Pharmaceutical Sales Representative Resume

Desired Industry: Biotech	SpiderID: 3741
Desired Job Location: Knoxville, Tennessee	Date Posted: 9/28/2005
Type of Position: Full-Time Permanent	Availability Date: 10/30/2005
Desired Wage: 48000
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
Will generate revenue and market share growth by using my sales
experience, educational background and experience in science, and
medical insight to: (1) target top prescribing physicians, (2)
increase market share across all product categories, and (3) build
relationships with physicians, nurses, and office staff throughout
the territory.

Experience:
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY,
Knoxville, TN, 1997 - Present
Level III Claim Representative.

Promoted into this senior-level position to investigate, evaluate,
negotiate, and secure favorable settlements on auto claims.

* Conduct thorough investigations to assess damages; analyze claim
data; verify coverage, legal liability, and extent of damage; and
prepare detailed reports of findings.

* Maintain communication with claimants, insured, employers,
agents, attorneys, and other involved parties about claim status.

* Review statements, medical reports, wage lost documentation,
photographs, police reports, and independent adjuster reports and
repair estimates.

* Handle subrogation claims by reviewing estimates and conducting
settlement negotiations with opposing carriers.

* Make decisions with regard to best interest of the company and in
accordance with delegated settlement authority.

* Maintain strict compliance with all corporate procedures and
insurance industry regulations.

SARAH J. SHARP, STATE FARM INSURANCE AGENT,
Sevierville, TN, 1996 - 1997
Office Assistant.

Promoted agency growth and expanded the client base by utilizing
industry experience to manage office operations and increase sales of
a full-line of insurance products, including auto, fire, life, and
health.

* Developed new business by calling on and scheduling appointments
with potential clients; cross-selling services with existing clients;
networking; and following up on referral leads.

* Built referral relationships with realtors and mortgage companies
to generate new leads.

* Consistently met/exceeded goals and generated annual growth in
revenues and the customer base.

SAIC, Oak Ridge, TN, 1994 - 1996
Data Validator / Project Chemist.

Performed a broad range of duties that included validating inorganic
data and managing field screening activities for TNT at the Alabama
Ammunition Plant (ALAAP).

* Managed field screening activities, including developing and
implementing field methodology, analyzing over 3,000 samples,
coordinating data entry into database, verifying data for mapping,
and preparing final reports.

* Earned the SAIC Teamwork Award in 1995.

ANALYTICAL SERVICE CORPS, QUANTERRA INC.,
Knoxville, TN, 1990 - 1994
Chemist II.

Traveled to eight network laboratories throughout the region to
provide temporary assistance in areas including project management,
scientific measurements, and testing.

* Measured the quantity of parameters in water and soil of cyanide,
pH, phenols, orthophosphate, total phosphorous, biochemical oxygen
demand (BOD), chemical oxygen demand (COD), chloride, fluoride,
sulfate, nitrate, nitrite, total dissolved solids, total suspend
settleable solids, ammonia, and surfactants.

* Developed procedures for use of a new testing instrument used for
water chemistry analysis.

* Won the ITAS Cerritos Quality Award in 1994 and the ITAS
Middlebrook Quality Award in 1992.

Education:
Bachelor of Arts, Biology (GPA: 3.5/4.0), BEREA COLLEGE, Berea, KY

Completed extensive course work in: biology, chemistry, physiology,
and anatomy

Skills:
PHARMACEUTICAL SALES QUALIFICATIONS

Motivated, enthusiastic professional with the sales, communication,
presentation, relationship-building, and interpersonal skills that
qualify me for a position in pharmaceutical sales. Established a
solid foundation of sales experience in the insurance industry for
achieving sales quotas, generating new business through cold calling
and up-selling existing clients, and developing a referral network.

Gained in-depth knowledge of medical terminology, pharmaceuticals,
and medical conditions while analyzing medical records using Merck
Manual and Physicians Desk Reference to evaluate client injuries and
determine the medications that they use. In addition, established a
strong scientific background through the completion of a Bachelor's
Degree in Biology and experience working as a Chemist.

Additional Information:
CRYSTAL STEPP
7513 Bathsheba Lane * Corryton, TN 37721
Home: (865) 219-8844 * Cell: (865) 207-5685
Email: step7989@bellsouth.net

Dear District Hiring Manager:

After graduating with a Bachelor's Degree in Biology, working as a
Chemist, and gaining a foundation of sales experience and medical
insight while working in the insurance industry, I am interested in
making a planned career transition into pharmaceutical sales. My
background includes a solid record of strengths and experience that I
feel will be directly applicable to pharmaceutical sales.

Throughout my career in the insurance industry, I established a
solid foundation of sales experience for achieving sales quotas,
generating new business through cold calling and up-selling existing
clients, and developing a referral network. In addition, I gained in-
depth knowledge of medical terminology, pharmaceuticals, and various
medical conditions while analyzing medical records using Merck Manual
and Physicians Desk Reference to evaluate the client injuries and
determine the medications that they use. Through my academic
training and professional scientific experience, I can draw from my
advanced knowledge of biology, chemistry, physiology, and anatomy to
learn products and specific drug interactions with various disease
states.

Enclosed is a copy of my resume detailing the qualifications that
will make me a valuable addition to your sales team. If hired with
your company, I will:

* Work hard to complete your sales and product training

* Focus on building relationships with top physicians, nurses, and
office staff

* Coordinate speaker programs for top physicians in my territory

* Maximize revenue and market share growth across all product lines

I am focusing 100% of my efforts on making this career transition
and am confident that my background makes me a perfect match for a
position with your company. If your organization is looking for a
motivated sales rep who will generate new business, strengthen
physician relationships, and increase territory sales, then I would
like to meet with you in person to discuss your pharmaceutical sales
opportunities. Please contact me at your earliest convenience to
schedule an interview.

Thank you for your time and consideration. I look forward to
hearing from you.

Sincerely,

Crystal Stepp

Candidate Contact Information:

Name: Crystal Stepp
Street:	Phone: 865-219-8844
City: Knoxville	Fax: -
State: Tennessee
Zip: 37721
Web Site: