Medical Telephone Appointment Clerk - Clerical General Office Resume S
Medical Telephone Appointment Clerk - Clerical General Office Resume S
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Medical Telephone Appointment Clerk Resume


Desired Industry: Clerical/General Office SpiderID: 30370
Desired Job Location: Colorado Springs, Colorado Date Posted: 11/19/2009
Type of Position: Full-Time Permanent Availability Date: November 23, 2009
Desired Wage: $10.00/hour
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
To find what I want to do with my life and go forward with it.


Experience:
EXPERIENCE
Department of Motor Vehicles
1710 Briargate Blvd. #350, Colo. Spgs, CO 80920
Supervisor: Maureen Zentz
Phone: 719-520-6701
Position: Greeter - Greeted customers. Questioned all incoming customers to verify they have paperwork needed to acquire drivers’ licenses and/or to renew/purchase car license plates. Gave out numbers then directed customers to service area and explained the numbering system. Answer questions to the best of my knowledge. Assisted security officer by being aware of suspicious/troublesome activity. Verified identification when needed.

Rosie’s Diner
411 Hwy. 105, Monument, CO 80132
Supervisor: Lori Blea
Phone: 719-481-3287
Position: Busser/Shake Maker/Door Greeter - Clean and wipe off tables after customer leaves then taking items to back to be washed or thrown away. Make milk shakes sometimes making specialty shakes. Keep shake making area clean. Clean and stock shake making area before leaving. Greet customers as they come in the door and when leaving to make them feel welcome. Soft selling of milk shakes.

Fort Sill National Bank
1647 Randolph Road, Fort Sill, OK 73503
Supervisor: Melissa Hervey
Phone: 580-357-9880
Position: Accounting Clerk - Entered in new holds on accounts using AS400 database system. Analyzed and monitored troubled accounts and determined criteria to put hold on incoming checks. Complied with industry regulations and reported findings to the Government, Branch Manager, Fraud Department and Vice President. Generated reports based on findings. Resolved customer concerns on their account. Communicated with US and foreign banks to verify funds. Processed paperwork when fraudulent check was found. Detail oriented—discovered a $1,000,000 fraudulent check.

Bick's Supply, Inc.
211 S. Broad Street, Fayetteville, NC 28301
Supervisor: Walter Bickel
Phone: 910-484-2211
Position: Administrative Assistant - Screened and directed incoming phone calls. Received and processed orders by phone, fax, or email. Designed product brochures and catalog with Microsoft Publisher. Converted Accounts Receivables process to computerized format using Quickbooks Pro. Full charge of Accounts Receivable using computer and manual methods. Scheduled and sometimes directed staff meetings. Established inventory control process. Monitored and updated inventory. Received training then trained shipping department on FedEx Powership software.

Fort Sill National Bank
1647 Randolph Road, Fort Sill, OK 73503
Supervisor: June Kelly
Phone: 580-357-9880
Position: Check Order/Wire Clerk - Entered new accounts into bank's AS400 database system. Reviewed, verified and approved order forms for check processing. Copied, cut, alphabetized and filed copies of orders and prepared to be FEDEXed to printer. Entered in check orders when bank converted to computer-based order system. Resolved customer issues concerning check orders, wires, or incorrect data on their account. Rerouted customer calls to different department when necessary.




Education:
Lamar Vo.-Tech., Lamar, Missouri - Business
Delta-Montrose Area Vo.-Tech., Delta, Colorado - Computer Business Operation - 85 hours
University of Maryland, Vicenza, Italy - General Studies - 19 credit hours
Fayetteville Technical Community College, Fayetteville, NC – certificates in Quickbooks Pro, Excel (Microsoft Intro & Intermediate)
Colorado Technical University, Colorado Springs, CO - Business Administration - 8 credit hours


Skills:
Type 75 wpm, copier, fax machine, Microsoft Publisher & Word, Quickbooks Pro, multiline phone, Certificates in Microsoft Excel Intro & Intermediate


Additional Information:
Have been a member of the Chamber of Commerce in Montrose, Colorado.


Reference:
Available upon request.


Candidate Contact Information:
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