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| Desired Industry: Management |
SpiderID: 3780 |
| Desired Job Location: Sebring, Florida |
Date Posted: 10/4/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 2 weeks from offer acceptance |
| Desired Wage: $35,000 |
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U.S. Work Authorization: |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective: Program Management and/or Quality Assurance. A position which will utilize current skills and promote professional growth.
Experience: Project Management and Quality Assurance monitoring of all divisions of multi-faceted organization, to include administrative processes, total process flow, work flow, file review; Made recommendations for improvement, assisted in development of strategic plans and performance goals Conducted organizational studies and evaluations to identify strengths, weak areas, trends Developed quality improvement guidelines and programs, utilizing staff and client feedback Researched and interpreted laws, regulations, and standards to ensure compliance with all State, Federal, and locally developed performance requirements and mandates Provided Technical Assistance to staff re: performance improvement strategies Developed policies and procedures for overall programs and for client file management Reviewed/ Analyzed performance data for continuous improvement strategy development Communicated, written and verbal, with state organizations regarding policies, concerns, findings, observations, etc. 10+ years experience in Workforce programs (JTPA, WIA, Welfare Transition, Wagner-Peyser, WtW) Assisted with evaluation, selection, and customization of computer software systems used by all staff to promote efficient and effective documentation Directed and coordinated activities of staff in development of individual rehabilitation (treatment) plans 25+ years case management experience, coordinated services as needed through generic agencies Coordinated and/or conducted staff training, identified areas of training need, developed training materials Evaluated performance against state and contractual objectives Conducted holistic assessments of individual’s skills, needs, abilities Coordinated and Facilitated Team development of Individual Service/ Rehabilitation Plans (treatment plans) which included behavioral and medical reviews, daily living skills, vocational, physical, occupational, leisure, psychological and or psychiatric issues Assisted in development and coordination of Employer, Adult, and Youth Workforce Service Delivery Identified deficiencies ; worked with staff to develop action plans to improve overall system design Examined and analyzed data to determine status of establishment regarding current operating procedures Utilized the results to plan, organize, implement procedures to promote optimum performance, working with all department heads to assure compliance and consistency Familiarity w/ Word, Excel, Access, Power Point, various computer software systems Strong organizational, time management, team building, and communication skills
Education: B.S., Human Services Nationally Certified Workforce Development Professional 2001 Florida Certified Workforce Development Professional, Tiers 1, 2 & 3
Various courses in Vocational Evaluation, Assessment, Management, Case Management, Behavioral Assessment, Plan Development, Behavior Modification, Conflict Mediation, Conflict Management, Leadership, Continuous Improvement through Monitoring, Controlling & Managing Resources, Program Evaluation, Reality Orientation, Principles of Behavior, The Treatment Team, Management of Maladaptive Behavior, Practical Tips for Meeting & Measuring Performance, Performance Improvement Strategies, Quality Assurance, Project Management
Affiliations: Member, National Association of Workforce Development Professionals
Skills: Program Management Quality Assurance and Improvement Staff guidance, supervision and training Case Management Problem Resolution Policy and Procedure Development
Additional Information: Assisted in improving Agency performance moving agency from 8 deficit areas and no positives to 2 deficits and 5 positives in less than 1 year Prepared cases and represented Agency at all DCF Welfare Transition Fair Hearings: resulted in 98% ruling in favor of agency Developed and implemented a prototype Transitional Employment Program. Exceeded enrollment and success rates by over 50%. Program rated # 1 in the state, served as model nationwide. Combined work has been published in Advance for Occupational Therapists (Doubleday, Doubleday and Yuen, 10/94). Participated on state committee to develop curriculum for certification of workforce professionals Proven history of improving/ increasing staff morale in various work environments Participated in Advisory Board for local Migrant Seasonal Farm Worker Program
Reference: Susan Otte 863-385-0843 Alan Grimes 863-385-3672 Sarai Cabrera 863-773-3435 Steve Grunkemeyer 863-655-2504
Candidate Contact Information:
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