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Configuration Management Manager/Business Analyst Resume
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| Desired Industry: Information Technology |
SpiderID: 29112 |
| Desired Job Location: Bowie, Maryland |
Date Posted: 10/13/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 3 weeks |
| Desired Wage: 12,000, plus |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
Beverly Marie Gresham
2304 Nicol Circle
Mitchellville, MD 20721
bevsilva@gmail.com
301.807.6392 (cell) or 301.386.7776 (home)
Objective To secure a position in the IT field as a Business Analyst, IT Analyst, or Configuration Management Manager that offers continued opportunities growth.
Clearances: Currently NAIC for IRS, and Treasury.
Related Skills Configuration Management, Project Management, Data Relocation Application Management, Microsoft Exchange Rollout Management, Regression & Post Migration Testing Management, Data Conversion Management, Disaster Recovery Test Management, and Y2KTest Management.
Work History
PNC Bank
Configuration Management Manager Nov 2008 - Present
Configuration Management Manager for PNC Bank. Experience in analyzing proposed changes in order to determine the effect on the overall system, and coordinating the recording of modifications for management control. Developed CM policies, and procedures along with process flows to insure best practices utilizing, Clear Case, and Clear Quest as the CM repository. Utilized Tripwire to audit server, and file activities.
CGI Federal
Configuration Management Manager June 2008 – Nov 2008
Configuration Management Manager for PNC Bank. Experience in analyzing proposed changes in order to determine the effect on the overall system, and coordinating the recording of modifications for management control. Developed CM policies, and procedures along with process flows to insure best practices utilizing, Clear Case, and Clear Quest as the CM repository. Utilized TripWire to audit server, and file activities.
Senior Consultant Nov. 2007- March 2008
Manager of production support for the Filing Payment & Compliance project under the Internal Revenue Service (IRS). CACS-G system.
FANNIE MAE, Washington, DC
Senior IT Analyst/Data Center Relocation Specialis Jul 2004 – June 2007
Project Manager responsible for all aspects of application coordination for the Data Center relocation. Developed, managed and maintained tracking system for data from Applications Teams; Analyzed IT environment including platforms utilized and application dependencies; Assessed and documented business processes including backup testing and shutdown procedures; Certified 400+ applications for successful move with minimal financial impact; Coordinated re-IP initiatives prior to moves. Acted is Liaison between Platform and Application Teams. Ensured application moves occurred with zero down time.
Managed data conversion to Remedy System. Developed and maintained single centralized asset management tool. Developed, communicated and managed company policies and procedures and various reports. Managed on-line paging software for production and contingency including evaluating new updates migrated to production environment successfully. Managed day-to-day corporate-wide activities 400+ users in pager distribution implementation.
Information Technology Analyst May 2003 – Jun 2004
Manager responsible for corporate-wide Microsoft Outlook Rollout for 400+ users. Managed Applications Team in testing annual disaster recovery exercises. Managed data conversion to Remedy. Established central asset management tool for Mobile Technology. Developed policies and procedures for pager distribution system. Developed reports and implemented checks and balances to ensure accurate Vendor billing. Analyzed billing and implemented automated processes to realize significant cost savings.
Data Center Relocation Consultant June 2002 – May 2003
Project Manager responsible for application coordination during mandated, post-911 Data Center relocation. Developed tracking system interfacing directly with Applications Teams. Analyzed IT environment, including platforms utilized and application dependencies; Assessed and documented business processes including backup testing and shutdown procedures; Certified 300+ applications for successful move with minimal financial impact; coordinated re-IP initiatives.
Prior to moves, acted is Liaison between Platform and Application Teams. Ensured application moves occurred with zero down time.
Configuration Management Specialist Feb. 1998 – June 2002
Developed and maintained test environments in UNIX and Novell. Assisted Application Teams in verifying application functionality. Created test environment which mirrored production. Performed migration; tracked PCM tickets and monitored version control. Documented numerous processes for audit verifications.
NASDAQ, Rockville, MD
Configuration Management Specialist June 1997 – Feb. 1998
Application Management responsibilities included base lining, access control, item locking effectively capturing change information, change history and checking items out and in a designated library for maintenance and testing. Active participant in the Control Board initiative to control changes to all environments. Implemented version control to development and production.
SETA Corporation, McLean, VA
Configuration Management Specialist June 1996 – Feb. 1997
Performed migrations on Mainframe and PC. Managed test development CM Activities including inventory control and status reporting. Created CM libraries. Developed CM procedures.
WESTCO, Silver Spring, MD
Configuration Management Specialist Jan. 1995 – June 1996 Assisted Configuration Management Team in data processing, programming and daily migration from development to production. Responsible for base lining, access control, and item locking effectively capturing change information and testing. Developed and managed all letters/forms from design to final distribution stages. Created and maintained documentation procedures.
Systems Analyst/Testing Specialist Oct. 1992 – Jan. 1995
Provided analytical and programming support in the development of The Department of Justice’s Consolidated Asset Tracking System (CATS), an international, on-line, and integrated system developed to consolidate federal agencies’ asset forfeiture system. Performed regressing and post migration testing on all phases of software development.
Executive Secretary Feb. 1990 – Oct 1992
Assisted with project management, marketing, finance, government relations, human resources and strategic planning. Designed tracking/reporting system for marketing personnel. Assisted with submission of all 8a documentation to the Small Business Administration annually. Coordinated the relocation of the WESTCO office. Assisted with lease negotiations, budget, design and layout of new facility.
Education Strayer University, Computer Information Systems Diploma, 1997
Attended University of Massachusetts - Dartmouth
References References are available upon request.
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