Pharmaceutical Sales Representative Resume

Desired Industry: Biotech	SpiderID: 3776
Desired Job Location: Knoxville, Tennessee	Date Posted: 10/3/2005
Type of Position: Full-Time Permanent	Availability Date: 11/30/2005
Desired Wage: 50000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Masters	Willing to Relocate: No

Objective:
Sales Professional with 10+ years of sales achievements with a
leading healthcare services provider for (1) managing major corporate
accounts with 20,000+ employees; (2) achieving a 100% account
retention rate for 10 consecutive years; (3) finishing 2004 with a #2
national ranking; and (4) contributing to a 150% increase through up-
selling and contract renewal/negotiation efforts.

In addition to sales achievements, offer direct clinical experience
working as a Case Manager, Therapist, and Mental Health Counselor.
Extensive healthcare industry knowledge/experience in areas including
working with physicians, nurses, and medical insurance providers;
medical terminology; disease management; managed care plans; and drug
formularies.

Experience:
UNITEDHEALTH GROUP, Knoxville, TN
1993 - Present

Established a proven record of experience and achievements with this
leading healthcare services provider in areas including corporate
account management, regional territory growth, strategic planning,
contract negotiations/administration, account retention, up-selling,
marketing, and mentoring. Responsibilities and achievements by
position:

Senior Account Executive, Optum� Account Services Group (1995-
Present): Manage Employee Assistance Program (nurse and case
management telephone support) by calling on major health insurance
companies and corporate accounts generating more than $5 million in
annual business to ensure satisfaction with the program and renew
contracts.

* Generate annual growth throughout an 8-state region by
maintaining strong client relationships, up-selling clients on new
services, and negotiating contracts.

* Call on health insurance company clients as well as approximately
10 major corporate accounts, including Eastman Chemical (10,000
employees), East Tennessee Children's Hospital (1,000 employees),
State of Tennessee (20,000 employees), Oak Ridge National Laboratory
(2,000 employees), and State of Georgia (20,000 employees).

* Meet with Corporate Medical Directors, V.P. of Benefits, and
Human Resource Directors to customize contracts, answer questions,
provide necessary training, and strengthen long-term relationships.

Sales Results:

* Established major account relationships that retained 100% of
clients annually for 10 consecutive years.

* Contributed to a 150% revenue increase through retention and up-
selling efforts from 1995 to the present.

* Led the sales and contract renegotiation efforts that achieved
50% profit on each account, 166% of quota.

* Finished 2004 with the #2 sales ranking in the U.S. among all 50
representatives the Account Services Division.

* Achieved a top 5 national ranking two times for overall sales
performance in the division since 2001.

* Selected, based on overall sales and account management
performance, to train new account executives.

* Developed and implemented marketing plan, customer feedback tool,
and utilization report distribution process that was used as a "Best
Practice" within Optum�.

* Earned recognition for developing the strategic planning process
for major accounts that was incorporated company-wide in the account
management division.

Clinical Care Manager, United Behavioral Health (1993-1995): Primary
contact for Behavioral Health network providers to authorize medical
services or hospitalization for enrollees. Provided direct client
care in areas including assessment, treatment authorization,
discharge planning, and compliance management.

Achievements:

* Reduced inpatient treatment costs and improved profitability by
developing specialized day treatment programs.

* Delivered customized provider training on short-term therapy
solutions to reduce long-term treatment costs.

* Supported satellite offices during opening of new facilities.

Additional Experience: Therapist / Case Manager, CIGNA BEHAVIORAL
CARE, Kingsport, TN, 1992 - 1993

Education:
Master of Education in Counseling - EAST TENNESSEE STATE UNIVERSITY,
Johnson City, TN

Bachelor of Science in Psychology - LINCOLN MEMORIAL UNIVERSITY,
Harrogate, TN

Skills:
Computer Skills: Word, Excel, PowerPoint, Access, Lotus Notes

Additional Information:
JILL MAIDEN
801 Hogan Way * Knoxville, TN 37912
(865) 310-8931 * jmaiden@uhc.com

Dear District Hiring Manager:

With more than 10 years of healthcare industry sales experience as
well as other clinical employment, I have strengths in areas
including physician relationship-building, medical terminology,
disease management, drug formularies, regional territory management,
and revenue growth. I am confident that my background makes me an
ideal candidate for a pharmaceutical sales position, and I have
enclosed a copy of my resume to provide a more in-depth description
of my professional experience, education, and qualifications.

In my current position as a Senior Account Executive with
UnitedHealth Group:

* Finished 2004 with a #2 sales ranking in U.S. among all 50
representatives in the Account Services Division.

* Achieved 166% of profit quota when renegotiating contracts with
existing accounts.

* Maintained a top 5 national sales ranking for two additional
years in the division since 2001.

* Achieved a 100% account retention rate for 10 consecutive years.

With my background, I will quickly progress through your sales
training, learn the benefits of your products, build long-term
physician/staff relationships, and increase territory sales and
market share. I would like to meet with you for an interview to
demonstrate my capabilities, answer any questions you have, and
discuss how my background makes me a strong match for the sales
position. Please contact me at your convenience to schedule a time
when we can meet.

I look forward to hearing from you soon. Thank you for your time.

Sincerely,

Jill Maiden

Candidate Contact Information:

Name: Jill Maiden
Street:	Phone: 865-310-8931
City: Knoxville	Fax: -
State: Tennessee
Zip: 37912
Web Site: