diverse audiences. My position required extensive and extended travel.
Accomplishments, Experience, and Duties
* Developed new training department into a successful ROI asset to company
* Expert Trainer - Analyzed staff developmental needs and instructed users in either a classroom or on site setting with Microsoft products, PC Basics, and Wintrax
* Experienced in training diverse audiences
* Appointed member of Online Training Strategic Planning Committee
* Received excellent evaluation. (Received highest department % raise)
* Was appointed a member of the beta team testing committee for the new help desk system
* Acted as liaison between the corporate and field sales offices, fielding complaints and questions
* Developed the newsletter for the entire NC state field offices bringing together news from all the territories creating a more connected environment
* Attended field office meetings and conferences, and as invited, attended the executive meetings
* Successfully maintained a classroom network containing 15 computers, a smart board and a digital display unit
* Setup and used remote computing methods
Education:
SURRY COMMUNITY COLLEGE, DOBSON, NC A.A.S. C.I.S.
OTHER EDUCATION
MS Office Upgrade Training
Pending MCP certification
Pending Master CIW certification
Taking Comptia Security Specialist courses
HTML programming
HR Development courses
Adobe courses
Ongoing training in the latest technologies
Affiliations:
Big Brothers Big Sisters of Yadkin Valley Board Member
Yadkin Valley Seniors Community Center
United Way of Stokes County
Skills:
*Sucessful ROI
*Training site setup
*Remote site set up
*Develop Curriculums
*Develop courses materials
*Computer lab setup and maintain
*Expert trainer
*Diverse audiences
*New hire orientation
*Career growth
*Microsoft Office Products
*Proprietary software; learn, maintain, and train
*Public speaking
*End user support
*Group setting training
*One to one training
*On site training
*Remote site training
*Themes
*Methodologies,
*Distance learning,
*Internet
*Smart board,
*digital display,
*and more.
Additional Information:
Through my working experience and education, my skills are diversified interrelating to each other in a way that allows me to use all my talents as a computer specialist, specializing in learning company systems and training employees. In addition I am an expert trainer in MS Office products including FrontPage and Outlook.
My natural ability to relate to people has allowed me to successfully implement company orientation and ongoing training in the career growth initiatives project through my newly created department.
My position required travel both in and out of state, giving me the flexibility to provide quality employee training in off site locations.
The computer lab of 15 computers, a smart board, digital display and overhead was my responsibility, which I successfully maintained resulting in 99% uptime. The lab provided and excellent location for group rollout and new product training. On of my achievements was introducing lab use for “other than” training purposes resulting in more effective lab usage, by approximately 40% while enjoying the budgetary advantages of costing out to the other departments.
As part of my public relations responsibility I attended company meetings and addressed any concerns regarding my department. I developed many successful resources resulting in more efficient use of time as with the newsletter I developed, which included calendar, tools and tips as well as other information. This newsletter was adopted by corporate. Another successful achievement was the efficient use of time saving the company up to 80% travel time by adopting remote computing techniques. These innovative ideas resulted in my invitation as a member of the strategic planning committee for the distance-learning project.
Reference:
upon request
Candidate Contact Information:
| Name: Judy Osnoe |
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| Street: |
Phone: (336) 526-4390 |
| City: Elkin |
Fax: |
| State: North Carolina |
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| Zip: 28621 |
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| Web Site: |
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