Business Management/Marketing/Customer Relations Resume

Desired Industry: Business/Management	SpiderID: 29239
Desired Job Location: Wichita, Kansas	Date Posted: 10/21/2009
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization:
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
Exploring new career options utilizing my proven experience in Business Management, Personnel Supervision, Sales, Marketing, and Client/Customer/Vendor Relations.

Experience:
Case Manager 2000 – Present
OZANAM PATHWAYS TRANSITIONAL LIVING PROGRAM, Wichita, KS
• Supervision of facilitators and clients; observe and provide feedback to facilitators.
• Coordination of treatment plans, with emphasis on education.
• Development of individual daily schedules for clients.
• Teach money/time management, living skills, sobriety, hygiene, and housekeeping.
• Dispense medications with doctor’s written order.
• Counseling clients, as needed,
• Liaison to Juvenile Justice Authority, Farm Case Workers, KCSL, and clients.
• Development of strategies to open 2 new transitional living facilities.
Owner / General Manager 1999 – 2008
CARS 4 LESS, Wichita, KS (2005 – 2008, car sales)
THE NEXT LEVEL, Wichita, KS (1999 – 2005, car accessories and window tinting sales)
• Continuously exceeded 10% of commissioned sales goals every year.
• Implemented sales and marketing strategies that generated new customers and sales.
• Hired and trained sales staff with a 90% retention rate; lead motivational sales meetings.
Social / Case Management, COM CARE OF SEDGWICK COUNTY 1996 - 2000
• Managed medications, counseled clients and coordinated services.

Education:
1996 - Bachelor of Science in Psychology, WICHITA STATE UNIVERSITY, Wichita, KS
1994 - Associate’s Degree, NEOSHA COUNTY COMMUNITY COLLEGE, Chanute, KS

Skills:
• Communicate effectively with people at all levels and of various cultural backgrounds.
• Highly successful in Commissioned Sales environments.
• Organizational skills for multi-tasking, setting appointments and meeting deadlines.
• Familiar with Medical Terminology relating to mental disorders and emotional disabilities.
• Long-term, stable employment with current employer for the past 9 years.
• Entrepreneurial talents demonstrated in opening/operating a profitable business for 9 years.
• Computer proficient in Microsoft Word and Excel; typing 40+ wpm; 10-key by touch.

Additional Information:
• Consistently achieve 10%-15% above established sales goals for 9 consecutive years.
• Hired, Trained and Developed Personnel with 90% retention.
• Instrumental in developing Strategies for the opening of 2 transitional living facilities.

Candidate Contact Information:

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