|
|
|
|
| Desired Industry: Banking/Mortgage |
SpiderID: 3000 |
| Desired Job Location: Cleveland, Ohio |
Date Posted: 7/3/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: 08/15/2005 |
| Desired Wage: 40000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Highly motivated and determined self-starter with record of
conceptualizing and developing improvements that deliver results in
profit, revenue, cost, and productivity. Recognized as goal-oriented,
highly professional manager with focused attention to detail, strong
work ethic, exceptional roject management skills, and consistent
performance beyond scope of job requirements. Energetic communicator
devoted to coaching and developing team members toward increasing
responsibility and productivity.
Experience:
CALL CENTER RESOURCES - Beachwood, OH 2004 - Present
PROJECT MANAGER
Build and manage highly productive team of 24 direct reports through
development of sophisticated, five-page hiring process, performance
monitoring, coaching and incentives, and training seminars. Manage
$36K employee incentive budget. Direct program for California-based
client through budget management, project sales forecasting, and
daily, weekly and monthly financial and sales reporting.
* Generated increased profit, cut labor costs with 35% reduction in
workforce, and decreased employee turnover by submitting
recommendations for AT&T implemented by company; recommendations
included more comprehensive employee training, Management Training
Seminars, criteria for efficient team lead, and termination of
nonperforming managers and sales personnel.
* Lead $73K per month startup program from first month revenue
generation of $17K.
* Conceptualized and currently leading team to develop National
Small Business Consortium Program with projected revenue estimated at
$4.3M that enables members to negotiation discounts for products and
services among consortium members.
* Achieved 100% retention rate and ranking in top 1% for personally
trained employees following recommendation of corporate wide quality
training program.
* Promoted from consulting services provider supplying sales and
operational enhancement strategy creation outsourcing within five
months of hire.
VENTURE ELECTRONICS - Providence, RI 2002 - 2004
VICE PRESIDENT
Hired to assist Owner with startup venture. Key activities involved
creating operational structure and business plan, administering human
resource functions and hiring and training in Principals of
Professional Selling for six sales associates. Conducted vendor
negotiations, applied for patents, assisted with product development
efforts, and managed all finance and accounting functions.
* Contributed to company growth from distributor to new product
developer within three years through establishment of entire
corporate structure and staff selection and training.
* Worked with President / CEO to establish two legal entity S
Corporations.
TEXAS INSTRUMENTS - Attelboro, MA; Almelo, Holland; Campinas,
Brazil 2002
BUSINESS CONSULTING & PROCESS MAPPING INTERN
Challenged to apply knowledge and skills gained from university
studies to investigate, analyze, and develop recommendations for
cost, money management, inventory control, customer satisfaction, and
production improvements.
* Played integral role in centralizing and developing customer
complaint resolution process for material review board by leading six-
member team in Massachusetts to investigate and analyze material
review board, address production issues, and improve cost and money
management.
* Cut internal costs, improved inventory control, and increased
customer satisfaction in Holland as leader of four-member team
evaluating customer concerns and costs through development and
recommendation of centralized ordering system (Oracle) and inventory
tracking system (Trackwide).
* Reduced costs, structured and documented production processes,
and facilitated achievement of ISO9000 certification by pioneering
project to investigate existing import, export, and material handling
costs. Developed and recommended multiple improvements including
invoice form, order tracking process, daily production plan, and
centralized banking (Brazil).
HANDS FREE HYDRO MASSAGE - Providence, RI 2002 - 2004
STORE MANAGER
Performed product merchandising and placement for two kiosks and one
storefront, sales and weekly revenue calculations, and daily expense
reporting.
* Produced $300 to $1K in daily sales through establishment of
repeat client base and strategic merchandising.
EXCEL COMMUNICATIONS - Cleveland, OH 1999 - 2001
SENIOR REPRESENTATIVE
Held management responsibility for telecommunications business sales
and operations.
* Generated increased revenue by developing, presenting, and
training nine entrepreneurs to implement proven business model.
Education:
Bachelor of Science in Finance Management - 2003
JOHNSON & WALES UNIVERSITY - Providence, RI
Graduated Cum Laude in 3 Years
Golden Quill Honor Society Summer Work Experience Program
Certificate
Phi Kappa Sigma - Vice President (2003 - 2004), Rush Chairman (2003 -
2004), Assistant Fundraiser (2002 - 2003)
Increased membership 125% and reduced debt 54% after 1 year as Vice
President.
Call Center Resources - Management Training Seminar
Affiliations:
Phi Kappa Sigma International Fraternity (2002 - Present)
Business Advisory Council (2004 - Present)
Skills:
Demonstrated areas of strength include:
* Financial Management
* Staff Training / Development
* Project Management
* Cost Reduction Initiatives
* Productivity Improvements
* Customer Satisfaction
* Budget / Cost Controls
* Performance Incentives
* PC Proficiency
COMPUTER PROFICIENCY
Word * Excel * PowerPoint * Access
Candidate Contact Information:
| Name: Todd Goldstein |
|
| Street: |
Phone: 440-449-7606 |
| City: Lyndhurst |
Fax: - |
| State: Ohio |
|
| Zip: 44124 |
|
| Web Site: |
|
|
|
|
|
|