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| Desired Industry: Banking/Mortgage |
SpiderID: 29001 |
| Desired Job Location: Dallas, Texas |
Date Posted: 10/6/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/12/09 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: MBA |
Willing to Relocate: Yes |
Objective:
SENIOR FINANCIAL SERVICES EXECUTIVE
Exemplary record providing vision, decisive leadership in operations, servicing, sales management and business development. Talent for developing high-performance teams in excess of 80 employees, making effective decisions under adverse conditions, and quickly adapting and revising tactics to achieve goals within aggressive time frames. Extensive experience with national account management, business operations, business development, compliance, profit & loss, budgeting, team development and motivation. Recognized for fostering long-term relationships, attention to detail, managing multiple projects under time sensitive deadlines and consistently exceeding quotas.
Experience:
PROFESSIONAL EXPERIENCE
Concordia University of Texas 2/08 to Present
Adjunct Professor Business Management
Teach, inspire and motivate adult accelerated undergraduates through the instruction of business management and human resource management classes
Accomplishments Include:
Increased student enrollment
Consistently receive excellent staff and student reviews
Inspired students to continue with higher education
Credit Answers, LLC 1/09 to 9/09
Director of Mortgage Services Loss Mitigation
Oversee all sales and responsible for billing, P&L, consumer satisfaction, exceeding strategic targets, loan workout negotiations, client solutions and operational efficiency
Accomplishments Include:
Created a Mortgage Loss Mitigation Division
Exceeded the breakeven point and achieved profitability in less than 60 days
Launched wholesale loan negotiation division
Cade, LTD. 1/08 to 9/08
National Sales Manager - Collections
Oversaw annual sales of $84M in consumer & commercial debt recovery. Responsible for entire sales division including sales volume, hiring, training, client penetration, compliance, collection ratio, client billing, P&L and all HR functions.
Accomplishments include:
Successfully increased account recovery by 23%
Implemented metrics to measure efficiency
Improved employee culture and restructured sales management team
Countrywide Financial 6/03 to 12/07
Regional Vice President Lending
Oversaw annual sales of $1B business. Responsible for exceeding sales and P&L targets, business development, recruiting, client relationships, quality, operations, compliance, credit authority, loan & fee pricing and goals. Managed an inside & outside 100% commission sales team. Product line included Conventional, Non-conforming, Expanded Approval, FHA, Jumbo, LIBOR Arms, Reverse Mortgages and My Community loans.
Accomplishments include:
Successfully launched new territories.
Achieved a #1 ranking out of 22 regions based on sales volume, compliance, efficiency & employee retention
Increased sales by 418% & 57% in years 05, 06 respectively.
HSBC Beneficial Finance 9/01 to 5/03
Branch Manager Residential Lending & Loan Servicing
Oversaw annual sales of $10M business with responsibility for all branch operations including customer service, collections, staffing, training, loan quality, loan modification & workouts, underwriting, financial audits, loan volume, insurance sales, loan servicing and profitability. Loan products included mortgage refinances, unsecured & secured personal loans.
Accomplishments include:
Presidents Council National Award for 1st Quarter 2003
Circle of Excellence National Award for 3rd Quarter 2002
Ranked #2 out of 1400 for branch sales 1st Quarter 2003
Jeff Ellis & Associates 5/97 to 9/01
Director of Operations - Management Consulting
Oversaw annual sales of $3M+, responsible for client consulting, all corporate operations including financials, customer service, billing, account recovery, staffing, employee relations, business development, client audits, proposals, P&L and budgeting.
Accomplishments include:
Received 94% Platinum Satisfaction Award from Clientele
Reduced operating expenses by 18%
Increased clientele through cold calling, networking and client referrals
Education:
EDUCATION
Master of Business Administration Keller Graduate School of Management
Master of Human Resource Management Keller Graduate School of Management
Bachelor of Science University of Illinois
Executive Education Non-Degree Program: Finance & Accounting for Executives Rice University
Skills:
CORE COMPETENCIES
Sales/Sales Management
Relationship Management
Training & Development
Process Improvement Profit Engineering
Implement Quality Control Procedures & Metrics
Profit & Loss Management
UAT & Beta Testing
LENDING & LOAN SERVICING EXPERIENCE
Lending - Secured & Non-Secured Loans
Short Sales & Deed-in-Lieu
Loan Servicing
Retail & Wholesale Lending
RESPA Credit Loss Analysis & Default Management
Underwriting
Audit & Quality Analysis
Portfolio Management
Appraisal Review
Candidate Contact Information:
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