Collections agent, call center rep. Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 28734
Desired Job Location: Seattle, Washington	Date Posted: 9/17/2009
Type of Position: Full-Time Permanent	Availability Date: 09/21/2009
Desired Wage: 20,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Kristen Marie Riley
77 S Washington St. Seattle, Washington 98104
Voicemail: (206)-312-7610
Kristen-85@live.com
______________________________________________________________________________________________________________

OBJECTIVES
To obtain employment and an interesting position with a growing company.

Experience:
EMPLOYMENT HISTORY
2009 - 2009 Data Control Marketing, Inc., Auburn, WA
Telemarketer
• Made outbound telephone calls to clients who recently entered drawings and contests.
• Set appointments for clients to attend a 90 minute time share presentation.
• Kept records of appointments in appointment book.
• Supplied clients with vacation and gift package information.

2009 - 2009 Allied Waste, Industries, Seattle, WA
Recycler
• Worked as part of a production line to sort through recyclable materials on moving conveyor belt.
• Disposed of trash and other waste materials in prospective containers.

2008 Customer Research, Inc., Tukwila, WA.
Customer Care Agent
• Conducted follow-up customer satisfaction surveys for clients who've filed for glass claims, taken their vehicle into a body shop for maintenance, and have purchased or leased a new vehicle.
• Compiled, analyzed, and forwarded customer comments, complaints, and suggestions to appropriate body shops, dealerships, and maintenance facilities for review on company's website.

2005-2008 Farwest Taxi, Seattle, WA
Dispatcher
• Supplied customers with trip mileage, cost, and planning information.
• Kept records of calls placed and taxi cabs called.
• Provided customers with taxi location and distance information.
• Managed customer complaints using problem solving skills and negotiation.
• Performed fax and data input for timed-call taxi trips.
• Conducted investigation and trace system for lost and found items.
• Worked closely with business accounts to set up, modify, and delete accounts.

Education:
EDUCATION

2004-2005 Portland Community College, Portland, OR

Affiliations:
N/A

Skills:
• 4 years of experience providing exceptional customer service
• Excellent written and verbal communication skills, with an eye for detail
• Extremely productive in a high volume, high stress, environment
• Proficient in the use of Microsft Word, Power point, Excel, Access, and Outlook
• Able to type 43 words per minute.
• Works well independetly as well as with others

Additional Information:
N/A

Reference:
Available upon request.

Candidate Contact Information:

TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response.