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Operations Manager Resume
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| Desired Industry: Management |
SpiderID: 29448 |
| Desired Job Location: Baltimore, Maryland |
Date Posted: 11/5/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 11/05/2009 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
To secure a position allowing me the opportunity to utilize my management background and experience while affording career development opportunities in a challenging and rewarding environment.
Experience:
21 + Years Transportation management experience / Managed in fast paced environments with experience in all aspects of motivating/directing/developing and counseling individuals in goal setting and strategic planning. Proven track record for building strong teams to achieve high productivity standards and success. Creative, energetic, results driven individual who derives genuine pleasure from transforming a high potential staff into a success story.
Directed Cash Services, Vault inventory, Fleet service operations for multiple customers in the Banking and Retail industry. Held full planning, operating, HR and P&L responsibilities for branch operations of 300K monthly revenue. Organized DOT and Maryland State Handgun regulations. Maintained fleet status for 21 vehicles. Ensure that Operation Center staff is properly trained in utilizing programs for routing, scheduling, and vault assignments. Analyzes operational and financial indicators to continuously improve Branch performance; ensures profitable operations with full profit and loss accountability. Manage implementation and administration of new and existing policies and procedures.
Ensure that Operation Center is adhering to all safety and security policies.
Excellent written and verbal communication skills.
Education:
Education / Development
Lake Braddock Secondary School
Northern Virginia Community College Business Administration Interactive Dynamics
Quantitative Management Skills I & I I Coaching for Commitment
Station One Senior Manager Total Quality Management
Race relations training Management Personnel Skills I & II
12 years coaching youth Sports 12 years of Volunteer work
Affiliations:
Worked with meals on wheels (Va Beach,Va)
coached Bel Air Baseball & Basketball
commissioner Bel Air Baseball, Basketball 9&10
Skills:
Microsoft Word/Excel/Powerpoint
Multi-unit management Vendor sourcing & negotiating
Strategic and Tactical Planning Ability to identify and solve problems
P & L Management Demonstrate training and development skills
Human Resources Management Facility Management
Risk Management control Team Building & Staff Retention
Additional Information:
P & L responsibility for monthly budget as high as $850K for the total station operation. Oversee as many as 151 station employees supporting all aspects of station operations. Direct as many as eight operations managers involved in activities where output is measured daily. Interface with, customers and sales to determine growth potential, dispatch to help maximize productivity and improve service, vehicle maintenance to reduce cost, service technicians and operations managers to maximize station assets. Organize monthly meetings, provide station training, and ensure uniform application of corporate policy and procedures. Plan, organize, direct and control all operations within a service area to provide maximum service to customers while maintaining a cost effective station operation.
Reference:
Available upon request.
Candidate Contact Information:
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