Program Director - Management Resume Search
Program Director - Management Resume Search
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Program Director Resume


Desired Industry: Management SpiderID: 28953
Desired Job Location: Arlington, Virginia Date Posted: 10/2/2009
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 55000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Masters Willing to Relocate:


Experience:

Work Progression

SENIOR PROJECT MANAGER, Stonier GRADUATE SCHOOL OF BANKING - American Bankers Association, Washington, DC 2008–2009
MANAGER, EXECUTIVE SERVICES - Navy League of the United States, Arlington, VA 2006–2007
INTERNATIONAL PROJECTS MANAGER - The National Architectural Accrediting Board, Washington, DC 2005–2006
CES REGISTRAR: 2000–2005 | ADMINISTRATIVE ASSISTANT: 1995–2000 | TEMPORARY ADMINISTRATIVE ASSISTANT: 1994–1995 - The American Institute of Architects, Washington, DC 1994–2005



Education:


Education

MASTER OF BUSINESS ADMINISTRATION, MANAGEMENT, GPA: 3.63 (2005)
American InterContinental University, Hoffman Estates, IL

BACHELOR OF FINE ARTS IN VISUAL COMMUNICATION, GPA: 3.85 (2004)
Graduated magna cum laude
- American InterContinental University, Hoffman Estates, IL


Skills:

Qualifications Summary


Remarkably astute, motivated and results-driven senior executive complemented with an impressive record of success in developing innovative solutions in various industries. Show competency in revitalizing operations and reinvigorating underperforming, cross-functional teams and departments to drive strong and sustainable productivity gains, cost reductions and quality improvements. Combine flair for identifying and implementing innovative solutions to complex problems with a hands-on, lead-by-example style that fosters a culture of teamwork, shared mission and dedication to operational excellence. Enjoy challenges and extremely capable in competitive and fast-paced environment while juggling to multiple priorities.

Core Competencies

- Project Management and Operations
- Continuous Process and Performance Improvement
- Social Media Tools and Techniques
- Human Resources Administration
- Organized with Strong Analytical Abilities
- Leadership, Training, and Team Building
- Outstanding Client and Partner Relations
- Superior Presentation and Interpersonal Skills
- Articulate Oral and Written Communication
- Problem Resolution and Decision Making


Professional Experience

Web Design and Database Development
- Collaborated with the AREV database programmer to develop new reports; extracted and analyzed AREV data in MS Excel and Access to be utilized for statistical reports
- Maintained effective working relationships with the IT Team on the customization of a new education module for the Aptify database
- Worked closely with the IT Team in the development of an online system for audit reporting
- Proactively involved in the development of an online report retrieval system for communities
- Efficiently managed and updated webpage content for the Events Department

Program Management and Operations
- Provided expert oversight and guidance to all functional areas of the annual CES non-compliant member audit
- Coordinated continuing education and distance education programs for educational validity and CES program compliance
- Played a lead role in the development and implementation of ACH direct deposit for monthly community and SIG funding
- Functioned as management consultant to 104 regular communities (chapters), 30 student communities, and 21 special interest groups
- Collaborated with the IT Team, vendors, and faculty members to provide paperless course materials for students

Leadership, Training, and Supervision
- Facilitated instruction for two courses at Stonier Graduate School of Banking
- Recruited, hired, and trained 10 academic architectural education evaluators to develop their competencies
- Worked in partnership with the Communications Department and the Executive Director to develop remarks for the National President’s attendance at press conferences and meetings
- Regularly interacted with STC’s attorney to produce international and domestic chapter affiliation agreements, conflict of interest statements for chapter governance, and model chapter bylaws
- Developed training materials for biannual education evaluator workshops
- Organized and delivered presentations to state and local component members and staff, as well as to continuing education providers

Corporate Communication and Relationship Development
- Performed liaison duties between the National President and all national vice presidents, region presidents, area presidents, national directors, council presidents, and the National Advisory Council
- Served as staff liaison to the Proxy Committee, the National Advisory Council, and the Awards Committee
- Assumed administrative staff liaison responsibilities for all governance committees, including Strategic Planning, Nominating, Bylaws, Professional Ethics, and any ad hoc committees created by the Society’s Board of Directors as well as with the 2nd Vice President on the Society’s Board of Directors
- Provided primary direction to all community-related committees including Community Affairs and Global Strategies committees

Office Administration and Workflow Efficiency
- Monitored and maintained efficiency of work performance of project managers and administrative staff
- Performed a wide range of human resources functions, including recruitment, training, and management of 60 Capstone Advisors to guide students in all aspects of final Capstone project
- Cultivated effective working relationships with all departments to coordinate the National President’s participation in Navy League meetings, conventions, and expositions
- Coordinated all activities of the Leadership Community Resource group and the SIG Advocate
- Prepared statistical reports for executive management, Board of Directors, and board publications
- Handled travel arrangements for Stonier Board of Directors and Capstone Advisors


Technical Expertise


CRM DATABASES: iMIS, TIMSS, Impromptu (COGNOS report writer), AREV (MSDOS database), Aptify
PROGRAMMING LANGUAGE: HTML
MICROSOFT OFFICE SUITES: Word, Access, Excel, PowerPoint, Internet Explorer
GRAPHIC DESIGN / WEB SOFTWARE: Adobe PageMaker, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe ImageReady, Macromedia Dreamweaver, Macromedia Director, Macromedia Flash, SiteRefresh CMS, Genesys Web Conferencing, Microsoft Content Management Server
SOCIAL NETWORKING SITES: Facebook, LinkedIn, CollectiveX



Additional Information:

Major Achievements

- Initiated the development of four social networking sites in conjunction with the Marketing Team and outside vendors
- Educated 250 state and local components (chapters) along with 2,600+ continuing education program providers on policies and procedures to ensure the successful facilitation of member continuing education programs
- Effectively led the development and implementation of a deferral enrollment program that reduced deferred members by 63% within one year
- Played a vital role in the upgrading of online student enrollment system for elective coursework
- Administered $140,000 budget of the Education Evaluation Services for Architects (EESA) program in support of the National Council of Architectural Registration Boards
- Optimized efficiency of the EESA program by establishing innovative processes and implementing a database
- Directed 75,000 members in maintaining membership by completing continuing education and licensing requirements in all states that reduced total non-compliant members by 300% in a five-year timeframe
- Successfully developed and implemented procedures for the member audit for continuing education non-compliance
- Created awards manual for Navy League’s Sea Service Awards; administered the annual submission and dissemination of 56 Sea Service awards
- Authored and updated the original AIA / CES Registered Provider Guidebook, revised CES content for brochures, and wrote monthly “Ask Evelyn” articles for the AIArchitect member e-newsletter
- Administered $350,000 budget as well as reviewed and renegotiated vendor contracts
- Evaluated and approved content for Tieline, the STC’s monthly community newsletter
- Managed STC’s liability insurance upgrade to ensure all communities were properly covered under the policy
- Displayed unsurpassed leadership, vision, and expertise in directing approximately 400 banking students to ensure completion of all extension works, projects, and online courses


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