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| Desired Industry: Customer Service/Technical Support |
SpiderID: 28661 |
| Desired Job Location: chicago, Illinois |
Date Posted: 9/13/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 08-21-09 |
| Desired Wage: 22,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Experience:
Experience:
Park National Bank
Oak Park IL.
Title: Teller & Receptionist
Responsible for providing superior service to customers, handling their teller transactions in a accurate timely manner. Provides assistance to the Customer Service Manager with the management of daily responsibilities within the department. Process transactions as a Customer Service Representative, balance cash drawer accurately, and recognizes and develops opportunities to cross sell bank products and services . Meet the establish referral goals and coach other tellers on referral techniques. I greet customers, answer and divert phone calls and light filing and faxing. I am also responsible distributing inbound and outgoing mail as well as ensuring customer satisfaction.
May 2006- Present
Vanru Credit Corporation:
Des Plaines IL.
Title: Posting Coordinator
As a posting coordinator I was responsible for the verification of customers personal information for billing purposes. I also had to call banks for funds verification to insure sufficient funds to prevent insufficient payment posting. These past due debts were for previous balances on hospital bills, student credit card student loans and some utility bills. I also faxed needed documents and distributed mail amongst multiple departments.
April 2005-April 2006
American Eagle Airline
Schiller Park IL.
Title: Passenger Service Agent
Meet inbound aircrafts and deplane passengers. I made announcements for travelers and the crew members which included arrivals and departure times, gate changes and disruptive weather when necessary. I also issued boarding passes and kept a count of passengers and their luggage for weight an balance for the pilots records to ensure how much additional fuel could be taken aboard each flight . This process was repeated approximately every twenty to thirty minutes.
August 2004- January 2005
Wal-mart
Forest Park IL.
Title: Cashier/ Customer Service
Check out customers when their shopping was complete and assist as a sales floor rep when needed. I set up floor displays and stocked merchandise for various departments and acted as a customer service representative doing returns on unwanted merchandise, stock inquiries, and handled any questions or concerns the guest had.
February 2002- June 2003
Education:
Westwood College
8501 W. Higgins
Chicago IL
Medical Assistant- Present
Austin Career Center
Chicago IL.
High School Diploma- March 2002
Reference:
Available upon request.
Candidate Contact Information:
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