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Medical Telephone Appointment Clerk Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 30370 |
| Desired Job Location: Colorado Springs, Colorado |
Date Posted: 11/19/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: November 23, 2009 |
| Desired Wage: $10.00/hour |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective: To find what I want to do with my life and go forward with it.
Experience: EXPERIENCE Department of Motor Vehicles 1710 Briargate Blvd. #350, Colo. Spgs, CO 80920 Supervisor: Maureen Zentz Phone: 719-520-6701 Position: Greeter - Greeted customers. Questioned all incoming customers to verify they have paperwork needed to acquire drivers’ licenses and/or to renew/purchase car license plates. Gave out numbers then directed customers to service area and explained the numbering system. Answer questions to the best of my knowledge. Assisted security officer by being aware of suspicious/troublesome activity. Verified identification when needed.
Rosie’s Diner 411 Hwy. 105, Monument, CO 80132 Supervisor: Lori Blea Phone: 719-481-3287 Position: Busser/Shake Maker/Door Greeter - Clean and wipe off tables after customer leaves then taking items to back to be washed or thrown away. Make milk shakes sometimes making specialty shakes. Keep shake making area clean. Clean and stock shake making area before leaving. Greet customers as they come in the door and when leaving to make them feel welcome. Soft selling of milk shakes.
Fort Sill National Bank 1647 Randolph Road, Fort Sill, OK 73503 Supervisor: Melissa Hervey Phone: 580-357-9880 Position: Accounting Clerk - Entered in new holds on accounts using AS400 database system. Analyzed and monitored troubled accounts and determined criteria to put hold on incoming checks. Complied with industry regulations and reported findings to the Government, Branch Manager, Fraud Department and Vice President. Generated reports based on findings. Resolved customer concerns on their account. Communicated with US and foreign banks to verify funds. Processed paperwork when fraudulent check was found. Detail oriented—discovered a $1,000,000 fraudulent check.
Bick's Supply, Inc. 211 S. Broad Street, Fayetteville, NC 28301 Supervisor: Walter Bickel Phone: 910-484-2211 Position: Administrative Assistant - Screened and directed incoming phone calls. Received and processed orders by phone, fax, or email. Designed product brochures and catalog with Microsoft Publisher. Converted Accounts Receivables process to computerized format using Quickbooks Pro. Full charge of Accounts Receivable using computer and manual methods. Scheduled and sometimes directed staff meetings. Established inventory control process. Monitored and updated inventory. Received training then trained shipping department on FedEx Powership software.
Fort Sill National Bank 1647 Randolph Road, Fort Sill, OK 73503 Supervisor: June Kelly Phone: 580-357-9880 Position: Check Order/Wire Clerk - Entered new accounts into bank's AS400 database system. Reviewed, verified and approved order forms for check processing. Copied, cut, alphabetized and filed copies of orders and prepared to be FEDEXed to printer. Entered in check orders when bank converted to computer-based order system. Resolved customer issues concerning check orders, wires, or incorrect data on their account. Rerouted customer calls to different department when necessary.
Education: Lamar Vo.-Tech., Lamar, Missouri - Business Delta-Montrose Area Vo.-Tech., Delta, Colorado - Computer Business Operation - 85 hours University of Maryland, Vicenza, Italy - General Studies - 19 credit hours Fayetteville Technical Community College, Fayetteville, NC – certificates in Quickbooks Pro, Excel (Microsoft Intro & Intermediate) Colorado Technical University, Colorado Springs, CO - Business Administration - 8 credit hours
Skills: Type 75 wpm, copier, fax machine, Microsoft Publisher & Word, Quickbooks Pro, multiline phone, Certificates in Microsoft Excel Intro & Intermediate
Additional Information: Have been a member of the Chamber of Commerce in Montrose, Colorado.
Reference: Available upon request.
Candidate Contact Information:
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