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account manager, analyst,technical sales Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 3394 |
| Desired Job Location: Atlanta, Georgia |
Date Posted: 8/15/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 08/31/2005 |
| Desired Wage: 58,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Experience:
2736 Kristen Court 770.860.0915 Phone/Fax
Conyers, Ga 30012 S_Tankersley@Bellsouth.net
Sharon Q. Tankersley
________________________________________________________________________
Qualifications Summary
1998- Present Cerner Corporation Atlanta, Ga Sr. Analyst
Cerner Corporation is a global, multi-million dollar leader in Health
Information Systems industry. Our goal is to proactively improve
healthcare management through laboratory/decision support systems that
are designed to aid in the administration of quality healthcare by
reducing medical errors and ensuring data consistency.
Integration Support Analyst: Assist end-user with application issues
during migration/integration of Cerner's Millenium applications, such
as PowerChart, PowerChart Office, ProFile.
Conversion Lead Analyst: Implementation and validation of
software, coordinating efforts to resolve pre-conversion issues as well
as post conversion issues
Software Maintenance: Install/upgrade additional products in validation
and converted environments and provide support for post installation issues
(to include PathNet Lab Systems, Radiology, and Pharmacy products)
System Maximization Trainer/Product Add-On Analysis: Conduct client
system maximization workshops. Workshops empower clients with system
maximization practices and prospective product add-on opportunities are
identified based on clinical practices.
Project Management :Manage project timelines during conversion process: manage client
expectations, tracking technical issues and resolutions, coordinating
resolution or escalation efforts as needed
Sales Lead Generation: Identify and report potential revenue opportunities for value added services
by conducting needs analysis on client sites.
Sharon Q. Tankersley 770.860.0915
Margaret Mitchell House Atlanta, Ga 2005
Creative Writing Camp Instructor’s Aid
• Led creative writing exercises for children’s summer writing camp at the Margaret Mitchell House
• Proofread/edited writing pieces submitted for publishing in anthology
• Collaborated with instructors on curriculum exercise design
Citi Group,Inc Duluth, Ga 2000-2002
District Marketing Manager/New Business Development:
• Developed new marketing channels for the products and services of the $1 billion financial services company, CitiGroup, Inc
• Designed marketing materials for training conferences attended by
• Recruited and trained sales and training team to perform product presentation to potential customers
• Facilitated business opportunity meetings for public and private sector
Chatham County Board Of Ed. Info. Systems Savannah,Ga 1997
Database Migration Analyst
• Condensed 90 data collection forms into 13 non data redundant forms through form analysis and interviews which created efficient data tracking among Special Education Department
• Graphically displayed process flow entry /exit points across 3 database systems, thereby displaying multiple data leaks and degredation points in process flow
Education:
Georgia Southern University
Additional Information:
Commendations
Amy L. Henrick (Regional Vice President, Primerica Team Global, CitiGroup)
“I found her to be a patient, gracious and understanding teacher and mentor while filling her role as instructor and field trainer. She has excellent people skills and handles difficult and stressful situations with confidence and ease. Sharon was a dynamic asset to the team. She is diligent in learning and understanding information, systems and data. I feel Sharon would be a great addition to any organization and would highly recommend her for yours.”
Jan Gessert (Learning Consultant, Cerner Virtual University)
“Sharon was a good solid contributor to the Knowledge Information, Decision Support system at Childrens Hospital in Los Angeles, Ca. She exemplified what conversion end-user support should be”
Nancy K. Herndon (Mercy Medical Center,,Laboratory Communications Manager)
“ Sharon performed a great job on our VMS Operating System upgrade. We enjoyed meeting her and sharing our office space with her.”
Debra Swenki ( All Saints Medical Center, Sr. Application Analyst)
“ Thanks for walking me through this process. You are very patient and a good teacher . “
Professional Affiliations
African American Women in Technology Dedicated to providing career support for African American women in the IT industry.
Education/Training/Certification
B. Business Administration (Major/Minor: Information Systems/Spanish) 1997
Georgia Southern University Statesboro,Ga
Advanced VMS System Management Certified
Programming Languages: HTML, COBOL, SQL Server
Software Applications: Oracle Report Writer, FrontPage, Adobe PhotoShop 7, Dreamweaver MX 2004, MS Word, MS Excel, MS PowerPoint, Visio, MS Access
Reference:
Available upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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