Customer Service Representative - Customer Service Technical Support R
Customer Service Representative - Customer Service Technical Support R
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Customer Service Representative Resume


Desired Industry: Customer Service/Technical Support SpiderID: 28566
Desired Job Location: Cedar Rapids, Iowa Date Posted: 9/5/2009
Type of Position: Full-Time Permanent Availability Date: 09-19-09
Desired Wage: 30000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Undecided


Objective:
Seeking a more professional job to better myself. And become more successful in the process. I would like to advance my management skills in other areas besides the fast food environment.


Experience:
I have had nine years of experience leading a successful team. My daily job consists of going through the entire hiring process with an ideal candidate for the job. I do the interviewing and the hiring. I also do all of the training and the terminating. I forecast my sales for my schedules and my truck order. Then complete them as needed. I also do the programming for all my new promotions. And I do the payroll. I take care of all my invoices and make sure that I'm staying within my budget for every category we have such as my labor percent. My stores Customer Base Score is within the top ninety-five percent company wide. Which is ten percent higher than average. I have a lot of experience with inventory as well, mine has never exceeded budget limits.


Education:
Education
2000-2004 Jefferson High School Cedar Rapids, IA
Graduated


Additional Information:

5235 Johnson Ave S.W.
Cedar Rapids, Iowa
(319) 202-3920

Jamie Barnes


Employment
6/2007- current Taco Bell Cedar Rapids, IA
General Manager
Hiring,
Termination
Training
Invoices
Scheduling
Ordering the delivery
Forecasting Product, hours/schedules
Programming
Payroll
Lead a successful team

 
1/2006-6/2007 Kwik shop Cedar Rapids, IA
Clerk/Manager Trainee
Customer service.
Assist the manager with:
A. Make the schedules
B. Interviewing
C. Ordering the delivery
D. Leading a successful team
 
2001-1/2006 Taco Bell Cedar Rapids, IA 
Assistant Manager
 Customer Service
Assist the manager with:
A. Making the schedules
B. Training
C. Programming
D. Interviewing
E. Hiring
F. Termination
G. Ordering the delivery
H. Forecasting for delivery and schedules

 




1999-2002 Emerald Knights Bingo Cedar Rapids, IA
Cashier/ Card Seller
Customer service.
Worker at the concession stand.
Helped in the office with daily functions of the business

 
2000-2001 Burger King Cedar Rapids. IA
Manager
Ran great shifts
Worked In a team environment excelling at customer service.
Was in charge of the crew I worked with


Reference:
Available upon request.


Candidate Contact Information:
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