supervisory customer service Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 28643
Desired Job Location: Columbus, Ohio	Date Posted: 9/11/2009
Type of Position: Full-Time Permanent	Availability Date: 09/11/2009
Desired Wage: 34000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: MBA	Willing to Relocate: No

Objective:
I would like to contribute my experience and skills to a company ensuring ongoing profits.

Experience:
I have over 10 years combined customer service experience from retail to call center experience giving me an edge over many other applicants. I am able to handle difficult calls with a one call resolution and have increased customer satisfaction while reducing company expenses.

Education:
MBA Ohio Dominican University
Business Administration graduated 2007

Affiliations:
Down Not Out
Faith Mission that serves the homeless
Sciota Ridge Job Networking Group

Skills:
Customer satisfaction through concise communication. Increase customer satisfaction through empathy, listening skills, and problem resolution. General computer skills and ability to multitask.

Reference:
Available upon request.

Candidate Contact Information:

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