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| Desired Industry: Data Entry/Word Processing |
SpiderID: 29147 |
| Desired Job Location: Waterloo, Iowa |
Date Posted: 10/15/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 11/16/2009 |
| Desired Wage: 29000.00 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
To find employment in with a financially stable company for long term employment
Experience:
August 2008 - Present First American Co Waterloo IA
Tax Research Representative
Research mortgage tax delinquencies and reasons for delinquency, direct contact with taxing authority, tax service & other involved entities, Research and resolve incorrect parcel identification number, misapplied payments and utility liens, Communicate resolution to homeowner, Complete appropriate forms and supporting documentation to substantiate claims for reimbursement of penalty requests, Research requests for tax refunds on erroneous tax payments, Handle the research and follow-up on denials or reimbursement requests, Notify tax service of any corrections to legal descriptions, Request tax refunds by using the appropriate processes and/or forms required, Maintain comments on servicing system relating to payment of delinquent taxes.
January 2007 – August 2008 GMAC Mortgage Waterloo IA
Customer Care
Receiving, responding to and resolving customer telephone-inquires regarding servicing loans in a high-volume call center; Maintaining departmental quality and productivity standards; Cross-referring a variety of GMAC products and services; Performing other work-related duties, as assigned-including (but not limited to customer updates and correspondence
July 2006 – Sept 2006 How-Gan Electric Marshalltown IA
Office Assistant
Enter time cards for payroll processing; Take minutes for bi-weekly employee meetings; Receive merchandise into inventory; Process and receive UPS shipments; answer multi-line phone system; Track and log all office activities and phone calls; Maintain customer security coding and confidentiality
Dec 2004 - June 2006 Maytag Newton IA
High Risk Financial Credit Consultant
Monitor high risk credit accounts; evaluate dealer accounts to aid in determination of credit hold releases; Evaluate dealer credit references to aid in setting their credit line; Monitor letters of credit for accuracy and validity; Follow-up on renewal of expiring letters of credit; Submit dealer offsets on account; run end of month reports; Enter and evaluate financial information from Dun & Bradstreet report used in evaluating new dealer financial stability; Set up dealer monetary drafts; Verify corporate legal registered names through Secretary of State
Education:
Central Texas College-AAS
University of Central Texas-Started on BA
Skills:
Microsoft Word
Microsoft Excel
Windows
Outlook
Reference:
Available upon request.
Candidate Contact Information:
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