Manager Resume

Desired Industry: Management	SpiderID: 28949
Desired Job Location: Long Beach, California	Date Posted: 10/2/2009
Type of Position: Full-Time Permanent	Availability Date: 10-20-09
Desired Wage: 65,000.00
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
Objective

Accomplishments Utilize 12 years of business management and marketing experience to increase company revenue. Proactively approach business challenges by applying problem- solving skills, persistence, teamwork and resourcefulness to identify growth opportunities and achieve desired results.
• Implemented new Membership program designed to meet the changing needs of our prospective Members leading to a 12% increase in enrollment
• Improved Net Operating Income performance by more than $140,000 due to proactive cost containment, initiating safety programs to drive down worker’s compensation costs, and negotiating with vendors for better pricing and terms.
• Created strategic alliances with neighboring Ayres Hotel, local merchants and Chamber of Commerce to drive additional banquet and business meeting revenue generating an 11.5% increase in revenues over two years
• Initiated an e-mail database for the public side of the driving range increasing revenue by 15% through monthly specials

Experience:
Experience

2007 - Present Assistant General Manager, Old Ranch Country
Club LLC, (Privately Held) Seal Beach, California

Successfully assisted in guiding the overall operation of this Championship 18 Hole, 119 Acre Private Country Club. Responsibilities include the sales and marketing programs, retail golf shop, full service five star restaurant and banquet facilities, golf course maintenance, accounting and personnel management with annual revenues averaging in excess of $12M.
• Create annual business plans and operating budgets to optimize net income objectives including forecasting and reconciliation
• Manage a staff of 170 employees
• Staff training and development
• Develop and maintain databases to strengthen course revenues
• Maximize profits by attracting new members and retaining 98% of existing members
• Monitor and adhere to company policies and procedures to ensure successful operation
• Assess and evaluate situations where resolutions need to be developed and ensure necessary steps are followed

2001 – 2007 General Manager, American Golf Corporation, Santa Monica, California
(2001 – 2004) Recreation Park South Golf Course, Long Beach, California
(2004 – 2007) David L. Baker Golf Course, Fountain Valley, California

Profitably managed the daily operation and maintenance of David L. Baker’s golf course, and Recreation Park South golf course. Yearly revenues averaging upwards of $6M.
• Held full P&L responsibility for operating budgets
• Managed the daily operations of the pro shop to include merchandising, inventory, sales, and personnel.
• Responsible for restaurant and banquet facility. This $15-30K monthly operation required working with city and state ordinances to ensure all food, beverages, and sanitary conditions were maintained
• Facility maintenance to include clubhouse, equipment, grounds, and incorporating safety programs and procedures
• Developed and implemented marketing strategies
• Motivated and coached staff to deliver a high level of service
• Managed a staff of 40-60 employees
• Coordinated, developed, and managed special golf events and tournaments as well as educational programs for adults and juniors
• Prepared and delivered monthly presentations to city officials
• Monitored and enforced contractual obligations in maintenance and service, starter and concession operations
• Directed and controlled ordering of materials, supplies and equipment

1996 – 2001 Sales Manager and Administrative Assistant, Squeekers & Herb Inc., Seal Beach, California

Managed the marketing and promotional products of this $3M yearly operation to provide logos for company sponsored events and team building agendas. Duties included:
• Provided sales assistance to existing clients
• Created new client base using proven tools and processes
• Identified and implemented new marketing procedures
• Produced mass mailings to current and new clients
• Customer service
• Initiated and prepared presentations to corporate clients such as the Press Telegram, Kaiser Permanente, the City of Norwalk, and Edison

Education:
Education:
BS, Business Management, University of Phoenix 2000

Skills:
Computer Skills: MS Word, Excel, Power Point, JD Edwards Financial Systems, Everest, Kronos Timekeeping

Certification: Serve Safe Certified

Reference:
Available upon request.

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