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| Desired Industry: Information Technology |
SpiderID: 28955 |
| Desired Job Location: toronto, Ontario |
Date Posted: 10/2/2009 |
| Type of Position: Contractor |
Availability Date: |
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U.S. Work Authorization: |
| Job Level: Management (Manager, Director) |
Willing to Travel: |
| Highest Degree Attained: |
Willing to Relocate: |
Objective:
ANGELA GOWAN
22 Doncaster Avenue, Toronto, M4C1Y5
cell: (416) 409-5212 ¡V email: cangowan1@yahoo.com
Career Objective
With 10 years of extensive QA leadership experience in the Financial and Energy industries, I¡¦m seeking a QA management position within an organization which will allow me to utilize my experiences and knowledge to mentor and train my team resulting in a successful Quality Assurance department.
Applied Skills
„X Software QA leadership: Eight years of experience developing and implementing QA processes, and developing and leading software QA programs and teams. Strong SDLC knowledge and experience including multiple QA and development methodologies (Waterfall, Agile etc..)
„X Software quality assurance: Ten years of experience as a software QA Analyst, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functional, integration, installation, acceptance, browser compatibility, load, stress, performance, volume); several years of experience managing software QA programs. Experienced in writing and executing automated testing scripts (primarily with QuickTestPro and Loadrunner)
„X Test automation software: HP Mercury TestDirector for Quality Center, Rational ClearQuest Test Manager
„X Platforms: UNIX, Linux, Windows (95, 98, Me, NT, 2000, XP, 2003, Vista)
„X Programming languages: Perl, SQL, VB script, JavaScript, UNIX/Linux shell, HTML
„X Database systems: Oracle, Microsoft SQL Server
„X Other software: Peace CIS, Web Enrolment System, Subversion, CVS, Harvest, Bugzilla, PVCS Tracker, Unitrax, FundServ, MS Office
Professional Experience
QA Manager
Direct Energy Inc., Toronto, Ont.
September 2004-present
„X Responsible for the design, development, and implementation of complete SQA programs to support multiple Lines of Business resulting in successful and timely implementation of billing engine contributing to company¡¦s bottom line.
„X Developed long-range plans and created general SQA strategies to reach QA goals
„X Architected and implemented Development and QA processes and practices, including formalizing Code Review process, Release Management, Code Deployment, Environment Management, Defect and Test Management
„X Created test plans for all major releases and coordinated SQA team testing efforts to ensure adequate testing prior to implementation
„X Anticipated future needs and initiated the development and implementation of new development and SQA processes to engineering design and development
„X Selected, implemented and supported quality management tools
„X Analyzed performance data and provide senior management reports on the effectiveness of the QA system. Evaluated data for trends and initiate corrective actions
„X Manage SQA team. Provide leadership, performance reviews, and career development of SQA staff
„X Developed/ conducted SQA training for Development and QA teams
QA Lead (Consultant)
KPMG Inc, Toronto, Ont.
August 2003 ¡V Sept 2004
„X Developed and implemented Quality Assurance practices for globally distributed teams
„X Enhanced QA assessment framework, and conducted reviews with various projects and teams for effectiveness of and adherence to quality processes
„X Standardized QA practices across teams where possible
„X Provided a framework to collect quality measurements such as defects, issues, change requests, review findings, and improvement opportunities and actions.
„X Served a leading role in implementing development and testing methodologies and in presenting these methodologies to customers
Senior BA/QA Analyst
Citibank Financial, Toronto, Ont
January 1998 ¡V August 2003
„X Gathered, analyzed and documented business requirements through formal reviews with users and developers
„X Applied formal requirements verification and validation testing practices to both new product development as well as system enhancements before their release to the acceptance environments
„X Developed and administered formal master and detail validation test plans according to designated industry software testing
„X Created templates for test strategy, risk assessment and effective testing
„X Tested and created technical documentation for various company and client initiated modules and systems enhancements including:
o Electronic Tax Filing
o Segregated Fund Module/ GIC Module
o Y2K Full System Test / Regression Test
o RESP Module / HRDC Requirements
Education
„X Course Certificates: Software Quality Assurance-Delivering Consistent Quality, Software Change/Configuration and Release Management, Software Quality Assurance Project Management, ITIL Achieving Foundation Certification, Introduction to Software Engineering- 2000-2009
„X Bachelor of Commerce, Information Technology Management, Ryerson University- 1994
Affiliations
„X The Toronto Association of Systems and Software Quality (TASSQ), 2009
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