Clerical Data Entry Administrative Assistant - Clerical General Office
Clerical Data Entry Administrative Assistant - Clerical General Office
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Clerical/Data Entry/Administrative Assistant Resume


Desired Industry: Clerical/General Office SpiderID: 29507
Desired Job Location: Festus, Missouri Date Posted: 11/11/2009
Type of Position: Full-Time Permanent Availability Date: Immediately
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Experience:
Jan. 2003 to Jan 2009 Great West Healthcare now part of Cigna St. Louis, MO
UEC Analyst (Unidentified Electronic Claim Analyst)
• Researched and processed incoming patient claims, making corrections so claims could be paid.
• Added, updated and terminated providers, facilities and hospitals within the network.
• Maintained database accuracy concerning provider demographic information, fee schedule and tax ID numbers.
• Verified current information concerning contracted medical groups, hospitals and other facilities.
February 2001 to Jan 2003 U.S. Center for Sports Medicine Kirkwood, MO
Administrative Support
• Answered 15-line switchboard and directed calls to correct areas.
• Processed all Workman Compensation claims and verified billing.
• Entered and maintained patient information in scheduling system.
• Verified patient insurance status.
• Scheduled patient appointments for three doctors.
• Assisted Communication Supervisor and Office Manager with multiple duties.
• Processed incoming mail for the entire office.

October 2000 to February 2001 Millennium Staffing St Louis, Mo
Temporary Service Placement
• Worked as temporary staffing doing Customer Service and Data Entry
Sept 2000 to March 2001 Convergys Corporation Arnold, MO
Customer Service Representative
• Provided first line customer service response for ATT Wireless customers.
• Personally assisted customers in reaching the best decision for the products and services offered.
• Assisted customers, evaluating their needs and directing their calls to the proper department.
September 1999 to August 2000 Crystal City Police Department Crystal City, MO
Dispatcher
• Dispatched Police and Fire personnel and monitored their responses.
• Managed citizen’s incoming 911 emergency calls.
• Typed, filed and maintained departmental reports in both a computerized database and a physical secure system.
September 1998 to Aug 1999 MCI WorldCom St Louis, Mo
Customer Service Representative
• Received and documented incoming calls from installation technicians and directed their calls to the proper department.
• Scheduled future callbacks for technicians in a computerized system.
• Evaluated customer service issues and routed calls to the correct department.


Skills:
Computer literate, Flexible, Organized, timely, Dedicated


Reference:
Available upon request.


Candidate Contact Information:
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