|
|
|
|
Help Desk/Customer Service Resume
|
| Desired Industry: Customer Service/Technical Support |
SpiderID: 29366 |
| Desired Job Location: Portsmouth, Virginia |
Date Posted: 10/30/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/30/2009 |
| Desired Wage: $10 an hour |
|
|
U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: None |
Willing to Relocate: No |
Objective:
To excel in the IT industry with a second-to-none, quality work ethic.
Experience:
Webster Data Communication, Inc. Norfolk, VA
Help Desk
• Reset passwords
• Insured that assistance was received locally
• Used Tivoli and NetMeeting to remotely troubleshoot problems
United States Postal Service Portsmouth, VA
Clerk
• Placed mail in post office boxes
• Separated catalogs and magazines into various routes
• Scanned certified, insured and delivery confirmation parcels
Computer Horizons Corporation Chesapeake, VA
Help Desk
• Used remote computer tools, as needed
• Assisted with drug sample disbursements
• Instructed users in Toshiba tablet operation
• Insured the proper disposal of expired drugs
• Verified the completion of transactions with doctors
Headway Chesapeake, VA
Customer Service
• Assisted customers in the operation of:
• VCRs
• Televisions
• Camcorders
• DVD recorders
• Digital cameras
• Instructed on routing wires to various electronic components
Walgreens Portsmouth, VA
Service Clerk
• Set up displays
• Stocked shelves
• Trained new hires
• Assisted 300 customers a day
• Greeted each customer with a smile
• Handled several thousand dollars a day
Towers Perrin Chesapeake, VA
Customer Service
• Handled paperwork
• Assisted in yearly elections
• Took health & welfare calls
• Answered insurance, pension & 401K plan questions
Education:
2005-2006 Tidewater Community College Virginia Beach, VA
Electronics Technology Major
Trained in the fundamentals of:
• Digital circuits
• D.C & A.C. circuits
• Computer technology
1991-1992 Bauder College Fort Lauderdale, FL
Broadcasting Diploma Program
Trained in:
• Editing
• Marketing
• Advertising
• Broadcast journalism
• Master control operation
• Commercial copywriting
• Show preparation and performance
• Television production with voice editing
• Television camera operation and switching
• Production in full & four track sound studios
1986-1987 Asbury College Wilmore, KY
Psychology major
Attended for one year.
Skills:
• Word
• Excel
• Tivoli
• Outlook
• NetMeeting
• PeopleSoft
• Adobe Acrobat
• Windows through XP
Candidate Contact Information:
TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
|
|
|
|
|