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Clerical/Data Entry/Administrative Assistant Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 29507 |
| Desired Job Location: Festus, Missouri |
Date Posted: 11/11/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Experience: Jan. 2003 to Jan 2009 Great West Healthcare now part of Cigna St. Louis, MO UEC Analyst (Unidentified Electronic Claim Analyst) Researched and processed incoming patient claims, making corrections so claims could be paid. Added, updated and terminated providers, facilities and hospitals within the network. Maintained database accuracy concerning provider demographic information, fee schedule and tax ID numbers. Verified current information concerning contracted medical groups, hospitals and other facilities. February 2001 to Jan 2003 U.S. Center for Sports Medicine Kirkwood, MO Administrative Support Answered 15-line switchboard and directed calls to correct areas. Processed all Workman Compensation claims and verified billing. Entered and maintained patient information in scheduling system. Verified patient insurance status. Scheduled patient appointments for three doctors. Assisted Communication Supervisor and Office Manager with multiple duties. Processed incoming mail for the entire office.
October 2000 to February 2001 Millennium Staffing St Louis, Mo Temporary Service Placement Worked as temporary staffing doing Customer Service and Data Entry Sept 2000 to March 2001 Convergys Corporation Arnold, MO Customer Service Representative Provided first line customer service response for ATT Wireless customers. Personally assisted customers in reaching the best decision for the products and services offered. Assisted customers, evaluating their needs and directing their calls to the proper department. September 1999 to August 2000 Crystal City Police Department Crystal City, MO Dispatcher Dispatched Police and Fire personnel and monitored their responses. Managed citizens incoming 911 emergency calls. Typed, filed and maintained departmental reports in both a computerized database and a physical secure system. September 1998 to Aug 1999 MCI WorldCom St Louis, Mo Customer Service Representative Received and documented incoming calls from installation technicians and directed their calls to the proper department. Scheduled future callbacks for technicians in a computerized system. Evaluated customer service issues and routed calls to the correct department.
Skills: Computer literate, Flexible, Organized, timely, Dedicated
Reference: Available upon request.
Candidate Contact Information:
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