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Data Entry or Computer Tech Resume
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| Desired Industry: Data Entry/Word Processing |
SpiderID: 28561 |
| Desired Job Location: High Point, North Carolina |
Date Posted: 9/5/2009 |
| Type of Position: Full-Time Permanent |
Availability Date: 9/8/2009 |
| Desired Wage: 30k + |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective: To obtain a position in the IT/Networking and Security and Computer Electrical Engineering Technician field utilizing my education and experience for the benefit of my employer and growth of myself and the company.
Experience: 2008-Present Time Warner Cable Greensboro, NC CTAC Tech Provide customer service to roadrunner and digital phone customers Troubleshoot customers when internet or digital phone is out Help fix or repair wireless networks, systems, digital phones, and printers 2007-2008 A+ Computing Solutions Greensboro, NC Computer Tech Provide face to face customer service Install and explain how a customer’s new computer system works Help fix or repair wireless networks, systems, and printers
2006-2007 Bank of America Greensboro, NC HELOC Sales/Servicing Associate Provide exceptional customer service while solving general to complex inquiries Deepening their relationship with the bank through various products and services Ensure that our clients receive world class customer service
2004-2006 Citibank Financial McLeansville, NC Customer Service/Sales Associate Extensive account maintenance regarding members of the Sears Credit Portfolio Ensuring excellent customer service while meeting deadlines and company goals Assist card members with questions and concerns about their credit accounts as well as leveraging various products that would enhance their experience with the company
2003-2004 Winston-Salem /Forsyth County Schools Winston-Salem, NC Substitute Teacher Temporary replacement instructor for the primary teacher Positive influence and a role model for my students Counseled students and offered my services to help establish the relationship between the students and the parents
2001-2004 Winston-Salem Journal Winston-Salem, NC Mailer's Assistant Assist the mailers with putting inserts into the newspaper machine Ensure that the production line did not stop Helped the mailer's bundle and tie the newspaper
Education: 2008-Present ECPI College of Technology Greensboro, NC A.A.S. Computer and Information Science Major: Computer Electrical Engineering Technician GPA: 3.45
2006-2007 ECPI College of Technology Greensboro, NC A.A.S. Computer and Information Science Major: IT/Networking Security Management GPA: 3.38
1999-2002 Forsyth Technical Community College Winston-Salem, NC A.A.S. Computer and Information Science Major: Information Systems GPA: 3.5
Skills: PC Upgrade and Maintenance Network Cabling, Topology, and Design Network Traffic, Management and Routing Microsoft Word, Excel, and PowerPoint Fiber Optics
Additional Information: Certifications Fiber Optics Installer Pursuing A+, NET+, and CEET
Candidate Contact Information:
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