Network and Computer Specialist Resume

Desired Industry: Computer Software/Programming	SpiderID: 29020
Desired Job Location: Bellevue, Washington	Date Posted: 10/7/2009
Type of Position: Full-Time Permanent	Availability Date: October 7th, 2009
Desired Wage: 50K
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 50-75%
Highest Degree Attained: Other	Willing to Relocate: No Preference

Experience:
WDS Global Operations Boise, Idaho
Network Systems and Data November 2008 to June 2009
Communications Analyst
 Proactively provided customer solutions by troubleshooting wireless data problems in accordance with defined targets and procedures

 Efficiently resolved technical issues over the phone and via email.

 Operational delivery of WDSGlobal Service Framework and associated services. Accurately logged customer issues and resolutions into client systems.

SinglePoint Bellevue, WA
Network Operations Specialist June 2007 to September 2008
 Maintained needed files by adding and deleting files on the network server and backing up files to guarantee their safety in the event of problems with the network.
 Executed daily operations as required by management and other teams such as: nightly manual backups of various database servers. Monitored and resolved trouble tickets with the remedy ticketing system in a timely manner. Documented new procedures and systems within the company wiki. Thoroughly documented entire shift for benefit of other team members.
 Developed and wrote procedures for installation, use, and troubleshooting of communications hardware and software.
 Was instrumental in in developing guidelines and alarms for network monitoring applications such as ArTrac and Nagios.
 Assisted clients to diagnose and solve data communication problems with various protocols (SNPP, SMPP, SMTP, TAPP, SMS) and many other proprietary protocols.
 Assisted and trained other team members when new systems were deployed.
 Worked with other engineers, systems analysts, programmers, technicians and top-level managers in the design, testing and evaluation of systems.
 Successfully handled and resolved network events which were service effecting for customers.
 Spearheaded creating/managing network monitoring efforts.
 Identified areas of operation that may have need upgraded equipment such as hard drives, memory, network interface cards.
 Trained users in use of equipment and software.

Northwest Neurology and Sleep Everett, WA
Network/Systems Administrator July 2006 to June 2007
 Analyzed equipment performance records in order to determine the need for repair and replacement.
 Executed daily backup operations and system tests to verify system readiness.
 Planned, coordinated, and implemented network security measures in order to protect data, software, and hardware.
 Coordinated with vendors and with company personnel in order to facilitate purchases.
 Was instrumental in redesigning the entire network infrastructure from a peer-to-peer network to Windows Server Domain to increase security and overall productivity within the office.
 Maintained an inventory of parts for emergency repairs.
 Researched new technology and implemented it and recommended its implementation.
 Trained office personnel with new software/hardware.
 Maintained logs related to network functions, as well as maintenance and repair records.
 Conferred with network users about how to solve existing system problems.
 Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
 Designed, configured, and tested computer hardware, networking software and operating system software.
 Monitored network performance in order to determine whether adjustments needed to be made, and to determine where changes will need to be made in the future.
 Loaded computer tapes and disks, and installed software and printer paper and forms.

Elliptic Systems Everett, WA
Sales Representative January 2006 to July 2006
 Collaborated with colleagues to exchange information such as selling strategies and marketing information.
 Completed expense reports, sales reports, and other paperwork.
 Identified prospective customers by using business directories, following leads from existing clients.
 Reviewed existing machinery/equipment placement, and created diagrams to illustrate efficient space utilization.
 Answered customers' questions about products, prices, availability, product uses, and credit terms.
 Consulted with engineers regarding technical problems.
 Verified that materials lists were accurate and that delivery schedules met project deadlines.
 Computed customer's installation and production costs, and estimated savings from new services, products, and equipment.
 Researched and recommended new products and services.
 Contacted new and existing customers to discuss their needs, and to explain how these needs were met by specific products and services.

Bradford Court Seattle, WA
Systems Administrator January 2006 to October 2008
 Analyzed equipment performance records in order to determine the need for repair and replacement.
 Planned, coordinated, and implemented network security measures in order to protect data, software, and hardware.
 Wrote, designed and produced documentation for all hardware existing within the network as well as software.
 Maintained an inventory of parts for emergency repairs.
 Maintained logs related to network functions, as well as maintenance and repair records.
 Conferred with network users about how to solve existing system problems.
 Diagnosed hardware and software problems, and replaced defective components.
 Performed data backups and disaster recovery operations.
 Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
 Spearheaded implementing wireless networking efforts.
 Recommended changes to improve systems and network configurations, and determined hardware and software requirements related to such changes.
 Loaded computer tapes and disks, and installed software and printer paper and forms.

Education:
Some College coursework completed

Skills:
Python, PHP, Windows Server NT/2000/2003/SBS, Windows 9x, XP, Vista, DOS, BASH, T-SQL, MySQL, Goldengate, various flavors of Linux, MS-SQL

Reference:
Available upon request.

Candidate Contact Information:

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