Operations Mgt; Program Mgt; Strategic Programs Resume

Desired Industry: Management	SpiderID: 29194
Desired Job Location: Leesburg, Virginia	Date Posted: 10/18/2009
Type of Position: Full-Time Permanent	Availability Date: immediately
Desired Wage: open
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate:

Objective:
Objective: to becoming a contributing member of a organization that my accomplishments and capabilities will be best utilized.

Accomplished executive having held senior management positions as Chief Operating Officer, Vice President of Sales, Marketing and Operations, and Program Manager within the Information Technology and Telecommunications sectors.

Expertise includes:
Identifying and creating strategic relationships; managing partner programs; expanding product lines; maximizing market penetration; and business reengineering.

Active Department of Defense Top Secret clearance; Active DHS-ICE EOD

Experience:
Thomas Computer Solutions dba TCS Translations
2008-2009
Senior Director of Operations

 DHS-ICE Program Manager:
 Responsible for providing translation and transcription services for the Department of Homeland Security – Immigration and Customs Enforcement (DHS-ICE) including Title III (electronic surveillance) and Non-Title III law enforcement functions. As the Senior Director of Operations and serving as the DHS-ICE Program Manager, managed the east and west coast Operations Centers and CONUS staff of approximately 75 people supporting the following functional areas:
• Recruiting: Linguist and Bilingual staffing for forward deployment positions
 DHS-ICE EOD Linguist, Title III Supervisors and Monitors
 Cultural Specialist and Role Players
 Bilingual Bicultural SME Advisors and TWISS II Security Services
• Information Technology
• Database Administration
• Corporate Travel
• Counterterrorism and Special Operations
• Title III and Non-Title III Independent Contractors
• 24x7 Client Advocate support service
 Accomplishments included growing a multi-million dollar revenue stream; empowering staff to expand their capabilities; and improving the level of support services for DHS-ICE case agents and TCS Title III field personnel.
 Program Manager for other TCS-awarded contracts:
 Classified language recruitment program for the intelligence community:
Long-term program recruiting expatriates and managing them during an approximate two-year vetting process.
 Army Military Intelligence Foreign Language Training Center:
Successfully delivered in-country sourced material on time and within budget.
 Author of RFP responses in support of Iraq SME and Security services deployment contracts.
 Bilingual Bicultural Advisor – SME. Volume 3 – Local National Socio-Economic Plan. Developed an Iraq in-country infrastructure program predicated upon collaboration with Iraqi expatriate resources with emphasis on socio-economic factors that logically define economic spheres of influence.
 Theater-Wide Internal Security Services – TWISS II. Section 9 – Quality Control Plan. Established methodology to: verify contract compliance; identify potential and actual problem areas; and analyze underlying causal factors to mitigate future occurrences.

General Dynamics Information Technology 2006-2008
Senior Subject Matter Expert

 Responsible for Business Development within Records and Document Management Department for expanding into synergistic product lines and developing new teaming relationships.
 Established several strategic agreements with records and document management solution centric companies including:
 EMC Documentum
 Tower Software TRIM
 Adobe
 Computer Associates Information Governance
 Beach Street Consulting
 Identified and developed strategy for offering clients an integrated Enterprise Content Management solution: General Dynamic IT Secure Intelligent Platform Architecture (SPIA).
 Identified and developed capture strategies for target agency opportunities including:
 United States Marine Corps Enterprise Records Management
 DEA NADDIS
 Department of the Navy – DNS5
 National Cancer Institute Division of Cancer Treatment & Diagnosis
 Washington State DOT
 Participated as a member of the GDAIS/GDIT/MANTECH transition team for the Department of Homeland Security HSIN NextGen program.
 Certified General Dynamics Capture Manager – Shipley Program.

W R Systems, Ltd 2003-2006
Director

 Profit & Loss responsibility for a staff of Information Technology professionals who managed clients including MGM, World Bank, DuPont, Liberty Mutual and the Navy Marine Corps Intranet (NMCI).
 Responsible for several technologies including: Electronic Documents and Records Management Solutions (EDRMS), Voice Biometrics, Redaction Compliance Software and Metadata Search Engines.
 Added Reseller (VAR) Agreement with Laserfiche
 Sold EDRMS system and professional services to The World Bank Group; served as the Program Manager.
 Captured the DuPont account.
 Expanded professional services and maintenance coverage revenue from MGM.
 Successfully completed the Laserfiche Value Added Reseller Training Program and Certified Tower Software TRIM Administrator Program.
 Negotiated VAR agreement with a Canadian firm to represent Voice Biometrics to Government clients.
 Captured contract for biometric hardware/software, professional services and served as Project Manager in the design of a voice Biometric Solution that was successfully implemented in DHS-TSA Operation Safe Commerce program.
 Established Value Added Reseller Agreement to represent a New Zealand based developer of redaction compliance software targeted to government and commercial clients.
 Launched successful US and Canadian sales program.
 Established product pricing and discount programs, personally closing a 40,000 user enterprise client; captured federal and state government clients; and launched a US Courts program.
 Developed the capture strategy and successfully sold to a state circuit Court. Solution was deemed standard 120+ courts; estimated sale value $3.1 million.

Synergy Telecommunications Corporation “Syntelco” 2000-2002
President & Chief Operating Officer

Founded Syntelco, a company with strong multi-disciplinary expertise and management expertise, to provide customized networking solutions and telecommunications consulting services to government, carrier and enterprise market sectors.
 Led company in its efforts to establish a niche market that generated recurring revenue as a carrier’s carrier for point-to-point, wireless last-mile and long-haul applications.
 Established and directed the development and sale of carrier-class engineered wireless solutions for all Qwest Government Systems client requirements, including serving as owner/operator of microwave system interconnecting NOAA remote location to Qwest POP.
 Provided extensive Last Mile solutions and satellite consulting services to PSI Net.
 Recognized importance of technological advancements in Free-Space Optics (FSO); developed strategy and achieved representation of all the key manufacturers, resulting in company being acknowledged as one of the leading distributors of Free-Space Optics.
 Established company as a sole-source DoD Contractor sold FSO systems to classified agencies.
 Provided personalized consulting services to CTO of Defense information Systems Agency (DISA).
 Provided FEMA with emergency restoration telecommunications services (FSO OC-3) in New York City following September 11, 2001 terrorist attack; linked 60 Hudson St to 26 Federal Plaza.
 Sold, managed the implementation of a Satellite earth station and FSO laser system in Ghana, West Africa.

Education:
B.S., Business Administration
Murray State University, Murray, Kentucky

Other:
Certified General Dynamics Capture Manager – Shipley Program
Tower Software TRIM Database Administrator
Laserfiche Value Added Reseller Training Program

Skills:
Integrated Software Solution Technologies include:
Laserfiche, Tower Software, RapidRedact, CA Information Governance, MS SharePoint

Telecommunications:
Inter-exchange Carrier, Last Mile Solutions, Public Communications, Carrier Transmission Products

Additional Information:
OTHER EXPERIENCE INCLUDES:
Local Communications Network, Inc. (International Carrier - Satellite & Broadband Systems Sales)
Director 1998 – 2000

TBG Communications, Inc. (GSA Licensee for public telecommunications services)
Chief Operating Officer 1997 – 1998

Wireless Synergies, Inc. (Distributor of Wireless Systems & Niche Products for Carriers)
Vice President 1996 – 1997

One-2-One Communications, Inc. (Inter-exchange Carrier)
Vice President, Partners Sales; subsidiary Chief Operating Officer 1993 – 1995

Impact Telecommunications Corporation (Telecommunications Consulting Services)
Founder and Principal 1992 – 1993
American Public Communications (Systems Integrator of Operator and Information Services)
Ex Executive Vice President Sales and Marketing 1990 – 1991

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