Information Systems Manager Resume

Desired Industry: Information Technology	SpiderID: 3221
Desired Job Location: St. Louis, Missouri	Date Posted: 7/31/2005
Type of Position: Full-Time Permanent	Availability Date: 8/15/5
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel:
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Experience:
Raymond Brant
rsbrant@sbcglobal.net

Manager of Information Technology
Proquest Technologies September 2002 to Present

Led, managed and supervised six employees in the daily maintenance and upgrade activities of all network, hardware and software for multi-million dollar Call Capture Hotline service. Supported sales and customer service Call Centers. Project Manager on all software development projects using standard SDLC and project management models from requirements gathering through development, testing, production and maintenance. Active member of Saint Louis chapter of PMI.

- Increased uptime from 95% to 99.99% by attacking outage problems from all possible angles.
- Developed comprehensive Disaster Prevention program; rebuilt server farm to provide redundancy, installed generators, established data backups to include Exchange, MS SQL Server 2000, office documents etc.
- Setup a project management web site to facilitate tracking of company projects. Also setup weekly meetings with department managers to prioritize, manage and control projects.
- Trained other directors to use MS Project and adhere to standard project management principles.
- Developed comprehensive monitoring system to eliminate nasty surprises ranging from hard drives filling up to out of control processes running wild.
- Setup a �Fire Prevention� program. This program seeks to eliminate system problems at their source. The purpose is to prevent system problems from recurring.
- Drastically reduced IT work orders by providing data lookup and self-administration tools to internal customer service and external clients. This allowed customers, and customer service, to make routine changes without expensive IT assistance.
- Streamlined monthly billing by 400%. The monthly billing process took one technician two days to fully compile and process the data. Billing was spread between three databases, one being MS Access. Process was time consuming and error prone but is now a refined process.
- Technologies included:
- Hardware: Dialogix, Vodavi Starplus PBX, Cisco routers/switches, Windows servers/work stations, DS3 multiplexer, UPS, tape backup, Network Attached Storage.
- Software: SalesLogix CRM, in-house IVR software, SQL Server 2000, Exchange Server 2000 and a myriad of locally developed applications using Visual Studio .Net technologies.

Senior Software Engineer
Systems and Process Engineering Corporation October 2001 to September 2002

Project leader for multi-million dollar defense communications system. Managed customer requirements, translated requirements into objectives and managed development and testing of fielded systems.
- Lead architect in an Object Oriented software project. A full systematic design using software engineering methodologies to design a client server application.
- Designed, developed and tested applications using Microsoft Visual Studio 6.0 (Visual Basic and C++)
- Designed and developed an application to search for NMEA-183 GPS data, capture the data and pass to other applications.
- Developed lightweight, carry-on, L-Band communications system for U.S. Air Force.
- Designed multi-source power supply to accept 110VAC or 28VDC.

Group Leader, Advanced Integration Group
GE Automation Services September 1999 to September 2001

Group Leader of eight IT consultants. Managed information technology projects for manufacturing facilities. Group focus was to create hardware and software solutions that bridge the information gap between the manufacturing floor and the executive, or business floor.
- Performed typical group leader functions including strategic planning, writing annual performance reviews, team building, career guidance, recruiting, etc.
- Developed comprehensive business plan and marketing materials, managed existing accounts, solicited new accounts, conducted presentations with individual customers and at trade shows.
- Researched and applied new technologies based on sound business requirements.
- Participated in project estimation, drafting request for quotes (RFQ), analyzing RFQs, developing and presenting formal specifications and quotations to customers.
- Provided project management for all IT related projects. Ensured projects were properly staffed and completed within budget, monitored and obtained funding for scope changes.
- Instituted and maintained coding standards to reduce software maintenance costs.
- Technologies used: Microsoft Project, Front Page, Visual InterDev, Visual Basic 6.0, MS SQL Server, Oracle 8i, networking concepts, JAVA Script, ASP, JSP, Active X technologies.

Chief, Information Systems
U. S. Air Force, Fort Hood Texas June 1995 to September 1999

Leader/manager for three distinct Information Technology groups; a total of 40 employees. Organization�s focus was to provide a wide range of networking, communications and computer systems to the Air Force. Accomplishments beyond typical group leadership functions were:
- Evaluated client information technology requirements, provided cost effective solutions.
- Established comprehensive computer security policies ensuring data privacy and integrity.
- Developed a computer based decision support system to assist junior technicians in isolating malfunctions in computer and communications systems decreasing initial training time 40%.
- Developed and conducted training classes in quality leadership principles for 114 people. Topics included Team Building, Process Action Teams, Consensus Building, Facilitating Meetings, Group Dynamics, Followership, Process Improvement and Strategic Planning.
- Acted as meeting facilitator for strategic planning meetings, co-authored six strategic plans.
- Team leader for two Baldridge award evaluations. Prepared team members advising them on inspection criteria, conducted inspections, drafted final reports and presentations.
- Led four process improvement efforts greatly improving work output and reducing spending.

Computer and Communications Systems Superintendent
U. S. Air Force, Kadena Air Base Japan June 1992 to June 1995

Supervised maintenance and use of computer/communications gear and 44 employees. Systems included: satellite communications, laptop and desktop computers, facsimile machines, portable radios ranging from high frequency to ultra high frequency.
- Managed $750,000 budget. Performed cost analysis, developed financial plans, reviewed requirements and authorized purchase of all information system equipment.
- Developed database and installed a bar code scanning system for inventory of equipment; reduced inventory time by 60% and error rate by 90%.
- Designed and fabricated a direct current power distribution system for mobile equipment; reduced setup time by 40% and eliminated improper wiring of radio equipment by technicians.

Education:
- B. S. Computer Science, (Cum Laude) University of Central Texas, Killeen TX, 1998
- 30 Semester Hours, Electronic Engineering Technology, University of Nebraska, Omaha NE, 1992
- Certificate of Completion, Senior Leadership Course, U. S. Air Force, June 1995
- Certificate of Completion, Supervisor Leadership Course, U. S. Air Force, March 1990
- A.S. Electronic Engineering, Yuba College, Marysville CA, 1988

Skills:
Sixteen years progressive experience in Information Technology, team leadership, strategic planning, TQM, six sigma, project management, business development, software engineering, programming, database administration, network administration, wireless line of site, satellite and telecommunications systems.

Candidate Contact Information:

Name: Raymond Brant
Street:	Phone: (618) 789-1654
City: Belleville	Fax: -
State: Illinois
Zip: 62220
Web Site: