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Information Technology Resume
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| Desired Industry: Information Technology |
SpiderID: 3529 |
| Desired Job Location: Patchogue, New York |
Date Posted: 8/30/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 8/30/05 |
| Desired Wage: 45,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
• Information Technology Professional with extensive knowledge of Windows 9x, NT, 2000, XP, Exchange and 2003 Server, AS/400 Main Frames, Novell, UNIX and Linux Operating Systems.
• Experience managing Microsoft Exchange, Microsoft SQL and Active Directory administration for mid size to large corporate networks...
• Management of large server clusters designed for various specific tasks. DNS, DHCP and web servers.
• Configuration of routers, switches and wireless devices to fit many types of network environments.
• Practical, hands-on experience with assembly, troubleshooting and repair of personal computers, workstations and larger corporate servers and Main Frames. This also includes routers and switches.
• Ability to work well under stressful situations and maintain productivity and professionalism to meet the required deadlines.
• Demonstrated ability to function effectively as a team player as well as work independently in order to achieve organizational objectives.
• Excellent customer relations skills, including delivering training and providing “Helpdesk” support for end users on a variety of software applications such as Microsoft Office, Configuration of email clients, Windows Operating System, and Unix Programs in a mixed networking environment.
Experience:
• Information Technology Professional with extensive knowledge of Windows 9x, NT, 2000, XP, Exchange and 2003 Server, AS/400 Main Frames, Novell, UNIX and Linux Operating Systems.
• Experience managing Microsoft Exchange, Microsoft SQL and Active Directory administration for mid size to large corporate networks...
• Management of large server clusters designed for various specific tasks. DNS, DHCP and web servers.
• Configuration of routers, switches and wireless devices to fit many types of network environments.
• Practical, hands-on experience with assembly, troubleshooting and repair of personal computers, workstations and larger corporate servers and Main Frames. This also includes routers and switches.
• Ability to work well under stressful situations and maintain productivity and professionalism to meet the required deadlines.
• Demonstrated ability to function effectively as a team player as well as work independently in order to achieve organizational objectives.
• Excellent customer relations skills, including delivering training and providing “Helpdesk” support for end users on a variety of software applications such as Microsoft Office, Configuration of email clients, Windows Operating System, and Unix Programs in a mixed networking environment
TECHNICAL EXPERIENCE:
Invision.com Inc; Commack, NY 2004- Present
Network Operations Center/ Senior Level 3 Helpdesk Technical Support
Rebuilding and managing of company equipment and Active Directory domain. Support and troubleshooting of customer equipment located in Network Operations Facility. Handling various specialized tasks including Exchange server management, Microsoft Server clusters and high end servers and workstations internally as well as for collocated customers. Management of enterprise backup systems and configuration end users.
• Phone support for clients and customers both internally within the company, as well as outside clients.
• Provide effective helpdesk solutions to various users on the network and customers abroad.
• Systems technical support and data disaster recovery.
• Repair and configuration of Data Center equipment. Terminals, Workstations etc.
• Adding, configuring and maintaining of various Microsoft Exchange and other infrastructure servers for the company internally as well as for outside clients.
• Rebuilding of servers and workstations and the installation of company software applications and user accounts. Configuration of user profiles and custom applications for the various users in the company.
• Collocation of database and client company servers. Data management and support.
• Responsible for Internet connectivity for high profile clients. Maintaining and allocation of T1, Frame Relay and corporate DSL lines for various companies on Long Island and the Tri-state area.
LITTLE FLOWER CHILDREN’S SERVICES; Wading River, NY 2001- 2004
LAN Administrator/ Helpdesk Technician
Provide application and software technical support and application training for staff. Responsible for maintaining and managing company database. Provide helpdesk support to various users on the network. Repairing and configuration of company equipment. Workstations, servers and other networking appliances and devices.
• Provide end user /Help Desk support for PC-based systems utilized by the employees in the agency.
• Train users on applications and new software developed specifically for the agency through teleconferencing, one-on-one training, and on site classes.
• Administration of UNIX servers, Windows NT 4.0 and Windows 2000 Servers in a mixed environment.
• Updating and maintaining hardware/software systems for over 300 users in the agency.
• Assisted in implementing security and group policies to increase security and to secure data as confidential information was to be transmitted to various locations within the US.
ADDITIONAL EXPERIENCE:
Data Entry Clerk – AOC (Accountants on Call) – Hauppauge, NY 2000-2001
Use of accounting software as well as responsible for the generation of company reports based on specific queries done through Microsoft SQL and also AS400 Main Frame. Correction and verification of customer accounts. Working in the reconciliation department for Citicorp.
Sales Manager – Petland Discounts Inc. – Brentwood, NY 1994-2000
Management, training and hiring of new employees. Headed sales department and oversaw store operations. Hired and screened new sales associates. Motivated and trained new employees on a wide range of responsibilities to help promote employees’ performance and advancement. Implemented computer procedures for payment posting and updated account information.
Education:
EDUCATION:
Briarcliffe College; Patchogue, NY….Graduated 12/2004
Bachelor’s Degree in Business Management and Information Technology.
Certificates: MCP “Microsoft Certified Professional”
Currently pursuing additional Certifications in Information Technology MCSE (Microsoft Certified Systems Engineer) I am currently a Microsoft Certified Professional since 2004.
Katharine Gibbs School, Melville, NY ….Graduated 03/2002
Certificates: Computer Technical Support and A+ Certification
Achievements: Associates Degree in Occupational Studies with emphasis on Computer Networking Operations and Dean’s List
Skills:
• Information Technology Professional with extensive knowledge of Windows 9x, NT, 2000, XP, Exchange and 2003 Server, AS/400 Main Frames, Novell, UNIX and Linux Operating Systems.
• Experience managing Microsoft Exchange, Microsoft SQL and Active Directory administration for mid size to large corporate networks...
• Management of large server clusters designed for various specific tasks. DNS, DHCP and web servers.
• Configuration of routers, switches and wireless devices to fit many types of network environments.
• Practical, hands-on experience with assembly, troubleshooting and repair of personal computers, workstations and larger corporate servers and Main Frames. This also includes routers and switches.
• Ability to work well under stressful situations and maintain productivity and professionalism to meet the required deadlines.
• Demonstrated ability to function effectively as a team player as well as work independently in order to achieve organizational objectives.
• Excellent customer relations skills, including delivering training and providing “Helpdesk” support for end users on a variety of software applications such as Microsoft Office, Configuration of email clients, Windows Operating System, and Unix Programs in a mixed networking environment.
Additional Information:
TECHNICAL EXPERIENCE:
Invision.com Inc; Commack, NY 2004- Present
Network Operations Center/ Senior Level 3 Helpdesk Technical Support
Rebuilding and managing of company equipment and Active Directory domain. Support and troubleshooting of customer equipment located in Network Operations Facility. Handling various specialized tasks including Exchange server management, Microsoft Server clusters and high end servers and workstations internally as well as for collocated customers. Management of enterprise backup systems and configuration end users.
• Phone support for clients and customers both internally within the company, as well as outside clients.
• Provide effective helpdesk solutions to various users on the network and customers abroad.
• Systems technical support and data disaster recovery.
• Repair and configuration of Data Center equipment. Terminals, Workstations etc.
• Adding, configuring and maintaining of various Microsoft Exchange and other infrastructure servers for the company internally as well as for outside clients.
• Rebuilding of servers and workstations and the installation of company software applications and user accounts. Configuration of user profiles and custom applications for the various users in the company.
• Collocation of database and client company servers. Data management and support.
• Responsible for Internet connectivity for high profile clients. Maintaining and allocation of T1, Frame Relay and corporate DSL lines for various companies on Long Island and the Tri-state area.
LITTLE FLOWER CHILDREN’S SERVICES; Wading River, NY 2001- 2004
LAN Administrator/ Helpdesk Technician
Provide application and software technical support and application training for staff. Responsible for maintaining and managing company database. Provide helpdesk support to various users on the network. Repairing and configuration of company equipment. Workstations, servers and other networking appliances and devices.
• Provide end user /Help Desk support for PC-based systems utilized by the employees in the agency.
• Train users on applications and new software developed specifically for the agency through teleconferencing, one-on-one training, and on site classes.
• Administration of UNIX servers, Windows NT 4.0 and Windows 2000 Servers in a mixed environment.
• Updating and maintaining hardware/software systems for over 300 users in the agency.
• Assisted in implementing security and group policies to increase security and to secure data as confidential information was to be transmitted to various locations within the US.
ADDITIONAL EXPERIENCE:
Data Entry Clerk – AOC (Accountants on Call) – Hauppauge, NY 2000-2001
Use of accounting software as well as responsible for the generation of company reports based on specific queries done through Microsoft SQL and also AS400 Main Frame. Correction and verification of customer accounts. Working in the reconciliation department for Citicorp.
Sales Manager – Petland Discounts Inc. – Brentwood, NY 1994-2000
Management, training and hiring of new employees. Headed sales department and oversaw store operations. Hired and screened new sales associates. Motivated and trained new employees on a wide range of responsibilities to help promote employees’ performance and advancement. Implemented computer procedures for payment posting and updated account information.
Candidate Contact Information:
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