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Audio Visual / Video Conference Technician Resume
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| Desired Industry: Information Technology |
SpiderID: 29354 |
| Desired Job Location: orlando, Florida |
Date Posted: 10/29/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/30/09 |
| Desired Wage: 60,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
A Professional with a positive attitude and appearance. Articulate - excellent verbal and written communication skills. Excellent phone etiquette, ambitious and assertive self-guided with the ability to work independently with strong problem solving skills. Organize, prioritize and multi-task in a high visible fast-paced, team-oriented environment. Attention to detail with the ability to interface with all levels of Management. Extensive knowledge of operating audio visual equipment which includes but is not limited to audio, data, lighting, staging, video, etc. Experience in troubleshooting technical issues, while pinpointing faults and remedy during an event under Audio, Video and Lighting.
Experience:
3/2004 - Present EDS- Banc of America Securities New York, NY
Video Conference Business Support Lead
Cisco certified Tele-Presence video conference operations. Provide a professional level of customer service to the employees and clients of Banc of America Securities. Interacts directly with internal and external clients to meet and exceed their needs. Responsible for all technical work in the operation, repair and maintenance of audiovisual equipment Extron multi-interface, Clear One table microphones, Shure wireless devices, NEC, Sharp, Panasonic, Crestron, and AMX touch panels. Serve as the Global Liaison for all Bank of America sites .Provide hands on and remote support/troubleshooting of integrated video and audio conferencing equipment in conference room and mobile system environments. Control and setup all video conferences, utilizing the MGC Bridge, Polycom and Tandberg video conferencing equipment connecting major city site. Troubleshoot accurately and diagnose network Tx or Rx rates to pinpoint areas of failures and provide written reports. Manage and setup all audio visual needs, regulate, update and service audio visual equipment. Coordinate with facilitator for the best room usage for audio visual equipment. Manage and suggest new equipment for the facility. Work directly with customers to assist in conference setup and equipment. Work with vendors technical support organizations to coordinate troubleshooting process for all related troubles in a timely manner. Supervise staff and staffing resources to insure availability for off site and on site client events. Responsible for hiring, supervising, scheduling, training, evaluating actions of in house audio visual technical staff in the areas of Audio, Video, Data, Lighting, Staging.
1/2003 – 3/2004 Option Staffing- Banc of America Securities New York, NY
Audio Visual Technician
Delivers, sets up portable computer equipment, and operates audiovisual equipment;
Operates audio and video recording systems. Clean, maintain and perform minor repairs on mechanical components of audiovisual equipment. Maintain records of maintenance, repair and distribution of equipment. Evaluate and inventories audiovisual equipment for replacement or repair. Respond to requests for support in the building’s conference and board rooms Experience in producing instruction manuals, and explaining or teaching basic AV equipment operating principles to non-technical users. Experience setting up international teleconferencing and video-conferencing sessions using various video conferencing systems. Experience in maintaining an inventory of AV equipment parts and general supplies, including projector bulbs, flipchart pads, markers, recording media, Cat 6 LAN cables, batteries, VGA cables, video and audio cables.
4/2002 – 12/2003 Forum-JP Morgan Chase Jersey City, NJ
Technical Consultant
Coordinate the technical operation and provide support in the development of the Video Conference Network and its peripherals both local and global. Diagnose equipment malfunction. Monitor space, usage, and planning customer support AV operations, inventory and maintenance of equipment and computer equipment.
1/2002 – 4/2002 Aramark- JP Morgan Chase Jersey City, NJ
Audio Visual Manager
Manage update technologies and equipment. Technologies include Polycom Video Conference unit, Crestron LCD Video Touch Panels, Head end Control Room over seeing all conference meeting space. Hiring, and training of new technicians. Facilitate and control all conference centers LCD Projectors, Laptops, Pentium PCS, Overhead Projectors and other essential equipment requirements.
1/1996 – 1/2002 Benchmark- JP Morgan New York, NY
Audio Visual Supervisor
Immediate knowledge of all A/V equipment. Getners, Extrons 300 and 202, as well as trouble shooting and servicing of most equipment. Current knowledge of the Peasa RM5000, Picture Tel-4500, AMX, and Crestron controllers. Supervise the Audiovisual technician staff, maintaining weekly time schedules as well as daily AV planning strategy. Monitor space usage and planning, customer support, A/V operations, inventory and maintenance of audiovisual equipment and computer equipment. Projector maintenance including digital and manual convergence. Installation of CD ROM, Sound Card, memory Cards, and Ethernet Cards. Required software installation as well as Desktop Support. Coordinate Amphitheater, classroom, and computer room utilization. Utilize Microsoft Office, Excel, and PowerPoint applications. Supervise large productions, Satellite Broadcaster events, Web-streaming, and Video conferencing.
Education:
1987-1989 Long Island University Brooklyn, New York
Computer Science
1981-1984 Prospect Heights Brooklyn, New York
Affiliations:
Corporate Background: Banking
Skills:
Video Conference Business Support Lead
Additional Information:
Cisco certified Tele-Presence video conference operations
Candidate Contact Information:
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