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| Desired Industry: Information Technology |
SpiderID: 3118 |
| Desired Job Location: Phoenix, Arizona |
Date Posted: 7/19/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 07/01/2005 |
| Desired Wage: 85000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
* Program & Project Management
* Program Management Offices (PMOs)
* Budgets & Schedules
* Process Management & Improvement
* Technical Documentation
* Business Requirements Analysis
* Expertise in enterprise portfolio management, resource planning,
process/data flow, and best practices.
* Recognized as a creative and effective technical analyst,
troubleshooter, and problem solver in all situations.
Experience:
Confidential Employment, Holtsville, New York * 2004 - 2005
Wireless technology manufacturer with 5,000 employees worldwide.
Senior Project Manager
Guided improvement of world-class Program Management Office (PMO).
Directed deployment of Niku Clarity Enterprise portfolio Management
(EPM) tool, integrating PMO processes into system. Implemented
processes and procedures in support of best practices and executed
multiple functionality rollouts with EPM vendor and implementation
team. Analyzed processes, prepared continuous process improvement
roadmaps, and mentored project managers. Diagnosed and resolved
Sarbanes Oxley (SOX) compliance issues.
* Recommended improved policies and procedures at all levels of
organization to evolve PMO and project management methodologies.
* Identified more robust methodology with global focus based on
industry best practices.
* Developed processes for status reporting, issue and change
management, and weekly reporting cycle.
* Implemented document standardization utilizing central project
document repository.
CITY OF KANSAS CITY, Kansas City, Missouri * 2001 - 2004
Information technology department of city government serving
population of 443,000.
Enterprise Program Management Office (EPMO) Manager
Managed PMO and $63 million of enterprise technology initiatives
including Enterprise Resource Planning (ERP), Customer Relationship
Management (CRM), and Geographic Information Systems (GIS) efforts.
Hired, trained, evaluated, and directed EPMO staff as well as
indirectly supervised 16 project managers. Directed project
management practice mission and roadmap, financial data on active
projects, and project risk auditing and management. Reviewed business
cases, provided portfolio dashboard views, and monitored project
deliverables.
* Supported resource and capacity planning.
* Designed/deployed requirements traceability repository capturing
all project requirements in central location.
* Devised project dependency matrix with status/functional impact
of active projects to avoid duplicate efforts.
* Spearheaded 311 effort, including federal grant solicitation and
reservation of number with City attorney.
* Created certified project management training course for more
than 100 employees and vendors.
* Initiated mentoring and coaching program for interns and junior
business analysts/project managers.
* Implemented issue and configuration management, standard Service
Level Agreements (SLAs), entry/exit criteria checklists, and
incentive program.
HOLOGIX, INC., Phoenix, Arizona * 2000 - 2001
Business-to-business e-commerce company with 120 personnel.
E-Commerce Project Manager
Oversaw intranet project management office, trained software
engineers, and tracked project issues and resolution. Led 8 software
engineers and design analysts completing all project life cycle
phases. Gathered requirements, developed and tested use cases in
product. Facilitated project planning, meetings, and status
reporting. Wrote business requirement documents and supported Quality
Assurance Department. Facilitated project Change Control process.
* Developed and launched web-based project management office using
Rational Unified Process (RUP); trained all employees in RUP.
* Reduced product technical issues by 75% through standardized
project management practices.
* Supported the redesign of presentation layer of website for
software (Attricom) project.
CARDSYSTEMS, Tucson, Arizona * 1999 - 2000
Transaction processing company for major credit card firms.
Vendor Relations Manager
Reviewed all accounts for billing discrepancies and conducted weekly
conference calls for clients such as VISA, MasterCard, and Diners
Club. Established SLAs and tracked project functions. Implemented
project plans and standard work breakdown structure. Researched
standard practices for billing and accounts receivable tracking.
* Identified more than $150,000 worth of billing discrepancies and
negotiated settlement agreement with vendor company, producing 75% in
savings.
* Developed and deployed online problem tracking system rolled out
division-wide.
* Developed static web page automating initiation process for new
vendor certification.
* Established project management framework to manage small
certification projects.
AMERICAN EXPRESS, Phoenix, Arizona * 1993 - 1999
A Financial, Travel, entertainment and charge card multi-billion
dollar international company.
Senior Business Systems Analyst
Analyzed business requirements, organized JAD sessions for global
team of 65, and coded, tested, and rolled out system enhancements.
Supervised interns in analysis, design, and development. Prepared and
distributed technical documentation. Tracked project progress and
life cycles.
* Developed merchant card system allowing service establishments to
accept American Express card.
* Key role building and rolling out service establishment system
for automatic merchant setup.
* * * *
NOTE: Details of prior experience in the publishing field will be
provided on request
Education:
BA, English * Fairleigh Dickinson University, Teaneck, New Jersey
Skills:
TECHNICAL SKILLS
MS Office/Project/Visio * ABT Project Workbench & Team Workbench *
Niku Clarity * Method/1
Dreamweaver * Rational Unified Process (RUP) * Lotus Notes * PVCS
Version Manager Tracker
Additional Information:
C201mes@hotmail.com
Port Jefferson Station, NY 11776
Dear Madam / Sir:
If your organization is in need of an IT Project Manager with
successful experience overseeing program management offices (PMOs),
please review the enclosed resume. My ability to train and lead
employee teams, direct major projects through all life cycle phases
to completion, and facilitate continuous process improvement should
prove highly beneficial to your company.
Superb ability to prepare and standardize technical documentation,
skill in business requirements analysis, and extensive experience
rolling out new technical tools are among the most notable traits I
would bring to any relevant senior leadership position. My skill sets
also include budgeting, resource allocation, and strategic planning.
I am a creative problem solver, a strong communicator and
coordinator, and able to maintain a professional demeanor in fast-
paced business situations.
I would like to speak with you to further discuss the possibility of
contributing to your organization's success. Please contact me at
your convenience to arrange an interview. My salary requirements are
realistic and, given the strengths and attributes I possess, make me
an excellent value for your compensation dollar. I also realize
flexibility is essential and am therefore open to discussing the
salary range for a professional with my skills and background.
Thank you for your time and consideration, and I look forward to
speaking with you soon.
Sincerely,
C201mes@hotmail.com
Candidate Contact Information:
| Name: (private) |
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| Street: - |
Phone: - |
| City: Phoenix |
Fax: - |
| State: Arizona |
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| Zip: 85003 |
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| Web Site: |
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